Client Services Associate Jobs in Rochester, MN (NOW HIRING)

The Case Manager provides community-based services to correctional clients following their release and transition back to their home community. This position is responsible for providing monitoring checks on the supervised apartment and clients residing in the transitional living program. Clients (tenants) will be offenders of varying risk/need on supervision with the Department of Corrections.

This is a part-time position requiring approximately 10-14 hours per week, Monday-Friday.

Duties include, but are not limited to:

• Client intake and assessment
• Client evaluation
• Monitor and report client progress
• Maintain client files and notes
• Perform daily checks based on case plan
• Report any known or possible client violations and safety/security concerns to the appropriate party in a timely manner.
• Independent living skills
• Money Management
• Education and training assistance
• Provides referrals to community resources
• Adheres to all rules and regulations
• Monitor client whereabouts and location security during designated periods and shifts.
• Monitor and review camera footage for safety and security of residents
• Complete and maintain activity records and other required information.
• Purchase supplies as needed and directed by supervisor
• Room turns and CAM (common area maintenance) tasks as assigned and directed by supervisor
• Receive any day-to-day direction and assignments from the supervisor.

Knowledge, Skills & Abilities:

• Access to his/her own vehicle.
• Valid driver’s license, good driving and proof of insurance.
• Ability to travel frequently.
• Demonstrated understanding and sensitivity to interactions with individuals from diverse backgrounds and cultures.
• Excellent verbal and written communication skills.
• Ability to interact with staff, clients, and other parties in an effective manner while maintaining professional boundaries.
• Strong decision-making abilities and self- motivated.
• Ability to maintain the utmost confidentiality of all agency information.

Education & Work Experience:

• High school diploma or equivalent.
• Associates Degree in Criminal Justice, Human Services, Social Work, or related field
• 1 year experience and/or education relating to corrections, community based residential facilities (CBRF), criminal justice, human services, psychology, sociology, security, social service, mental health, behavioral health, or law enforcement preferred.
• 3 years’ experience with correctional clients from diverse backgrounds; culturally competent

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Job Requirements

• Strength & Lifting: Lifting and carrying up to 50 pounds occasionally; pushing, pulling, moving heavy materials regularly
• Reaching & Movement: Regularly climbing stairs, reaching overhead or below shoulder level; occasional light tasks that require climbing ladders, and working in adverse weather conditions.
• Body Positioning: Standing for long periods, walking, sitting, kneeling, crouching, crawling, or stooping.

Equal Opportunity Employer/Affirmative Action
ATTIC Correctional Services, Inc. is in compliance with applicable state and federal statutes and regulations relating to nondiscrimination in employment and service delivery. No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age, race, religion, color, sex, national origin or ancestry, disability or association with a person with a disability, arrest or conviction record, sexual orientation, marital status or pregnancy, political belief, or affiliation, military participation, or use or non use of lawful products off the employer’s premises during working hours. All employees are expected to support goals and programmatic activities relating to nondiscrimination in employment. No otherwise qualified applicant for service or service participant shall be excluded from participation, be denied benefits, or otherwise be subject to discrimination in any manner on the basis of race, color, national origin or ancestry, age, sex, disability or association with a person with a disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion, political beliefs or affiliation. This policy covers eligibility for the access to service delivery, and treatment in all of our programs and activities.
As a Federal Contractor, ACS supports Section 503 of the Rehabilitation Act of 1973 which prohibits discrimination of qualified individuals with disabilities, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 which prohibits discrimination of covered veterans; and requires affirmative action in all personnel practices for qualified individuals with disabilities and for covered veterans.

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