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Client Services Professional Jobs in Kansas (NOW HIRING)

Client Services Representative

Overland Park, KS · On-site

$15.25 - $20.50/hr

Direct Hire | Overland Park, KS Morgan Hunter is partnering with a growing professional services organization to hire a Client Service Specialist . This is an excellent opportunity for someone who ...

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Client Services Professional information

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is client services a good career?

A career as a client services professional offers opportunities to develop communication, problem-solving, and interpersonal skills. It often involves working in customer-facing environments, with potential for advancement into management or specialized roles, and may require certifications or training in customer relationship management tools.

What are the most commonly searched types of Client Services jobs in Kansas?

The most popular types of Client Services jobs in Kansas are:

What cities in Kansas are hiring for Client Services Professional jobs?

Cities in Kansas with the most Client Services Professional job openings:

Infographic showing various Client Services Professional job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Client Services Associate

The Spencer Group, Inc.

Lenexa, KS • On-site

Full-time

Posted 7 days ago


Job description

Client Services Associate
Mission: Be the "front door" and organizational backbone of Company-ensuring every client interaction is smooth, warm, and professional, while removing day-to-day administrative burden from partner.
High-touch, reactive, people-facing support (Admin/Client Experience)
Who This Role Supports:
Primary: Partner
Secondary: Director of Client Services and Partner
Responsibilities:
  • Client Experience & Office Presence (greet clients, create a high-end, welcoming experience)
    • Manage client hospitality (drinks, setup, room readiness)
    • Answer phones and route inquiries professionally
  • Office Organization and Supplies
    • Maintain office files (branch office files, CRS)
  • Scheduling & Calendar Management
    • Coordinate client meetings, reschedules, and confirmations
    • Manage meeting cadence (annual reviews, check-ins, etc.)
  • Administrative Support (Primarily for One Partner)
    • Help with follow-ups, reminders, and task tracking
  • Assist with CRM updates for basic client notes/tasks
  • Event & Client Engagement Support (invites, tracking RSVPs, coordination)
    • Coordinate logistics for events and external meetings
    • Help execute marketing touchpoints (gifts, cards, etc.)
  • Support referral and client care initiatives

Success looks like:
  • Partner is freed up to focus on relationships and growth
  • Scheduling errors and missed communications = near zero
  • Office runs smoothly without anyone thinking about it

Ideal Candidate Profile:
  • Highly organized and responsive
  • Warm, professional, people-oriented
  • Comfortable managing multiple moving pieces
  • Proactive but not needing to "own" strategic decisions
  • Thrives in a support role and takes pride in execution