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Client Services Manager Jobs in Bath, ME (NOW HIRING)

HB Travels

Client Services / Travel

Georgetown, ME · On-site

About the job Client Services / Travel Are you passionate about travel and enjoy helping others ... Work remotely while guiding clients, managing bookings, and delivering exceptional service. What ...

NVA

Client Services Representative

Portland, ME · On-site

$16.25 - $22.25/hr

... service, we'd be excited to have you help define the Back Cove Animal Hospital experience! Our ... Managing multiple phone lines * Managing client communications through email * Scheduling ...

Morgan Stanley

Client Service Associate

Portland, ME

$14.75 - $20.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...

Morgan Stanley

Client Service Associate

Portland, ME · On-site

$14.75 - $20.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...

Morgan Stanley

Client Service Associate

Portland, ME

$43.27/hr

Client Service Associates provide exceptional service to our clients and support Financial Advisor ... Managing the calendar including coordinating meetings or events with logistics such as material ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Bath, ME

Client Services Manager information

See Bath, ME salary details

$35.1K

$70.5K

$127.9K

How much do client services manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client services manager in Bath, ME is $70,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $83,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What cities near Bath, ME are hiring for Client Services Manager jobs?

Cities near Bath, ME with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Manager - Water Services

Woodard & Curran

Portland, ME • Remote

$130K - $225K/yr

Full-time

Re-posted 19 days ago

Job description

Woodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people. We foster an inclusive, collaborative culture that supports professional growth, flexibility, and meaningful work, empowering our employees to make a lasting impact on our clients, communities, and the planet.


What’s in it for you?

 

Woodard & Curran is seeking a Municipal Water Client Leader to help grow our municipal water market across the Northeast, with emphasis on drinking water, wastewater, stormwater, and water resources. This leadership role is ideal for a technical professional with public‑sector experience who is ready to expand from project execution into client strategy, team leadership, and regional growth.

We’re looking for an experienced engineer or project manager who wants to deepen client relationships while continuing to lead impactful technical work. The ideal candidate brings strong technical credibility, municipal experience, curiosity, and the drive to build long‑term partnerships.

You’ll collaborate with colleagues who have deep municipal water expertise, established public‑sector relationships, and a strong technical delivery team that turns ideas into successful projects. You’ll help grow existing accounts, build new ones, and strengthen our municipal water presence across New England.

What makes this role unique is the breadth of Woodard & Curran’s platform. Alongside consulting and engineering, you’ll work with our Operations & Maintenance teams that operate water and wastewater facilities, and our Integrated Solutions Division supporting design‑build and design‑build‑operate projects. This creates a direct connection to the real‑world challenges our municipal clients face.

You will serve as a strategic advisor to municipalities, helping them navigate infrastructure, regulatory, and funding needs. The role offers strong leadership visibility through direct client engagement and account development, positioning you for accelerated growth.

With a flexible work environment, competitive benefits, and strong bonus potential, this position supports both professional advancement and personal well‑being.

As a Client Leader, you will help ensure our technical capabilities remain at the forefront of client engagements and industry expectations. This highly visible role focuses on partnering with large, complex municipalities to identify unmet needs and deliver thoughtful, solution‑oriented approaches.

 

Who are we looking for:

 

We are looking for a motivated, people-focused municipal water professional who wants to lead, grow, and build something meaningful in the Northeast. The ideal candidate is passionate about working in teams, energized by client engagement, and ready to expand into a relationship-driven leadership role. The ideal candidate has strong technical roots, understands the public-sector environment, and is ready to expand into client leadership, team building, and practice growth.

You will also drive growth critical to the firm's mission, providing a gratifying, safe place to work and expanding opportunities for our employees.

