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Client Services Jobs in Utah (NOW HIRING)

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

iCapital

Client Service Associate

Salt Lake City, UT · On-site

$70K - $85K/yr

Passion for client services and exceeding client expectations * Experience working for or with wealth management firms is preferred * Experience with SAAS offerings and wealth tech platforms is ...

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All JobsClient Services JobsClient Services Jobs in Utah

Client Services information

See Utah salary details

$31.9K

$64K

$116.1K

How much do client services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client services in Utah is $64,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $75,600.00 per year, depending on experience, location, and employer.

What is the difference between Client Services vs Customer Support?

AspectClient ServicesCustomer Support
CredentialsTypically requires communication, relationship management, and industry-specific knowledgeOften requires technical troubleshooting and product knowledge
Work EnvironmentClient-facing, often in professional or corporate settingsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed across consulting, finance, and B2B servicesCommon in retail, tech, and consumer electronics
Search & Comparison IntentUnderstanding relationship management and account handlingResolving product issues and technical questions

While both roles involve assisting clients or customers, Client Services focuses on building long-term relationships and managing accounts, whereas Customer Support primarily addresses technical issues and immediate problem resolution. The roles often overlap but serve different customer interaction needs within various industries.

What are the key skills and qualifications needed to thrive as a client services professional?

To excel in Client Services, you need strong communication, problem-solving, and organizational skills, often supported by a background in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and office productivity tools is common in this role. Outstanding interpersonal skills, patience, and the ability to manage multiple tasks under pressure help professionals stand out. These competencies are crucial for building lasting client relationships, resolving issues quickly, and ensuring high client satisfaction.

What jobs are considered client services?

Client services jobs involve interacting with customers to address their needs, provide support, and ensure satisfaction. Common roles include customer service representatives, account managers, client support specialists, and client success managers, often requiring communication skills and familiarity with customer relationship management (CRM) tools.

What do client services do?

Client services professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They often handle communication, resolve issues, and coordinate with internal teams to deliver solutions, using skills like communication, problem-solving, and customer management tools.

How does a client services professional typically collaborate with other departments to ensure client satisfaction?

Client Services professionals often work closely with teams such as sales, product development, and technical support to address client needs and deliver tailored solutions. Regular communication and cross-departmental meetings are common to ensure that client feedback is understood and acted upon efficiently. This collaborative approach not only helps in resolving client concerns promptly but also fosters ongoing relationships and trust with clients, making teamwork a vital part of the role.
What are the most commonly searched types of Client Services jobs in Utah? The most popular types of Client Services jobs in Utah are:
What cities in Utah are hiring for Client Services jobs? Cities in Utah with the most Client Services job openings:
Client Services jobs near you
Infographic showing various Client Services job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,026 per year, or $30.8 per hour.

Payroll / Payroll Client Services/CSR

Caselle

Provo, UT • On-site

$56K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

At Caselle, we believe great software starts with great service. We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations modernize their operations through intuitive, cloud-based solutions. As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping people and thrives in a dynamic, fast-paced environment.
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most value out of our software. You'll work closely with our product, engineering, and implementation teams, acting as the bridge between customers and technology. Your goal is to turn every interaction into a positive experience and every problem into a solution.
You'll be the kind of person who enjoys learning new systems, figuring things out, and explaining complex ideas in simple, friendly ways. Whether it's helping a customer resolve a technical challenge, guiding them through new features, or documenting insights that improve our processes, you'll play an important role in shaping how our clients see us - as trusted partners who care about their success.
A few things that will help you succeed in this role:
  • 1-3 years of experience in customer service, client support, or help desk roles, ideally in a SaaS or software environment.
  • Excellent verbal and written communication skills - you're clear, empathetic, and professional.
  • A knack for troubleshooting and problem-solving, paired with curiosity and patience.
  • Comfort with technology and a genuine desire to help people succeed with it.
  • Bonus Points: Previous payroll experience, or light accounting experience.

In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid or remote work options. Most importantly, you'll be part of an innovative, collaborative culture where new ideas are encouraged and growth is constant.
If you're ready to build meaningful relationships, grow your technical expertise, and make an impact every day, we'd love to meet you.

Apply