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Client Services Director Jobs in Alaska (NOW HIRING)

Salvation Army

Client Services Coordinator

Fairbanks, AK · On-site

$19.75 - $25/hr

Client Services Coordinator Corps/Department: The Salvation Army, Fairbanks Corps Reports To ... Supervise and direct food box distributions, including processing applications and coordinating ...

Humetis Group

Food Service Director

Wrangell, AK · On-site

Food Service Director Duration: 4 months (Possible ext) Location: Wrangell, AK 99929 Summary The ... Complies with HSS and client reporting requirements. * Implements and maintains retail services ...

Pearson

Advanced Associate, Customer Service

Juneau, AK · On-site

$15.25 - $21.25/hr

Manage Client Services work requests, Service Direct cases, assignments, due dates, and status updates. * Work with stakeholders to gather missing information, remove blockers, and keep requests ...

MMC Inc

Client at Anchorage, Alaska

Anchorage, AK · On-site

... Director of Client Services. Essential Duties and Responsibilities: * Process paperwork for new and renewal business to include: * Prep Acord forms and other documents required for a submission.

New

MSP Hire

Director of Customer Experience

Juneau, AK · On-site

$110K - $130K/yr

Partner with the Director of Service Delivery and Director of Technology to align client ... expectations with operational execution and technical standards. * Improve handoffs between sales ...

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Client Services Director information

See Alaska salary details

$41.5K

$97.9K

$175.5K

How much do client services director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client services director in Alaska is $97,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $117,900.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Alaska?

The most popular types of Client Services jobs in Alaska are:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,945 per year, or $47.1 per hour.

Client Services Coordinator

Salvation Army

Fairbanks, AK • On-site

$19.75 - $25/hr

Part-time

Re-posted 3 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 363 frontline employees who took The Breakroom Quiz

591st of 773 rated non-profit organizations

Job description

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Title: Client Services Coordinator
Corps/Department: The Salvation Army, Fairbanks Corps
Reports To: Fairbanks Corps Officers
FLSA Status: Part-Time/Non-Exempt
Scope of Position/Essential Functions:
The Client Services Coordinator's primary role is providing overall coordination and implementation of client services of Fairbanks Corps family services ministry. This position will provide daily services to individuals requiring all aspects of The Salvation Army assistance. The Client Services Coordinator will provide opportunities for community volunteers to support Salvation Army programs and ministries.
Education and Work Experience:
Required:
  • Associate degree or higher or 2 (two) years of experience in a related field (social services, education, health field, etc.).
  • A working knowledge of local resources and community stakeholders is strongly preferred.
  • Working knowledge of general office equipment.
  • Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries, and clients.
  • Proficiency with essential Microsoft office software (Word, Excel, etc.).
  • Demonstrated ability to work as part of a team.
  • Excellent oral and written communication skills.
  • Valid driver's license with an acceptable driving and criminal history records.

Preferred:
  • Efficiency in WellSky social services database.
  • Experience collaborating with diverse community agencies in Alaska or similar communities.

Essential Functions:
  • Supervise and direct food box distributions, including processing applications and coordinating with the Fairbanks Community Food Bank.
  • Provide services to families seeking assistance through community networking.
  • Provide family continuity of care to include rental assistance, utility assistance and vouchers for clothing, household goods and furniture.
  • Become proficient in the HUD HMIS data collection system or similar system.
  • Utilize HUD HMIS data collection system as required per grant stipulations.
  • Assist individuals seeking information regarding Salvation Army services, i.e in person, via phone or email.

Additional Job Duties:
  • Ensure consistent data input into The Salvation Army's social services software in order to evaluate the progress of families and be compliant with in-house statistical deadlines.
  • Maintain client and statistical records, reports, and data for all Family Services-related assistance, including BHAP fund distribution, by required deadlines.
  • Support data collection and outcome measurements leading to further enhancement of The Salvation Army's services to families at risk.
  • Outreach to other local social services agencies/programs.
  • Assist with seasonal programs to include, but not limited to; Back to School, Thanksgiving and Christmas.
  • Work with and recruit volunteers, in conjunction with the Volunteer Coordinator, to support Salvation Army social service opportunities.
  • Provide back up support, as needed, to CSFP and TEFAP food box distribution.
  • Driving responsibilities include, but are not limited to running work errands, picking up the mail, and attending staff meetings.
  • Perform other related duties as assigned.

Work Environment:
Work is performed in a heated and ventilated institution setting. Noise level is low. Exposure to extreme temperatures is not a requirement of this position.
Physical Requirements:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent basis.
  • Ability to grasp, push/pull objects, and reach overhead.
  • Ability to see and hear at normal ranges with corrective devices, if necessary.
  • Ability to lift up to 50 lbs.
  • Ability to understand and produce written and verbal information.
  • Ability to operative a motor vehicle in daylight, darkness, and in inclement weather conditions.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Language Skills: Must be able to understand, follow and give both written and oral instructions. The employee must be able to use speech and hearing for ordinary and telephone conversation.
Mathematical Skills: Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Performance Skills: Must be creative, self-motivated, organized, flexible, and possess leadership skills.
Sacred Boundaries and Protect the Mission: Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment.
Acknowledgement of Religious Purposes of The Salvation Army: The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.
Confidentiality Statement: The employee understands that all information is to be treated as highly confidential. Non-compliance will result in disciplinary action.
Equal Employment Opportunity: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers, and layoffs or termination.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Salvation Army employees say

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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