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Client Success Advisor Jobs in Edmonton, AB (NOW HIRING)

Director, TPA Solutions

Edmonton, AB ยท On-site

  • Retirement

This role requires a consultative, relationship-driven approach acting as a resource to advisors, an advocate for client outcomes, and a credible voice in the marketplace. Success is measured not ...

Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. Prerequisites:

Wealth Associate

Edmonton, AB ยท On-site

  • Medical

  • Retirement

Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. Prerequisites:

Wealth Associate

Edmonton, AB ยท On-site

  • Medical

  • Retirement

Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. Prerequisites:

Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team ...

New

Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... Client Executives and/or Client Advisors on new and renewal business. The candidate will ...

Showing results 21-40

Client Success Advisor information

See Edmonton, AB salary details

$20.5K

$55.3K

$125K

How much do client success advisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success advisor in Edmonton, AB is $55,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,500.00 per year, depending on experience, location, and employer.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What are popular job titles related to Client Success Advisor jobs in Edmonton, AB?

For Client Success Advisor jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Client Success Advisor jobs in Edmonton, AB look for?

The top searched job categories for Client Success Advisor jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Client Success Advisor jobs?

Cities near Edmonton, AB with the most Client Success Advisor job openings:

Infographic showing various Client Success Advisor job openings in Edmonton, AB as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,306 per year, or $26.6 per hour.

Personal Insurance Advisor II

BrokerLink

Spruce Grove, AB โ€ข On-site

Full-time

Re-posted 26 days ago


Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):

54,900 - 67,100

Incentive plan

Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for an experienced Personal Insurance Advisor to work in our Spruce Grove, AB office on a permanent full-time basis and join our growing team!

What you'll do here:

  • Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals

  • Sell new policies/write new business to existing or new clients, retain existing book of business

  • Quote new business through outbound call initiatives, introductory letters and receive walk-in clients

  • Contact Underwriters and Adjusters to discuss guidelines and policy

  • Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals

  • Keep current on underwriting rules and workflow processes

  • Actively participate in training initiatives

  • Participate in community marketing initiatives

  • Process Account Receivable activities

  • Provide guidance and assistance as requested

What you bring to the table:

  • Minimum 1-year Personal Insurance experience preferred

  • Exposure to Epic is an asset

  • Preference will be given to candidates who hold their AIC License

  • Strong customer focus

  • Demonstrated ability to handle multiple priorities successfully

  • Strong analytical and organizational skills

  • Excellent verbal and written communication skills

#LI-Onsite

This role is a new member of our growing team.


We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!