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Client Strategy Manager Jobs in Baltimore, MD (NOW HIRING)

Bcbsa

Director, Trade Client Relations

Baltimore, MD · On-site +1

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and ...

Moore

Manager, Client Success

Lanham, MD · On-site

The Manager, ClientSuccess, is responsible forsupporting the successful delivery of client programs ... execution of client strategies, contractual obligations, and accountobjectives. * Build ...

FlexTG

Client Relationship Manager

Cockeysville, MD · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... strategic check-ins. * Use reporting, metrics, and account data to bring value to the client and ...

FlexTG

Client Relationship Manager

Baltimore, MD · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... strategic check-ins. * Use reporting, metrics, and account data to bring value to the client and ...

FlexTG

Client Relationship Manager

Cockeysville, MD · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... strategic check-ins. * Use reporting, metrics, and account data to bring value to the client and ...

FlexTG

Client Relationship Manager

Baltimore, MD

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... strategic check-ins. * Use reporting, metrics, and account data to bring value to the client and ...

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All JobsClient Strategy JobsClient Strategy Manager JobsClient Strategy Manager Jobs in Baltimore, MD

Client Strategy Manager information

See Baltimore, MD salary details

$55.1K

$123.9K

$216.1K

How much do client strategy manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client strategy manager in Baltimore, MD is $123,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $156,500.00 per year, depending on experience, location, and employer.

How does a client strategy manager typically collaborate with cross-functional teams to achieve client goals?

Client Strategy Managers often serve as a bridge between clients and internal teams such as sales, marketing, product development, and analytics. They facilitate communication to ensure everyone is aligned on client objectives, timelines, and deliverables. Regular meetings, status updates, and strategic planning sessions are common, allowing the manager to translate client needs into actionable tasks for each team. This collaborative approach helps deliver cohesive solutions that drive client success while fostering a strong internal working environment.

What are the key skills and qualifications needed to thrive as a client strategy manager, and why are they important?

To thrive as a Client Strategy Manager, you need expertise in account management, data analysis, and strategic planning, typically backed by a degree in business, marketing, or a related field. Familiarity with CRM platforms, digital analytics tools, and project management software is often required. Exceptional communication, relationship-building, and problem-solving skills help you deliver value and foster long-term client partnerships. These abilities are crucial for effectively aligning client goals with business solutions and ensuring successful client outcomes.

What is the difference between Client Strategy Manager vs Account Manager?

AspectClient Strategy ManagerAccount Manager
Primary FocusDeveloping strategic plans to grow client accounts and ensure long-term successManaging day-to-day client relationships and ensuring client satisfaction
Required SkillsStrategic thinking, data analysis, business developmentCommunication, relationship management, problem-solving
Work EnvironmentCollaborates with sales, marketing, and executive teamsDirect interaction with clients and internal teams
Common Industry UsageConsulting, marketing, advertisingAdvertising agencies, tech companies, service providers

The main difference is that a Client Strategy Manager focuses on creating and implementing strategic plans to grow client accounts, while an Account Manager handles ongoing client relationships and day-to-day account management. Both roles require strong communication skills, but the Strategy Manager emphasizes planning and growth initiatives, whereas the Account Manager prioritizes client retention and satisfaction.

What does a client strategy manager do?

A client strategy manager develops and implements strategies to meet clients' business goals, often analyzing data and market trends to provide tailored solutions. They coordinate with sales, marketing, and product teams to ensure client satisfaction and retention, typically using tools like CRM software. Strong communication, analytical skills, and industry knowledge are essential for success in this role.

What are popular job titles related to Client Strategy Manager jobs in Baltimore, MD?

For Client Strategy Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Client Strategy Manager jobs in Baltimore, MD look for?

The top searched job categories for Client Strategy Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Client Strategy Manager jobs?

Cities near Baltimore, MD with the most Client Strategy Manager job openings:

Client Strategy Manager jobs near you
Infographic showing various Client Strategy Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $123,866 per year, or $59.6 per hour.

