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Client Services Associate Jobs in Quebec (NOW HIRING)

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... service in person, on the phone, and by email Analyze client accounts to prepare for activities ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... service in person, on the phone, and by email Analyze client accounts to prepare for activities ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... service in person, on the phone, and by email Analyze client accounts to prepare for activities ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... service in person, on the phone, and by email Analyze client accounts to prepare for activities ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... service in person, on the phone, and by email Analyze client accounts to prepare for activities ...

Provide administrative support to the team to deliver superior customer service in person, on the ... client events Organize the delivery of client gifts ( Christmas, live events, etc.) Help develop ...

A career as an Associate in the Wealth Management team at National Bank, will give you the ... Provide superior customer service in person, on the phone, and by email * Analyze client accounts ...

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Client Services Associate information

See Quebec salary details

$24K

$44.6K

$68K

How much do client services associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client services associate in Quebec is $44,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
What are the most commonly searched types of Client Services jobs in Quebec? The most popular types of Client Services jobs in Quebec are:
What are popular job titles related to Client Services Associate jobs in Quebec? For Client Services Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Quebec look for? The top searched job categories for Client Services Associate jobs in Quebec are:
What cities in Quebec are hiring for Client Services Associate jobs? Cities in Quebec with the most Client Services Associate job openings:

Associate

National Bank

Trois-rivieres, QC • On-site

Full-time

Medical, Retirement

Re-posted 24 days ago


Job description

A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients.

Your job:

  • Ensure effective communication between all parties (clients, advisors, and various collaborators)
  • Provide superior customer service in person, on the phone, and by email
  • Analyze client accounts to prepare for activities that support wealth advisors in their business development
  • Diligently carry out transactions related to investment accounts
  • Open and update client files
  • Coordinate advisors’ agendas, schedule appointments, and prepare clients meetings
  • Ensure adherence to compliance and risk management rules

Your team:

National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

  • College diploma in a related field
  • At least one year of relevant experience in a related field such as banking operations, customer service, or administration
  • Good knowledge of the Microsoft Office suite 
  • Organizational and priority management skills 
#INDGP
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!