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Client Strategy Manager Jobs in Framingham, MA (NOW HIRING)

Client Strategy Analyst

Boston, MA · Remote

$130K - $140K/yr

Why We're Looking for You We're looking for a Client Strategy Analyst to support our growing ... Manage a portfolio of live banking clients as their trusted partner after go-live * Conduct regular ...

New

The Associate Director of Client Strategy will play a pivotal role in crafting outcome-driven ... Collaborate with Account Management and services to prepare Strategic Business Reviews (SBRs) for ...

As a manager on the Business Strategy team, you will be responsible for: * Leading day-to-day ... Advising senior client stakeholders on strategic choices involving corporate, customer, mergers and ...

Reporting to the Director of Client Strategy, you'll own influencer marketing proposals from ... Manage brand inputs and intake conversations, ensuring objectives and KPIs are clearly defined ...

Client Value Manager

Waltham, MA · On-site

$110K - $140K/yr

Sitting at the intersection of strategy, analytics, product, and executive client partnership, CVMs ... By collaborating across Client Management, Client Success, Technical Success, Product, Advisory ...

... on client expectations. With your growing knowledge of how business works, you play an important ... strategies that drive business growth and enhance decision-making. As a Manager, you will motivate ...

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Showing results 1-20

Client Strategy Manager information

See Framingham, MA salary details

$57.1K

$128.2K

$223.7K

How much do client strategy manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client strategy manager in Framingham, MA is $128,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,600.00 and $162,000.00 per year, depending on experience, location, and employer.

How does a client strategy manager typically collaborate with cross-functional teams to achieve client goals?

Client Strategy Managers often serve as a bridge between clients and internal teams such as sales, marketing, product development, and analytics. They facilitate communication to ensure everyone is aligned on client objectives, timelines, and deliverables. Regular meetings, status updates, and strategic planning sessions are common, allowing the manager to translate client needs into actionable tasks for each team. This collaborative approach helps deliver cohesive solutions that drive client success while fostering a strong internal working environment.

What are the key skills and qualifications needed to thrive as a client strategy manager, and why are they important?

To thrive as a Client Strategy Manager, you need expertise in account management, data analysis, and strategic planning, typically backed by a degree in business, marketing, or a related field. Familiarity with CRM platforms, digital analytics tools, and project management software is often required. Exceptional communication, relationship-building, and problem-solving skills help you deliver value and foster long-term client partnerships. These abilities are crucial for effectively aligning client goals with business solutions and ensuring successful client outcomes.

What is the difference between Client Strategy Manager vs Account Manager?

AspectClient Strategy ManagerAccount Manager
Primary FocusDeveloping strategic plans to grow client accounts and ensure long-term successManaging day-to-day client relationships and ensuring client satisfaction
Required SkillsStrategic thinking, data analysis, business developmentCommunication, relationship management, problem-solving
Work EnvironmentCollaborates with sales, marketing, and executive teamsDirect interaction with clients and internal teams
Common Industry UsageConsulting, marketing, advertisingAdvertising agencies, tech companies, service providers

The main difference is that a Client Strategy Manager focuses on creating and implementing strategic plans to grow client accounts, while an Account Manager handles ongoing client relationships and day-to-day account management. Both roles require strong communication skills, but the Strategy Manager emphasizes planning and growth initiatives, whereas the Account Manager prioritizes client retention and satisfaction.

What does a client strategy manager do?

A client strategy manager develops and implements strategies to meet clients' business goals, often analyzing data and market trends to provide tailored solutions. They coordinate with sales, marketing, and product teams to ensure client satisfaction and retention, typically using tools like CRM software. Strong communication, analytical skills, and industry knowledge are essential for success in this role.

What job categories do people searching Client Strategy Manager jobs in Framingham, MA look for?

The top searched job categories for Client Strategy Manager jobs in Framingham, MA are:

What cities near Framingham, MA are hiring for Client Strategy Manager jobs?

Cities near Framingham, MA with the most Client Strategy Manager job openings:

Client Strategy Analyst

Boston, MA • Remote

Prelim
Software Development • 11 - 50 employees

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Transform how banks serve their customers

Prelim is modernizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.

Why We’re Looking for You

We’re looking for a Client Strategy Analyst to support our growing portfolio of live banking clients. In this role, you’ll act as a trusted partner to financial institutions after they go live, helping them successfully operate, troubleshoot, and scale their use of the Prelim platform.

This role sits at the intersection of customer success, problem-solving, and internal coordination. You’ll work closely with bank stakeholders, as well as Prelim’s product, engineering, and sales teams.

What You’ll Do

  • Manage a portfolio of live banking clients as their trusted partner after go-live

  • Conduct regular check-ins and maintain strong relationships with stakeholders from bank operations staff to executives

  • Develop and maintain customer workflows & configurations to align with each institution's goals

  • Handle support escalations, troubleshoot platform issues, and make adjustments on live calls with financial institutions

  • Partner closely with product and engineering teams to investigate bugs, advocate for customer needs, and communicate resolution timelines

  • Manage support ticket flow to ensure timely resolution of customer issues

  • Educate and enable bank employees on platform capabilities and best practices during and after implementation

  • Step in to support strategic implementations during resource crunches, helping with configuration and project management

  • Analyze, synthesize, and communicate product releases to customers

  • Navigate complex customer relationships and de-escalate high-stakes situations while protecting the team

What We’re Looking For

  • Exceptional customer-facing instincts and the ability to manage multiple stakeholders effectively

  • Strong analytical aptitude and a structured approach to diagnosing and solving problems

  • Technical skills in a scripting language

  • Grace under pressure, you stay calm during escalations or high-stakes customer situations

  • Excellent written and verbal communication skills, especially when explaining complex topics to non-specialist audiences

  • Strong organizational skills and comfort managing multiple priorities and accounts

  • Proactive mindset, you identify and address issues before they become problems

  • Genuine care for customers and willingness to go above and beyond

  • Legally authorized to work in the United States and located within the continental United States

About Prelim

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company offsites.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

Compensation Range: $130K - $140K