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Client Solutions Representative Jobs in Massachusetts

Hire Talent

Client Service Representative

Boston, MA · On-site

$17.50 - $23.75/hr

Client Service Representative We are seeking a Client Service Representative to support custody ... Introduce and guide clients on new technology tools and solutions * Assist with monthly reporting ...

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Client Solutions Representative information

What is the difference between Client Solutions Representative vs Customer Service Representative?

AspectClient Solutions RepresentativeCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree, industry-specific certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentCorporate offices, client-facing roles, sales-focusedCall centers, retail, support centers
Employer & Industry UsageUsed in tech, finance, consulting firmsCommon across retail, telecom, hospitality
Comparison Search IntentUnderstanding sales and client management rolesCustomer support and issue resolution

The main difference is that a Client Solutions Representative focuses on building client relationships, providing tailored solutions, and often involves sales activities. In contrast, a Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but the Client Solutions role typically demands more industry-specific knowledge and a proactive sales approach.

Is remote client solutions representative a stressful job?

A remote client solutions representative role can be stressful due to high customer interaction, meeting performance metrics, and managing multiple client needs. However, stress levels vary depending on workload, company support, and individual skills in communication and problem-solving.

What do client solutions representatives do?

Client solutions representatives serve as the primary point of contact between a company and its clients, helping to understand client needs and providing tailored solutions. They often handle customer inquiries, troubleshoot issues, and promote products or services, using communication skills and CRM tools to ensure client satisfaction and retention.

What does a client solutions representative do?

A client solutions representative is responsible for managing client relationships, understanding their needs, and providing tailored solutions to meet those needs. They often communicate via phone, email, or in person, and may use CRM tools to track interactions and sales opportunities.

What are popular job titles related to Client Solutions Representative jobs in Massachusetts?

For Client Solutions Representative jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Client Solutions Representative jobs in Massachusetts look for?

The top searched job categories for Client Solutions Representative jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Solutions Representative jobs?

Cities in Massachusetts with the most Client Solutions Representative job openings:

Client Solutions Representative jobs near you
Infographic showing various Client Solutions Representative job openings in Massachusetts as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Client Service Representative

Hire Talent

Boston, MA • On-site

$17.50 - $23.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Client Service Representative

We are seeking a Client Service Representative to support custody operations and deliver high-quality service to clients. This entry-level role focuses on handling client inquiries, supporting daily operations, and assisting with reporting and process improvements. This is a great opportunity for candidates looking to build a career in financial services and client operations within a collaborative, hybrid work environment.

Responsibilities:

  • Respond to client inquiries related to custody operations in a timely and professional manner
  • Coordinate with internal teams to resolve client requests and ensure service delivery
  • Monitor client service levels and assist with maintaining service metrics
  • Support client conversions, reporting, and data analysis activities
  • Utilize internal systems and tools to track, manage, and resolve requests
  • Introduce and guide clients on new technology tools and solutions
  • Assist with monthly reporting, audits, and project-based initiatives
  • Maintain accurate documentation and follow established processes

Required Qualifications:

  • Bachelor's degree (or equivalent work experience)
  • Strong communication and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and problem-solving skills
  • Basic understanding of business operations or financial services
  • Proficiency in Microsoft Office tools

Preferred Qualifications:

  • Internship or experience in financial services, operations, or client support
  • Exposure to reporting, analysis, or process improvement initiatives

Apply