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Client Services Manager Jobs in Wenatchee, WA (NOW HIRING)

Aviation Senior Project Manager

Wenatchee, WA · On-site +1

$140K - $180K/yr

Primary Function Ardurra is looking for an Aviation Client Services Manager/Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and ...

Coordinate all aspects of investment product delivery within assigned Branch(es), including the in person coaching and mentoring of branch personnel, client management, service delivery and other ...

Tax Manager

Wenatchee, WA

$119K - $157K/yr

... client services and implementation functions with emphasis on implementing efficiencies and ... Manage and build client relationships, act as liaison to address and resolve client issues, and ...

Client Service and Support: * Provide exceptional customer service to commercial banking clients ... Portfolio Management: * Monitor commercial loan portfolios to ensure compliance with loan covenants ...

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

Account Manager

Wenatchee, WA · On-site

$50K/yr (+ commission)

This role builds strong client relationships, understands business goals and challenges, identifies ... The Account Manager is not a product salesperson or technical support representative. They are ...

Audit Manager/Director

Wenatchee, WA · On-site

$104K - $177K/yr

CLA is a top 10 national professional services firm where our purpose is to create opportunities ... Demonstrated ability to manage client relationships. * Ability to show strong leadership and ...

Answer client questions in a professional manner * Accept and deliver all service calls assigned ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Answer client questions in a professional manner * Accept and deliver all service calls assigned ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

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Client Services Manager information

See Wenatchee, WA salary details

$37.8K

$75.9K

$137.6K

How much do client services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client services manager in Wenatchee, WA is $75,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What are the most commonly searched types of Client Services jobs in Wenatchee, WA?

The most popular types of Client Services jobs in Wenatchee, WA are:

What job categories do people searching Client Services Manager jobs in Wenatchee, WA look for?

The top searched job categories for Client Services Manager jobs in Wenatchee, WA are:

What cities near Wenatchee, WA are hiring for Client Services Manager jobs?

Cities near Wenatchee, WA with the most Client Services Manager job openings:

Aviation Senior Project Manager

Ardurra Group, Inc.

Wenatchee, WA • On-site, Remote

$140K - $180K/yr

Full-time

Re-posted 28 days ago


Key responsibilities

  • Oversee projects involving airport design, construction, and related aviation projects from planning through completion.

  • Manage client relationships, communicate project status, and develop new business opportunities.

  • Guide, direct, and coordinate with multiple departments and/or sub-consultants for multi-discipline projects.


Job description

About Ardurra

At Ardurra, we’re more than an engineering and consulting firm—we’re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first.

Overview

Ardurra is seeking an Aviation Senior Project Manager to join our growing team in the Pacific Northwest! This exciting opportunity is available in multiple locations, including Seattle, WA; Portland, OR; Salt Lake City, UT; Spokane, WA; Coeur d’Alene, ID; Boise, ID. We offer relocation assistance and a signing bonus to help make your transition seamless. For experienced professionals, this position is available on a hybrid or fully remote basis, giving you the flexibility to work where you thrive while contributing to impactful aviation projects. Join a company that values innovation, collaboration, and your career growth as we continue to shape the future of aviation infrastructure. Ardurra offers a Relocation Assistance and/or a Signing Bonus for qualified individuals!

Primary Function 

Ardurra is looking for an Aviation Client Services Manager/Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and serving as a client manager for airport design and construction projects within specific regions. The ideal individual will provide mentoring to junior staff, QA/QC, and pursue relationships with existing and potential clients.

The ideal individual for this role will be joining a very well-established aviation group with a diverse workload in airfield service projects. From project planning, regulatory approvals, environmental compliance, financial planning, legislative strategy, land acquisition, and design phasing, this individual will be heavily involved in projects from design to completion!

The individual will also be required to serve as Client Services Manager for Ardurra clients to maintain effective communication with customers, update the status of existing projects, and develop ongoing new business. 

Required Qualifications

  • Bachelor’s Degree in Civil Engineering from an ABET accredited college
  • Minimum of 10 years’ progressive experience designing and delivering projects in the aviation sector 
  • Professional Engineer’s license
  • Experience in airport design, construction administration, and project management
  • Strong knowledge of FAA advisory circulars related to airport design and the FAA grant process
  • Excellent communication skills
  • Ability to lead and mentor existing staff and develop new staff as needed to support growth of the aviation group
  • Self-motivated, team-oriented individual with the ability to work on challenging projects in a team environment

Key Responsibilities

  • Managing projects involving development of detailed designs, plans, specifications, reports and cost estimates for airports and a variety of other aviation related projects
  • Develop proposals as required in response to requests for proposals/qualifications and help identify teaming opportunities 
  • Ability to guide, direct, and coordinate with multiple departments and/or sub-consultants for multi-discipline projects 
  • Ability to create, calibrate, modify, and suggest alternatives for plans, and interpret and communicate the results to others 
  • Perform communication and business development duties with current and potential clients 
  • Serve as supervisor and mentor to junior staff

Salary Range

$140K to $180K (DOE)

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer
  • Ability to navigate various locations and settings of the company
  • Occasionally lift and/or move up to 25 pounds
  • Must possess a valid driver’s license and be able to safely operate a vehicle
  • Ability to travel for site visits, client meetings, etc.

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.
Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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