Senior Client Advocate - Real Estate

Willis Towers Watson

Cockeysville, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Willis Towers Watson rating

8.3

Company rating: 8.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

38th of 151 rated financial services

Job description

Senior Client Advocate

The Senior Client Advocate provides strategic relationship management, leveraging specialized industry expertise and deep market knowledge to develop tailored risk management strategies for clients. This role will primarily support Real Estate clients and portfolios, serving as a trusted advisor to real estate owners, operators, developers, investors, and related organizations. The successful candidate will help clients quantify, mitigate, and transfer risk while delivering exceptional service and long-term value.

If you are client-centric, interested in affiliating with an industry leader, and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Senior Client Advocate is responsible for cultivating and maintaining relationships with a portfolio of Real Estate clients, including the development and execution of insurance and risk management strategies tailored to the unique challenges of the real estate industry. This role is accountable for coordinating WTW resources to deliver integrated solutions that meet clients' insurance and risk management needs.

The Senior Client Advocate must be able to deliver exceptional customer service in a fast-paced environment while working independently and collaboratively with internal stakeholders.

Duties include, but are not limited to:

  • Retain and grow an existing Real Estate book of business, strengthening client relationships and serving as a strategic advisor.
  • Identify, engage, and coordinate WTW resources to deliver an exceptional client experience.
  • Provide strategic planning and risk management consulting services to Real Estate clients, collaborating with WTW practice, industry, and resource groups.
  • Recommend appropriate insurance and risk management solutions throughout the policy lifecycle, including acquisition due diligence and transactional activities.
  • Ensure Group policy requirements, including legal, regulatory, and compliance standards, are met.
  • Partner with Broking teams to leverage analytical tools and market insights that support client objectives.
  • Design, prepare, negotiate, and deliver fee and compensation agreements.
  • Develop and deliver client presentations, proposals, advocacy reports, Engagement 365 service plans, and stewardship reviews.
  • Maximize account profitability while ensuring client retention and satisfaction.
  • Collaborate with Sales and Broking teams to stay informed of market developments and emerging Real Estate industry trends.
  • Build and strengthen market relationships in partnership with Broking and Sales colleagues.
  • Lead the Request for Proposal (RFP) process, including coordination across line-of-business teams and document ownership.
  • Drive the annual renewal process, establishing and executing client-specific renewal strategies in partnership with WTW practice and industry groups.
  • Perform additional duties as needed to support an exceptional client experience.
Qualifications

The Requirements

  • 10+ years of commercial Property & Casualty insurance experience in a client-facing role, with experience serving Real Estate clients, portfolios, or books of business strongly preferred.
  • Knowledge of the commercial insurance renewal process from strategy development through placement.
  • Strong understanding of insurance coverage forms and the ability to identify coverage gaps, analyze program design, and provide ongoing coverage consultation.
  • Ability to leverage internal and external relationships to deliver tailored WTW solutions while effectively managing conflict resolution.
  • Strong analytical skills, including the ability to interpret, analyze, and present models and data.
  • Exceptional negotiation skills with the ability to develop creative solutions, build stakeholder consensus, and close complex transactions.
  • Knowledge of client strategy, risk management solutions, and market trends within the Real Estate sector.
  • Excellent verbal and written communication skills, including presentation and facilitation of complex or technical discussions.
  • Demonstrated leadership ability, including driving change, leading projects, collaborating across teams, and mentoring colleagues.
  • Serve as a mentor and subject matter expert to team members.
  • Excellent project management skills.
  • Proficiency in Microsoft Word, PowerPoint, and Excel.
  • P&C Insurance License required.
  • Some travel required.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $200,000 – $275,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets

Job Info
  • Job Identification 202604337
  • Job Category Client Relationship Management
  • Locations East Tower, 1120 South Tryon Street, Charlotte, NC, 28203, US
  • Job Schedule Full time

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