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Client Success Advocate Jobs in Florida (NOW HIRING)

Epiq

Client Services Senior Project Manager

Tampa, FL · On-site

$105K - $115K/yr

Acts as a trusted advisor and advocate for client success. * Supports team development through coaching, mentoring, knowledge sharing, and best practice leadership. * Assists leadership with resource ...

Workway

Loan Processing Specialist

Tampa, FL · On-site

$45K - $66K/yr

At this client, their people are the foundation of their success and at the heart of their dynamic ... Operate in a call center environment as a customer success advocate. * Receive inbound calls and ...

SubBase

Customer Success Director

Fort Lauderdale, FL · On-site

Serve as the customer's advocate internally, partnering with Product and Engineering to prioritize ... Qualifications * 10+ years in Customer Success, Account Management, or a client-facing role at a B2 ...

Thrive

Client Delivery Manager

Tampa, FL · On-site

Drive Customer Success Outcomes * Solve complex customer problems by partnering with Thrive ... Drive customer advocacy initiatives. * Manage and resolve escalations promptly. Tools * ServiceNow ...

DocuPhase

Customer Success Manager

Saint Petersburg, FL · On-site

... client organizations. This role requires a proactive and adaptable professional who thrives in ... Strong communication, customer advocacy, and cross-functional coordination with Sales, Account ...

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How much do client success advocate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client success advocate in Florida is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $21.25 per hour, depending on experience, location, and employer.

What is a client success advocate?

A Client Success Advocate is a professional who acts as the primary point of contact between a company and its clients after a sale is completed. Their main responsibility is to ensure that clients are satisfied with the company's products or services, address any concerns, and help clients achieve their desired outcomes. They work proactively to build strong relationships, provide support, and identify opportunities for clients to maximize value. Client Success Advocates often collaborate with other teams, such as sales and product development, to relay client feedback and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a client success advocate, and why are they important?

To thrive as a Client Success Advocate, you need customer service expertise, problem-solving abilities, and a background in account management, often supported by a bachelor’s degree. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in communication tools and ticketing systems, is typically required. Outstanding interpersonal skills, empathy, and proactive communication help build trust and foster long-term client relationships. These skills and qualities are crucial for ensuring client satisfaction, retention, and the overall growth of the business.

What are the most common challenges faced by client success advocates, and how can they be addressed?

Client Success Advocates often encounter challenges such as managing diverse client expectations, handling escalations, and ensuring timely resolution of issues. Successfully addressing these challenges requires strong communication skills, proactive problem-solving, and effective prioritization of tasks. Building trust with clients through regular check-ins and collaborating closely with internal teams (like sales and product support) helps maintain positive relationships and ensures clients receive the best possible service.

What are popular job titles related to Client Success Advocate jobs in Florida?

For Client Success Advocate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Success Advocate jobs in Florida look for?

The top searched job categories for Client Success Advocate jobs in Florida are:

What cities in Florida are hiring for Client Success Advocate jobs?

Cities in Florida with the most Client Success Advocate job openings:

Client Success Advocate jobs near you
Infographic showing various Client Success Advocate job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,385 per year, or $19.4 per hour.

Major Client Advocate, Florida

Peregrine Technologies

Tampa, FL • On-site

$125K - $160K/yr

Full-time

Re-posted 16 days ago

Job description

We are looking for a Client Advocate to own all customer relationships throughout the contract. You'll be the primary interface between our customers and our team, representing the voice of the customer to our engineers and supporting the customer with new updates, workflows, and features to the platform. This involves interpreting multiple and complex data sources to ensure all users are working in Peregrine to the best of their ability, including dashboards, metrics, and onsite visits to build deep relationships with all agency stakeholders.

The Role

For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships - ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine's most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes - not just activity.

The position is based remotely in Tampa, Florida with weekly onsite visits/travel required across that region and surrounding areas. Location is subject to change to align with business need. 

About You
  • You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships
  • You are confident working with command staff, executives, and technical stakeholders alike
  • You bring structure to ambiguity and know how to align competing priorities toward a clear outcome
  • You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion
  • You are calm under pressure and comfortable leading cross-functional teams without direct authority
  • You care deeply about delivering real operational value - not just checking boxes
What We Look For
  • 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts
  • Experience working in large, regulated, public-sector, or mission-critical environments
  • Proven ability to drive adoption and measurable outcomes beyond initial go-live
  • Strong executive presence and stakeholder management skills
  • Comfort managing scope, risk, and complex cross-functional coordination
  • Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams
  • Experience supporting renewals and identifying expansion opportunities
  • Experience in public safety, government, or compliance-heavy environments is strongly preferred.
  • Ability to travel ~60% of the time

Salary Range: $125,000 - $160,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.

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