Why this role could be your next move

This role is built for someone who is ready for more client ownership, more leadership visibility, more variety in the work, and more opportunity to shape what comes next. You will not be expected to succeed in isolation or build a portfolio from a cold start. Instead, you’ll have access to experienced client leaders, established municipal relationships, a strong technical delivery bench, real‑world operations expertise, and alternative delivery capabilities that allow you to bring differentiated solutions to our clients.

For the right person, this role provides the chance to expand your impact beyond a narrow technical lane—without stepping away from the meaningful engineering work that drives you. It’s an opportunity to grow as a municipal water leader, build trusted client partnerships, develop high‑performing teams, and help communities across the Northeast address critical water challenges.

This position also offers a clear pathway to expanded leadership responsibilities, including greater influence over client strategy, regional growth, and practice leadership.

Travel: up to 20% within the New England and Mid-Atlantic region.

Candidate Location: Open to remote work locations; preferred New England.

What will you be doing at Woodard & Curran? 

Woodard & Curran’s growth is driven by technical excellence and strong client partnerships. As a Client Manager, you will play a critical role in ensuring the team’s technical capabilities remain at the forefront of client and business engagements, effectively showcasing our innovative project delivery methods. This highly visible position—both within the firm and in the broader industry—focuses on working with large, complex municipalities to identify and address unmet needs through a thoughtful, solution-oriented approach and a commitment to generating fresh, forward-thinking ideas.

What you will be doing at Woodard & Curran:
    • Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
    • Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.
    • Identify client needs and proactively develop solutions aligned with capital planning and long‑term priorities.
    • Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
    • Lead or support project delivery with a focus on quality, responsiveness, and client service.
    • Collaborate with technical teams to align solutions with client expectations and deliver high‑quality outcomes.
    • Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.
    • Shape scopes, budgets, and schedules in partnership with clients and internal teams.
    • Develop account plans and growth strategies aligned with client needs and regional goals.
    • Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.
    • Strengthening client relationships and creating opportunities for technical teams to engage and grow.
    • Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
    • Coach and develop staff to support technical and professional growth.
    • Contribute to a collaborative team culture focused on client success and high‑quality delivery.
What you will need to succeed:
    • 10–20 years of municipal water experience — wastewater, stormwater, drinking water, or water resources consulting.
    • Bachelor’s degree in environmental or civil engineering from an accredited program.
    • Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.
    • Ability to understand client needs and project delivery and identify opportunities to add value over time.
    • Credibility with public‑sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.
    • Technical strength with interest in broader leadership including client strategy, business development, and regional growth.
    • Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.
    • People‑focused and collaborative mindset with creativity and energy for solving complex municipal challenges.
    • Enjoyment of team building and mentoring and bringing the right people together to deliver high‑quality solutions.
    • Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.
    • Experience supporting proposals and client positioning including scopes, budgets, interviews, and presentations.
    • Desire to expand beyond technical execution into client strategy, practice growth, and leadership.
    • Strong communication and problem‑solving skills with the ability to collaborate and build effective teams.
    • Motivation to help grow the organization and the ability to inspire, connect, and develop others.
    • Motivation to help grow an organization and the ability to inspire, connect, and develop others.

This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. 

Group A (ME, VT) = $130,000 - $180,000

Group B (NH, RI, Northampton, MA, CT) = $145,000 – 205,000

Group C (Andover – Canton, MA - NH):  = $170,000 – 225,000

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Woodard & Curran offers a comprehensive benefits package. For more information about our benefits & workplace policies visit Benefit & Policy Information - Woodard & Curran.

 

E-Verify Participation: Woodard & Curran participates in E-Verify to confirm the employment eligibility of all newly hired employees. As part of this process, we provide access to the Right to Work & E-Verify postings.

 

Equal Employment Opportunity & Accessibility: Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

Equal Employment Opportunity Policy

Workplace Discrimination is Illegal Posting

 

Woodard & Curran Terms of Use

Woodard & Curran Privacy Statement

 

Text Messaging: To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Unsolicited agency submissions without a signed agreement are not eligible for referral fees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.