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Client Services Associate Jobs in New Rochelle, NY

Epsilon

Client Services Associate

New York, NY · Hybrid

Overview The Client Services Associate will work across a portfolio of brands to develop growth strategies and recommendations for client websites to achieve clients' core website personalization and ...

TransPerfect

Client Services Associate

New York, NY

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects ...

Semantix

Client Services Associate

New York, NY · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects ...

TransPerfect

Client Services Associate

Manhattan, NY

What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all ...

Titan

Client Services Associate

Manhattan, NY

This Role The Client Services Associate sits at the intersection of Operations, Transfers, Client Experience, and Advisor Support. This role is not about ego - it's about execution, service, and ...

Titan

Client Services Associate

New York, NY · On-site

This Role The Client Services Associate sits at the intersection of Operations, Transfers, Client Experience, and Advisor Support. This role is not about ego - it's about execution, service, and ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in New Rochelle, NY

Client Services Associate information

See New Rochelle, NY salary details

$10

$23

$42

How much do client services associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for client services associate in New Rochelle, NY is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is the role of a client associate?

A client services associate is responsible for supporting client relationships by addressing inquiries, providing information about products or services, and ensuring customer satisfaction. They often handle administrative tasks, use customer relationship management (CRM) tools, and maintain communication to foster client loyalty.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What job makes $10,000 a month without a degree?

A Client Services Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or technical skills such as coding or digital marketing, which may require certifications or self-education. Most roles with such income levels usually demand extensive experience, a strong network, or entrepreneurial effort rather than formal education alone.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, assists customers by answering questions, resolving issues, and providing information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and loyalty.

What does a client services associate do?

A client services associate is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, CRM software, and problem-solving abilities to support clients and maintain positive interactions.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in New Rochelle, NY? The most popular types of Client Services jobs in New Rochelle, NY are:
What are popular job titles related to Client Services Associate jobs in New Rochelle, NY? For Client Services Associate jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in New Rochelle, NY look for? The top searched job categories for Client Services Associate jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Client Services Associate jobs? Cities near New Rochelle, NY with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in New Rochelle, NY as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Temporary. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,952 per year, or $23.1 per hour.

Client Services Associate

SPS North America Inc

East Rutherford, NJ

$19 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Client Services Associate
Position Overview
The Client Services Associate/Hospitality & Workplace Operations Associate is responsible for maintaining a clean, efficient, and welcoming environment across conference spaces, workplace areas, restrooms, pantries, and facility operations. This role supports hospitality services, office services, and facilities coordination to ensure an exceptional experience for employees and guests. The ideal candidate is detail-oriented, proactive, and service-driven, with strong execution skills and the ability to support daily operations in a fast-paced corporate setting.
Key Responsibilities
Hospitality & Conference Room Support
  • Reset conference rooms after each use; push in chairs, wipe down tables, remove trash.
  • Dust equipment and ensure all rooms remain clean and presentation ready.
  • Break down boxes and remove trash to the designated freight area.
  • Maintain an organized, hazard-free freight area.
  • Support event setups, breakdowns, and workplace experience activities.
  • Verify that AV equipment and touch panels are functional; escalate issues as needed.
Housekeeping & Pantry Operations
  • Fully stock all pantry items including coffee, tea, milk, sweeteners, utensils, cups, plates, napkins, soap, etc.
  • Remove expired items and ensure all supplies are replenished throughout the day.
  • Sweep/Swiffer floors in pantry and elevator lobby areas.
  • Ensure 409 cleaner and Magic Erasers are available for employee use.
  • Verify proper functioning of coffee machines, water dispensers, and ice machines.
  • Clean refrigerators every Friday after 3:30 PM.
  • Wipe down all surfaces, appliances, and glass doors.
  • Run dishwasher at the end of day when full.
Restroom Maintenance
  • Stock toilet paper, napkins, soaps, and paper supplies.
  • Keep all restrooms clean, neat, and presentable.
  • Wipe down counters and address spills immediately.
Facilities Support
  • Replace burnt-out light bulbs and ensure lighting is operational.
  • Ensure access doors remain closed and secure.
  • Report any building-related issues (HVAC, plumbing, electrical) to management.
  • Perform minor furniture fixes; escalate when third-party support is required.
  • Move boxes and assist with office setups as requested.
  • Support Executive Assistants with operational requests.
  • Perform daily walkthroughs-morning and afternoon-to ensure overall readiness.
  • Lift boxes up to 25-35 pounds as needed.
Mailroom & Office Services
Supports tasks related to:
  • Mailroom operations
  • Workplace services
  • Conference room readiness
  • Vendor and building coordination
  • Maintenance requests
  • Workplace operations and walkthroughs
Service Request Management
  • Log, track, and complete service requests within defined SLAs:
    • Urgent: Immediate
    • High Priority: Same day
    • Standard: 24-48 hours
  • Provide timely updates and escalate delays or barriers.
Vendor & Building Coordination
  • Ensure Certificates of Insurance (COIs) are received before any vendor work.
  • Schedule, escort, and oversee vendor activity; confirm completion.
  • Coordinate with property management for HVAC, electrical, plumbing, and freight access.
Inventory & Supplies
  • Monitor and replenish stock levels proactively.
  • Track usage trends and ensure adequate inventory across all floors.
Events & Projects
  • Support event logistics, room setups, and project coordination.
  • Manage vendor activity and ensure space readiness.
Safety & Compliance
  • Maintain compliance with building regulations and fire codes.
  • Ensure no items are stored in hallways or common areas.
  • Report and resolve safety concerns immediately.
Continuous Improvement
  • Identify operational efficiencies and cost-saving opportunities.
  • Support standardization of processes across locations.
  • Contribute to enhancing the overall workplace experience.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$19-$20 USD
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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