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Client Services Jobs in Springfield, VA (NOW HIRING)

RH

Client Services Associate

Mclean, VA

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

RH-USA Inc

Client Services Associate

Mclean, VA

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

MV Financial Group, MV Capital Management Inc.

Be Seen First

Client Services Associate

Washington, DC · On-site

$62K - $75K/yr

Interfacing directly with clients to complete service requests * Assist & coordinate operational procedures, including reporting and cash management within client accounts * Assist with the ...

NJI Media LLC

Client Services Manager

Washington, DC · On-site

In this role within NJI's Client Services team, you will report directly to an Account Director and support a dynamic, global client portfolio. This individual has agency experience working on multi ...

Venn

Client Services Associate

Washington, DC · On-site

$64K/yr

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service government and public affairs firm based in Washington, DC. Our track record of success is a function of ...

RH

Client Services Associate

Mclean, VA · On-site

$27 - $31/hr

Client Services Associates play an integral role in providing luxury service and assessing the needs of our clients. This is the ideal role for an innovator with a sense of personal style, polished ...

NJI Media LLC

Client Services Manager

Washington, DC

In this role within NJI's Client Services team, you will report directly to an Account Director and support a dynamic, global client portfolio. This individual has agency experience working on multi ...

Venn

Client Services Associate

Washington, DC · On-site

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service government and public affairs firm based in Washington, DC. Our track record of success is a function of ...

Venn-Corp

Client Services Associate

Washington, DC

Client Services Associate Venn Strategies is a fast-paced, nationally recognized full-service government and public affairs firm based in Washington, DC. Our track record of success is a function of ...

DSPolitical

Client Services Associate

Washington, DC · On-site

$50K/yr

As a Client Services Associate, you are responsible for maintaining strong relationships with clients, providing administrative and campaign execution support, and ensuring the successful delivery of ...

DSPolitical

Client Services Associate

Washington, DC · On-site

$50K/yr

As a Client Services Associate, you are responsible for maintaining strong relationships with clients, providing administrative and campaign execution support, and ensuring the successful delivery of ...

DSPolitical

Client Services Associate

Washington, DC · On-site +1

$50K/yr

As a Client Services Associate, you are responsible for maintaining strong relationships with clients, providing administrative and campaign execution support, and ensuring the successful delivery of ...

Akridge

Client Services Coordinator

Alexandria, VA

$19.50 - $26.25/hr

The Client Services Coordinator's primary obligation is to provide outstanding customer service to Clients, investors, and vendors. This position shall be responsible for supporting commercial ...

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Showing results 1-20

All JobsClient Services JobsClient Services Jobs in Springfield, VA

Client Services information

See Springfield, VA salary details

$36.6K

$73.5K

$133.2K

How much do client services jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client services in Springfield, VA is $73,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Services vs Customer Support?

AspectClient ServicesCustomer Support
CredentialsTypically requires communication, relationship management, and industry-specific knowledgeOften requires technical troubleshooting and product knowledge
Work EnvironmentClient-facing, often in professional or corporate settingsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across consulting, finance, and B2B servicesCommon in retail, tech, and consumer electronics
Search & Comparison IntentUnderstanding relationship management and account handlingResolving product issues and technical questions

While both roles involve assisting clients or customers, Client Services focuses on building long-term relationships and managing accounts, whereas Customer Support primarily addresses technical issues and immediate problem resolution. The roles often overlap but serve different customer interaction needs within various industries.

What are the key skills and qualifications needed to thrive as a Client Services professional, and why are they important?

To excel in Client Services, you need strong communication, problem-solving, and organizational skills, often supported by a background in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and office productivity tools is common in this role. Outstanding interpersonal skills, patience, and the ability to manage multiple tasks under pressure help professionals stand out. These competencies are crucial for building lasting client relationships, resolving issues quickly, and ensuring high client satisfaction.

What job makes $10,000 a month without a degree?

In client services, high earnings of $10,000 or more per month are typically associated with senior roles, account managers, or sales directors who have extensive experience, strong negotiation skills, and a proven track record. Many of these positions focus on building client relationships, managing accounts, and generating revenue, often requiring industry-specific knowledge but not necessarily a formal degree.

What are client services?

Client services refer to the range of support, assistance, and solutions that a company provides to its clients to ensure their needs are met and their experience with the business is positive. This often includes handling inquiries, resolving issues, providing information about products or services, and building long-term relationships. Client services professionals act as the main point of contact between a company and its clients, aiming to deliver high-quality, personalized service to enhance client satisfaction and loyalty.

How can I make 2000 a week working from home?

In client services roles, earning $2000 a week typically requires high-volume or high-value work, such as managing multiple client accounts, providing specialized consulting, or working as a freelance contractor. Developing strong communication skills, industry knowledge, and using tools like CRM software can help increase earning potential, often requiring full-time commitment and experience.

What do client services do?

Client services professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They often handle communication, resolve issues, and coordinate with internal teams to deliver solutions, using tools like CRM software. Strong communication and problem-solving skills are essential in this role.

How does a Client Services professional typically collaborate with other departments to ensure client satisfaction?

Client Services professionals often work closely with teams such as sales, product development, and technical support to address client needs and deliver tailored solutions. Regular communication and cross-departmental meetings are common to ensure that client feedback is understood and acted upon efficiently. This collaborative approach not only helps in resolving client concerns promptly but also fosters ongoing relationships and trust with clients, making teamwork a vital part of the role.

What are the roles of a client service?

A client services professional is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and service quality.
What are the most commonly searched types of Client Services jobs in Springfield, VA? The most popular types of Client Services jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Client Services jobs? Cities near Springfield, VA with the most Client Services job openings:
Client Services jobs near you
Director, Client Services

Director, Client Services

Kobie Marketing

Washington, DC • Remote

Full-time

Posted 2 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

·         Flexible Time Off to recharge when needed 
·         Nine Company-Wide Holidays 
·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together 

Kobie’s Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.

How you will make an impact

Strategic Program Leadership

  • Own client loyalty program strategy and performance, ensuring alignment with client objectives and KPIs.
  • Translate insights into actionable recommendations that optimize program ROI and member engagement.

Client Relationship Management

  • Build and maintain senior-level client relationships, acting as a trusted advisor.
  • Navigate organizational dynamics to anticipate challenges and proactively address risks.

Growth & Innovation

  • Identify opportunities for organic growth across services, technology, and analytics.
  • Co-create enhancements with clients to maintain competitive advantage.

Cross-Functional Orchestration

  • Partner with Technology, Product, Decision Science, and Strategy teams to deliver seamless program execution.
  • Influence internal priorities based on client needs and market trends.

Financial Accountability

  • Manage account-level budgets and profitability; forecast revenue and resource allocation.

Team Leadership

  • Mentor and develop team members; foster a culture of accountability and continuous improvement.
  • May lead direct reports or project teams depending on account scope.

Market & Competitive Insight

  • Monitor industry trends and competitor programs to inform strategic recommendations.
What you need to be successful
  • 10–12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.
  • Proven ability to lead strategic accounts and manage senior client relationships.
  • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement.
  • Exceptional communication, strategic thinking, and problem-solving skills.
  • Experience managing budgets and driving growth within client portfolios.
  • Ability to lead and inspire cross-functional teams in a fast-paced environment.
  • Bachelor’s degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20%, with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.