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Client Services Operations Manager Jobs in Novi, MI

NSF International

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

You take ownership of client service outcomes and operational performance by defining specific ... and managing employees, while maintaining a strong culture of safety, quality, and service ...

NSF

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high ... You take ownership of client service outcomes and operational performance by defining specific ...

NSF

Client Operations Manager

Ann Arbor, MI · Hybrid

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high ... You take ownership of client service outcomes and operational performance by defining specific ...

NSF

Client Operations Manager

Ann Arbor, MI · Hybrid

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high ... You take ownership of client service outcomes and operational performance by defining specific ...

NATIONS DRY OUT

Operations Manager

Birmingham, MI · On-site

$70K - $130K/yr

The Operations Manager is responsible for managing client work orders, coordinating nationwide resources, maintaining Service Level Agreements (SLAs), developing job scopes and proposals, and ...

NATIONS DRY OUT

Operations Manager

Birmingham, MI · On-site

$70K - $130K/yr

The Operations Manager is responsible for managing client work orders, coordinating nationwide resources, maintaining Service Level Agreements (SLAs), developing job scopes and proposals, and ...

HR Alliance

ABA Healthcare Operations Manager

Troy, MI · On-site

$65K - $75K/yr

OPERATIONS MANAGER. T.R.A.C. - The Therapy Research Autism Center. T.R.A.C. is seeking an ... Collaborate with clinical leadership regarding staffing, scheduling, client service needs, and ...

Colliers

Client Services Coordinator

Royal Oak, MI · On-site

$17.25 - $23.25/hr

Client Services Coordinator Make your next move an expert one. At Colliers it's not our success ... operational duties, and transactional management with a high level of business acumen and ...

Colliers

Client Services Coordinator

Royal Oak, MI

$17 - $23/hr

About you As a Client Services Coordinator , you are an experienced professional looking to take ... operational duties, and transactional management with a high level of business acumen and ...

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All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Novi, MI

Client Services Operations Manager information

See Novi, MI salary details

$41.8K

$116K

$127.1K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Novi, MI is $116,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,700.00 and $125,700.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Novi, MI are hiring for Client Services Operations Manager jobs?

Cities near Novi, MI with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Client Operations Manager

Ann Arbor, MI • On-site

NSF International
Public Safety Statistics Centers and Offices • 1 - 5K employees
Learn more about NSF Internationalexternal

$131K/yr

Other

Re-posted 6 days ago

Job description

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across a portfolio of large brands and retailers. You take ownership of client service outcomes and operational performance by defining specific metrics such as customer satisfaction scores, response times, and quality standards. Ensure that these benchmarks are met and drive continuous improvement throughout the client's lifecycle. The successful candidate must be comfortable driving accountability, reinforcing standards, coaching and managing employees, while maintaining a strong culture of safety, quality, and service excellence.

This position follows a hybrid schedule, with three days per week at our Ann Arbor headquarters. Remote consideration may be available for highly qualified candidates.

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