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Client Services Associate Jobs in Rochester, MN (NOW HIRING)

InsCipher

Tax Associate

Rochester, MN · Remote

$21 - $26/hr

Under the direction of the Filing Services Team Lead this role will be responsible for completing ... Ensure proper documents are received and reviewed from client submission * Conduct compliance and ...

KOHLS

Part-Time Retail Sales Associate

Rochester, MN · On-site

$14 - $20.20/hr

Client facing retail or service industry experience Pay Range: $14.00 - $20.20 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:

JLL

Associate Project Manager

Rochester, MN

This is an on-site position at the JLL client facility in Rochester, MN. What your day-to-day will ... Services technology and ensuring clear communications between project clients and stakeholders ...

Chico's FAS

Sales Associate - Soma

Rochester, MN

$11.41 - $14.25/hr

Customer Experience • Promotes the Most Amazing Personal Service (MAPS) principles and standards ... client communication through utilization of our clienteling tools; Style Connect and Customer Book.

Chico's FAS

Sales Associate - Chico's

Rochester, MN

$11.41 - $14.25/hr

Customer Experience • Promotes the Most Amazing Personal Service (MAPS) principles and standards ... client communication through utilization of our clienteling tools; Style Connect and Customer Book.

Chico's FAS, Inc.

Sales Associate - Chico's

Rochester, MN · On-site

$11.41 - $14.25/hr

Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our ... client communication through utilization of our clienteling tools; Style Connect and Customer Book.

Chico's FAS, Inc.

Sales Associate - Soma

Rochester, MN · On-site

$11.41 - $14.25/hr

Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our ... client communication through utilization of our clienteling tools; Style Connect and Customer Book.

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Client Services Associate information

See Rochester, MN salary details

$10

$22

$41

How much do client services associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client services associate in Rochester, MN is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.43 per hour, depending on experience, location, and employer.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Rochester, MN? The most popular types of Client Services jobs in Rochester, MN are:
What job categories do people searching Client Services Associate jobs in Rochester, MN look for? The top searched job categories for Client Services Associate jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Client Services Associate jobs? Cities near Rochester, MN with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Rochester, MN as of May 2026, with employment types broken down into 3% As Needed, 55% Full Time, 31% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,366 per year, or $22.8 per hour.
Tax Associate

Tax Associate

InsCipher

Rochester, MN • Remote

$21 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

At InsCipher, our commitment to our customers is what drives us. 

Ours is a culture of innovation and progress. We are a creative team of doers constantly striving to develop value-driven products and services for our customers.  

Our ultimate goal is to become the trusted authority and leading partner for state departments of insurance, surplus lines associations, and brokers nationwide. We’re achieving that goal by enhancing every facet of our customers reporting and tax filings through education and innovative, streamlined compliance solutions. 

We’re growing fast and want you to be a part of it! 

We’re looking for a talented, detail-oriented Tax Associate - Remote to join our team. Under the direction of the Filing Services Team Lead this role will be responsible for completing filings, reports, and reconciliations of surplus lines taxes in all states. 

Key Responsibilities 

  • Timely and accurately complete state regulatory surplus lines tax filings 
  • Ensure proper documents are received and reviewed from client submission 
  • Conduct compliance and quality review on documents, state legislation, codes and procedures associated with surplus lines tax filing 
  • Maintain working knowledge of surplus lines tax regulations 
  • Reconcile filings with InsCipher Connect platform and state transaction reports 
  • Assist in directing other team members as needed to maintain compliance with all surplus lines tax filings 
  • Manage multiple priorities in a high-volume position, deliver timely and accurate work products with a focus on customer service, and respond with a sense of urgency as required 
  • Assist with any surplus lines audits, verifying transactions, documents, and filings 
  • Assist with surplus lines calls and accurately and efficiently respond to emails, outlook tasks, and voicemails 
  • Provide technical assistance to InsCipher Connect clients 
  • Coordinate multiple projects, ensuring timely and accurate deliverables and effectively resolve any issues that occur 
  • Effectively build professional, positive working relationships with both clients and all levels of the organization 
  • Independently investigate, research, and resolve issues that may arise during the filing, reconciliation, or payment processes 
  • Properly document all correspondence with the state and client in their applicable location 
  • Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed 
  • Adapt to and provide feedback on any internal workflow and process changes 
  • Escalate customer, state, or internal issues through proper channels when needed 
  • Required to perform other duties as requested, directed, or assigned 

Requirements and Qualifications 

  • Associate or Bachelor's degree in Accounting, Finance, or related field preferred 
  • 2+ years of accounting, compliance, or insurance related experience 
  • Intermediate skills in Excel or other spreadsheet software 
  • Self-directed and detail-oriented with strong organizational, decision-making, and time management skills 
  • Effectively works independently and as part of a team 
  • Demonstrated willingness to take initiative and act decisively 

Perks 

  • Health, dental, and vision plans 
  • Amazing work-life balance with 4 weeks of Paid Time Off 
  • 10 Paid Company Holidays with 2 floating holidays 
  • 401K Programs with employer match 
  • Personal assistant programs for support in a healthy personal and work life 

Why InsCipher? 

At InsCipher, you'll join a team of disruptors, innovators, and forward-thinkers. We're not just changing the game; we're creating a new one. We offer a dynamic, inclusive work environment where your ideas are valued, and your contributions lead to real change. With us, you'll have the opportunity to: 

  • Work on cutting-edge projects that are reshaping an industry 
  • Collaborate with a team of passionate, like-minded professionals 
  • Enjoy a culture that values flexibility, innovation, and personal growth 

Compensation Range: $21/hr - $26/hr 

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.  

If you need accommodation, please let us know during the interview process.

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