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Client Services Director Jobs in Tennessee (NOW HIRING)

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Director, Client Services

Nashville, TN · On-site

$120 - $150/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...

Avero Advisors

Director of Client Success

Knoxville, TN · On-site

$140 - $190/hr

As a Director of Client Success at Avèro Advisors, you will be pivotal in steering our consulting services towards greater heights of success. You will leverage your expertise to guide organizations ...

Colliers

Client Services Coordinator

Nashville, TN · On-site

$17.75 - $23.75/hr

... drive client service, transaction execution, marketing initiatives, market research, and ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

DCS

Client Services Specialist

Bells, TN · On-site

$15.50 - $20.50/hr

Client Services Specialist Direct Customer Solutions Classification Non-Exempt Salary Grade/Range Reports to Client Services Supervisor Summary/Objective The client services specialist fulfills ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Tennessee

Client Services Director information

See Tennessee salary details

$34.9K

$82.5K

$147.9K

How much do client services director jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client services director in Tennessee is $82,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $99,400.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Tennessee?

The most popular types of Client Services jobs in Tennessee are:

What cities in Tennessee are hiring for Client Services Director jobs?

Cities in Tennessee with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $82,545 per year, or $39.7 per hour.

Global Client Services Director

Nashville, TN • On-site

Downtown Music
Music Bands and Freelance Musicians • 501 - 1,000 employees
Learn more about Downtown Musicexternal

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world's most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings.
What you'll be doing:
  • Report to SVP, Global Client Services
  • Help supervise junior team members responsible for day-to-day client communication on all publishing admin matters, including Licensing, Royalties, Copyright, and Income Tracking
  • Serve as senior point of contact for DMP client base (songwriters, estates, publishers, catalog owners)
  • Successfully onboard new agreements and cultivate meaningful relationships with existing clients
  • Oversee quarterly royalty distribution processes, from payment information outreach to statement deliveries
  • Organize department data resources such as Airtable, Curve, and Salesforce
  • Handle all administrative client correspondence in a professional and timely manner
  • Act as an internal advocate for Downtown clients
  • Interact across departments at Downtown Music Publishing

You are / have:
  • 5-7 years of experience in a client-facing role within the music industry, preferably in music publishing administration
  • Familiarity with Google Suite, CRM programs such as Salesforce, and project-management tools such as Airtable, Curve, and Music Maestro
  • Prior experience managing staff
  • Ability to prioritize tasks and work efficiently to meet deadlines
  • Very strong written and interpersonal communication skills
  • Attention to detail, self-motivated with an inquisitive mindset
  • Must possess strong problem-solving skills and the ability to make judgment calls
Why you want to work here:
  • Ample opportunities to work collaboratively across our various businesses
  • The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
  • Collaborative, open, welcoming, and inclusive culture
  • Rich benefit program, Life Insurance, 401k (with match)
  • Paid Volunteer Hours

Downtown provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $80-100k annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. Downtown is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply.

Apply