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Client Services Associate Jobs in Elgin, IL (NOW HIRING)

TravisMathew

Client Associate Oakbrook

Oak Brook, IL · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client services associate in Elgin, IL is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.71 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Elgin, IL?

The most popular types of Client Services jobs in Elgin, IL are:

What job categories do people searching Client Services Associate jobs in Elgin, IL look for?

The top searched job categories for Client Services Associate jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Client Services Associate jobs?

Cities near Elgin, IL with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,062 per year, or $22.1 per hour.

Client Services Manager

Global Experience Specialists, Inc

Chicago, IL • On-site

$54 - $66/hr

Other

Retirement, PTO

Posted 2 days ago

New

Job description

Job Category: Account Management and Client Services

Requisition Number: CLIEN002030

  • Full-Time
  • On-site
Locations

Showing 1 location

Description

***This opportunity is an in-person position located in downtown Chicago at the Sheraton Grand Chicago Riverwalk at 301 East North Water Street, Chicago, IL 60611***

Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venue for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services.

Responsibilities
  • Responsible for the management of shows from planning stages through collection of invoice, including:
  • collaborating with clients to gather information, help influence decision making and manage to customer expectations
  • overseeing the creation, approval and distribution of service kits
  • working with internal departments to ensure work orders are completed
  • overseeing the set-up and tear down of shows
  • generating show management invoices and following up until collected
  • Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
  • Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
  • Fulfill role in Show Planning process as required on assigned shows
  • Manages to provided Key Performance Indicators
  • Basic understanding of pricing models/estimation
  • Basic understanding of GES and onPeak Products and Services
  • Adhere to all Business Standard Operating Procedures
  • Performs other duties as assigned and deemed necessary of the position
Qualifications
  • (2) years experience in the tradeshow, convention, hospitality industry or similar experience preferred
  • Ability to communicate and work collaboratively
  • Capable of running new/modified processes
  • Proficient in multisystem management
  • Ability to foster customer relationships
  • Potential Travel 25-50%
  • General accounting and finance knowledge
  • Must be extremely detail oriented and able to multi-task
  • Understands and works in lateral work streams
  • Requires ability to adapt to multiple settings and shifting responsibilities.
  • Must be able to work under pressure
  • Opportunity to work nights, weekends and at showsite
  • Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
  • Frequently encounters uncomfortable temperatures, dust and/or other conditions
  • Requires working both alone and with others in a team atmosphere
  • Requires working with union and non-union employees

Compensation: $60,000.00+. The pay range and actual offers are based on a variety of individualized factors including skills, qualifications, experience, location and role specific competencies. Some positions may also offer additional earnings, such as bonuses, incentives or commissions. Salary is only one part of the full value and perks of working with GES.

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

  • 401K with company match
  • Wellness benefits
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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