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Client Services Operations Manager Jobs in Ada, MI

Reco Equipment Inc

Operations Manager

Marne, MI · On-site

$75K - $81K/yr

The Operations Manager is a hands-on leader responsible for the daily operations and growth of a ... service coordination * Experience handling customer escalations and maintaining strong client ...

EverLine Coatings USA

Operations Manager

Grandville, MI · On-site

$70K - $80K/yr

Job brief We are looking for an Operations Manager to oversee all service staff and operations of the local business unit. To be successful in this role, you should be a thoughtful leader and a ...

EHTC

Tax Manager - Private Client Services

Ada, MI · On-site

Description EHTC is seeking a Tax Manager to join our Private Client Services team. This role is responsible for managing tax compliance, planning, consulting, and advisory engagements for high-net ...

DK Security, Inc

Operations Manager

Wayland, MI

$47K/yr

Oversee the relationships between client contact and assigned assistant operations manager ... Must possess above average customer service skills. * Must present a friendly, positive ...

DK Security, Inc

Operations Manager

Kentwood, MI

$47K/yr

Oversee the relationships between client contact and assigned assistant operations manager ... Must possess above average customer service skills. * Must present a friendly, positive ...

DK Security, Inc

Operations Manager

Ada, MI

$47K/yr

Oversee the relationships between client contact and assigned assistant operations manager ... Must possess above average customer service skills. * Must present a friendly, positive ...

CVS Health

Operations Manager

Grand Rapids, MI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Client Services Operations Manager information

See Ada, MI salary details

$43.7K

$121.3K

$132.9K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Ada, MI is $121,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,500.00 and $131,500.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Ada, MI are hiring for Client Services Operations Manager jobs?

Cities near Ada, MI with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Operations Manager

Marne, MI • On-site

Reco Equipment Inc
Machinery Manufacturing • 51 - 200 employees
Learn more about Reco Equipment Incexternal

$75K - $81K/yr

Full-time

Re-posted 6 days ago

Job description

Description:

RECO Equipment Inc. is a full-line distributor supplying heavy and compact equipment — new, used, and rental. Our product lines are supported by Parts & Service departments at each branch location. For more information, please visit www.recoequip.com.

PRODUCT LINES: Link-Belt, RokBak, Liebherr, Hitachi, Cummins Engines, Isuzu Engines

At RECO, we hire individuals who demonstrate our Core Values:
Authentic, Hard Working, Professional, Loyal, and Customer Oriented.

The Operations Manager is a hands-on leader responsible for the daily operations and growth of a developing RECO branch. This position oversees all branch functions, including parts, service, logistics, and administrative operations, while ensuring the highest level of customer satisfaction and operational efficiency.

The Operations Manager plays a critical role in managing multiple responsibilities directly, maintaining workflow across departments, and ensuring the branch operates smoothly, profitably, and in alignment with RECO’s standards.

Requirements:
  • Experience & Background
  • 3+ years of experience in branch, operations, or department management preferred
  • Background in heavy equipment, parts, service, or logistics strongly preferred
  • Experience working in a small, team-oriented environment
  • Skills & Competencies
  • Strong organizational and multitasking skills in a fast-paced environment
  • Excellent communication, phone etiquette, and customer service skills
  • Professional, solution-driven mindset with strong attention to detail
  • Experience dispatching technicians and coordinating service operations preferred
  • Proficiency in Microsoft Office and computer systems (experience with NEXT or similar systems a plus)
  • Ability to manage inventory, process invoices, and support basic accounting functions
  • Operational & Leadership Abilities
  • Ability to oversee daily branch operations, including parts and service coordination
  • Experience handling customer escalations and maintaining strong client relationships
  • Ability to monitor KPIs, control costs, and support profitability
  • Commitment to safety compliance and company policies
  • Leadership skills with the ability to coach, train, and maintain accountability
  • Other Requirements
  • Valid driver’s license and insurable under company policy
  • Ability to lift up to 25 lbs occasionally
  • Dependable, self-motivated, and able to work independently