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Client Success Account Manager Jobs in Champaign, IL

Experience Champaign Urbana

ACCOUNT MANAGER

Savoy, IL · On-site

$55 - $85/hr

Client Management & Communication: Serve as the primary point of contact, ensuring prompt, professional responses to all client and carrier inquiries. Manage the full cycle of account maintenance ...

New

Staff Management

Account Manager

Urbana, IL · On-site

$60K - $75K/yr

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Responsible for actively building and maintaining a strong client relationship * Responsible for ...

RenewableWorks

Account Manager

Urbana, IL · On-site

$60K - $75K/yr

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Responsible for actively building and maintaining a strong client relationship * Responsible for ...

TrueBlue

Account Manager

Urbana, IL · On-site

$60K - $75K/yr

Overview: In the role of Account Manager, you will be a leader at the center of the action ... Responsible for actively building and maintaining a strong client relationship * Responsible for ...

Horizon Hobby

Account Manager

Champaign, IL · On-site

$55 - $65/hr

We are currently hiring for a Sales Representative to manage accounts in our Wholesale Department ... Achieve and exceed key performance indicators (KPIs) to drive team and company success.

Horizon Hobby

Account Manager

Champaign, IL · On-site

$55K - $65K/yr

We are currently hiring for a Sales Representative to manage accounts in our Wholesale Department ... Achieve and exceed key performance indicators (KPIs) to drive team and company success.

Horizon Hobby

Account Manager

Champaign, IL · On-site

$55K - $65K/yr

We are currently hiring for a Sales Representative to manage accounts in our Wholesale Department ... Achieve and exceed key performance indicators (KPIs) to drive team and company success.

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

As our Customer Success Manager , you are the heartbeat of our brand. You'll serve as the vital ... Experience: Background in high-touch customer service, account management, or retail leadership.

New

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

As our Customer Success Manager , you are the heartbeat of our brand. You'll serve as the vital ... Experience: Background in high-touch customer service, account management, or retail leadership.

New

Campus Ink

Customer Success Manager

Urbana, IL · On-site

$19 - $25/hr

As our Customer Success Manager , you are the heartbeat of our brand. You'll serve as the vital ... Experience: Background in high-touch customer service, account management, or retail leadership.

New

Big I Illinois

Account Executive

Champaign, IL · On-site

$40K - $55K/yr

... account management experience. * Possess a valid driver's license and a source of reliable ... an existing client base. * Have a proven track record of business-to-business sales success.

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Champaign, IL

Client Success Account Manager information

See Champaign, IL salary details

$29.5K

$65.9K

$106.2K

How much do client success account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client success account manager in Champaign, IL is $65,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $78,600.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Champaign, IL look for?

The top searched job categories for Client Success Account Manager jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Client Success Account Manager jobs?

Cities near Champaign, IL with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Champaign, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 25% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,912 per year, or $31.7 per hour.

ACCOUNT MANAGER

Experience Champaign Urbana

Savoy, IL • On-site

$55 - $85/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

Account Manager

We are seeking a high-performing, competitive Account Manager to join our team. Ideal candidates possess a background as a former athlete, demonstrating a track record of perseverance, discipline, and a drive to win. In this role, you will manage commercial insurance accounts with the intensity and focus required to deliver top-tier service, solve complex problems, and drive business growth.

Responsibilities Primary Responsibilities
  • Client Management & Communication: Serve as the primary point of contact, ensuring prompt, professional responses to all client and carrier inquiries. Manage the full cycle of account maintenance, including policy updates, endorsements, and renewals.
  • Operational Excellence: Maintain rigorous data integrity within our Agency Management System (AMS) and Filecenter. Execute renewals with 120-day lead times, meticulously tracking all checklists, loss runs, and application updates.
  • Strategic Problem Solving: Collaborate with account executives to navigate complex coverage issues. Use your competitive drive to resolve challenges efficiently and ensure seamless policy administration.
  • ...
Financial & Administrative Oversight
  • Manage premium calculations, audits, and commissions. Proactively handle accounts receivable, identifying past-due balances and coordinating check requests for refunds.
  • Process claims, bonds, and certificates. Support front-office operations, including phone coverage and mail distribution, ensuring no detail is overlooked.

Working hours: 8:00 AM - 5:00 PM

Skills & Qualifications
  • Athletic Mindset: We are looking for individuals who thrive under pressure, value teamwork, and possess an relentless drive to succeed.
  • Perseverance: Proven ability to stay resilient, manage multiple competing priorities, and see complex tasks through to completion.
  • Technical Proficiency: Strong aptitude for detail-oriented administrative work, including database management (AMS/Filecenter) and financial documentation.
  • Communication: Exceptional verbal and written communication skills suitable for managing high-level client and carrier relationships.
When you join us, you can expect:
  • Competitive compensation
  • Comprehensive Training and Mentoring
  • Work-life balance and employee well-being
  • A supportive, people-first culture and mindset
  • A voice at the table to create constructive change and work on purposeful products
  • Time dedicated to professional development
Education

Bachelors

Experience

1-4 years

Qualifications

Bachelors Degree preferred or equivalent experience may be considered.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

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