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Client Services Program Manager Jobs in Lakeside, CA

MENTAL HEALTH SYSTEMS INC

Program Supervisor

Escondido, CA · On-site

$74K - $80K/yr

... * Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor ... Provide client service coordination/case management including treatment team to assist clients in ...

ActioNet

Program Manager

San Diego, CA · Hybrid

Experience supporting systems integration, modernization, infrastructure, cybersecurity, or IT services programs. * Experience managing subcontractors and cross-functional teams. * Demonstrated ...

ActioNet, Inc.

Program Manager

San Diego, CA · On-site

$175K - $195K/yr

The Program Manager serves as the primary customer interface and provides leadership across ... Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps ...

ActioNet

Program Manager

San Diego, CA · Hybrid

$175K - $195K/yr

Experience supporting systems integration, modernization, infrastructure, cybersecurity, or IT services programs. Experience managing subcontractors and cross-functional teams. Demonstrated success ...

ActioNet, Inc.

Program Manager

San Diego, CA · Hybrid

$175K - $195K/yr

Experience supporting systems integration, modernization, infrastructure, cybersecurity, or IT services programs. Experience managing subcontractors and cross-functional teams. Demonstrated success ...

Zero8hundred Inc

Program Manager

San Diego, CA · On-site

$75K - $85K/yr

Program Manager, Master Social Worker, MSW Organization Background: It is estimated that 15,000 ... in-service training, team development, and continuing education of client team while setting goals ...

ActioNet

Program Manager

San Diego, CA · Hybrid

$175K - $195K/yr

Program Manager Location: San Diego, CA Salary $175K-195K Clearance: Active Secret required; Top ... Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps ...

Zero8hundred Inc

Program Manager

San Diego, CA · On-site

$75K - $85K/yr

Program Manager, Master Social Worker, MSW Organization Background: It is estimated that 15,000 ... in-service training, team development, and continuing education of client team while setting goals ...

Zero8hundred Inc

Program Manager

San Diego, CA · On-site

$75K - $85K/yr

Program Manager, Master Social Worker, MSW Organization Background: It is estimated that 15,000 ... in-service training, team development, and continuing education of client team while setting goals ...

ActioNet, Inc.

Program Manager

San Diego, CA · On-site

$175K - $195K/yr

The Program Manager serves as the primary customer interface and provides leadership across ... Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps ...

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All JobsClient Services Program JobsClient Services Program Manager JobsClient Services Program Manager Jobs in Lakeside, CA

Client Services Program Manager information

See Lakeside, CA salary details

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$55

$86

How much do client services program manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for client services program manager in Lakeside, CA is $55.24, according to ZipRecruiter salary data. Most workers in this role earn between $36.83 and $70.96 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities near Lakeside, CA are hiring for Client Services Program Manager jobs?

Cities near Lakeside, CA with the most Client Services Program Manager job openings:

Client Services Program Manager jobs near you

Program Supervisor

Escondido, CA • On-site

MENTAL HEALTH SYSTEMS INC
See more jobs at MENTAL HEALTH SYSTEMS INCexternal

$74K - $80K/yr

Full-time

Posted 18 days ago

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.


JOB SUMMARY

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.


RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.


• Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.

• Provide client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.

• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.

• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.

• Performs shift management duties in coordination with other staff as directed by Program Manager.

• Facilitate placement including pre-placement visits, and transportation as needed.

• Shift coverage including part of the on-call team.

• Provide field-based services as required by program and client need.

• Maintain confidentiality of client’s care.

• Participate in scheduled program meetings.

• Other relevant duties as assigned.



QUALIFICATIONS

• Master’s degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required.

• Valid CA driver’s license and current auto insurance per contract requirements required.

• Experience providing mental health and/or substance use disorder services preferred.

• Cultural competency understanding required.

• Bilingual preferred.

• Knowledge of Microsoft Office and EHR software preferred.


PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.


☒ Seeing ☒ Hearing ☒ Speaking

☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility

☒ Moving between offices/clients ☒ Driving ☐ Climbing

☒ Lifting/carrying heavy items ☒ Pushing/pulling/dragging items ☒ Standing for long periods

☐ Working outside/underground ☒ Using hands/fingers ☒ Sitting for long periods


I can perform the above functions:

☐ Without accommodation ☐ With accommodation. If so, please specify:


OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Employee signature constitutes an understanding of the job requirements, essential functions, and duties.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).