ZipRecruiter

Log In

1

Client Services Manager Jobs in Proctor, WV (NOW HIRING)

RR Donnelley

Document Production Supervisor

Wheeling, WV · On-site

$53K - $80K/yr

Support manager with P&L activities; understand impact of overtime and time-off to avoid non-billable charges * May support materials included in monthly Client Service Review (CSR) or Quarterly ...

HMG Careers

Remote Client Sales Advocate

Wheeling, WV · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Proctor, WV

Client Services Manager information

See Proctor, WV salary details

$31.1K

$62.6K

$113.4K

How much do client services manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client services manager in Proctor, WV is $62,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Proctor, WV?

The most popular types of Client Services jobs in Proctor, WV are:

What cities near Proctor, WV are hiring for Client Services Manager jobs?

Cities near Proctor, WV with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Advisory Services (CAS) Manager

S.R. Snodgrass, P.C.

Wheeling, WV • On-site

Full-time

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

S.R. Snodgrass, P.C. is seeking candidates to work with our Client Advisory group. As a CAS Manager, you will lead our team of talented accounting professionals who assist clients with general bookkeeping and payroll services, including performing monthly account reconciliations and preparing financial statements. We're looking for individuals with strong leadership skills and a commitment to quality and growth of our CAS practice.
Responsibilities
  • Manage and oversee all bookkeeping/payroll engagements serving as the primary client contact and ensuring client deliverables and expectations are consistently met
  • Supervise, train, and mentor staff, reviewing workpapers and deliverables for both quality and compliance
  • Produce monthly, quarterly, or annual financial statements using cash basis or accrual basis accounting
  • Provide guidance and support for complex accounting matters
  • Maintain and develop new and existing high-quality client relationships with a focus on excellent customer service
  • Continually develop and grow the Client Accounting Services (CAS) practice
  • Ability to work independently as well as within a team
  • This position is based out of our Wheeling, WV office and requires regular in-office work. A hybrid schedule may be considered after training is successfully completed (typically after 90 days)
  • Availability to travel to clients and network events when necessary

Qualifications
  • Bachelor's degree in accounting (preferred), finance, economics, business, or related
  • Minimum of 7+ years of related bookkeeping, accounting, and/or financial analysis experience
  • 3+ years of experience in a client-facing leadership role, including managing a team and developing/growing the CAS business
  • Knowledge and experience with payroll processing and related tax fillings
  • Active CPA or CMA strongly preferred
  • Proficient in Microsoft Suite and accounting software (i.e. QuickBooks, Accounting CS, Sage)
  • Advanced knowledge of general ledger accounting and principles
  • Strong attention to detail and ability to think critically
  • Excellent verbal and written communication skills
  • Highly organized with good time management skills

We offer a well-rounded package to eligible employees that focuses on our employees' wellbeing. We offer benefits related to your financial, physical, and mental health. Some of these benefits include competitive pay, half-day Fridays in the summer, paid vacation time and holidays, 401(k) plan with company matching, along with life insurance, short- and long-term disability insurance, and a financial wellness program at no cost to employees. We also offer social and philanthropic opportunities for employees.
Apply now to learn more about S.R. Snodgrass, P.C. and how we help you create and develop your career!
S.R. SNODGRASS DOES NOT DISCRIMINATE IN HIRING OR TERMS OR CONDITIONS OF EMPLOYMENT ON THE BASIS OF AGE, SEX, RACE, COLOR, CREED, ANCESTRY, RELIGION, PHYSICAL OR MENTAL DISABILITY, NATIONAL ORIGIN, CITIZENSHIP STATUS, VETERAN STATUS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, PREGNANCY, OR ANY NON-JOB OR NON-BUSINESS RELATED FACTORS OR ANY OTHER BASIS UPON WHICH DISCRIMINATION IS PROHIBITED BY THE MUNICIPAL, STATE, OR OTHER FEDERAL LAW.

Apply