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Client Services Associate Jobs in Illinois (NOW HIRING)

Interactive Brokers

Client Services Associate I

Chicago, IL · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience ...

TBK Bank, SSB

Client Services Associate (Part-Time)

Sterling, IL · On-site

$16.54 - $22.67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary: Responsible for providing ...

TBK Bank, SSB

Client Services Associate (Part-Time)

Sterling, IL · On-site

$16.54 - $22.67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary Responsible for providing ...

TBK Bank, SSB

Client Services Associate (Part-Time)

Sterling, IL

$16.54 - $22.67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. Position Summary: Responsible for providing ...

Real Soft

CW-SS-Client Service Associate

Chicago, IL · On-site

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company ...

Pyramid Corporation

SS-Client Service Associate

Chicago, IL · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

SS-Client Service Associate Immediate need for a talented SS-Client Service Associate. This is a 06 Months Contract opportunity with long-term potential and is located in Chicago, IL (Onsite). Please ...

Pyramid Consulting

SS-Client Service Associate

Chicago, IL · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Immediate need for a talented SS-Client Service Associate . This is a 06 Months Contract opportunity with long-term potential and is located in Chicago, IL (Onsite) . Please review the below and ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

Summary This client-facing role provides general operational support for the department. The Associate will interact with clients, advisors, and service providers to facilitate the smooth ...

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Showing results 21-40

All JobsClient Services Associate JobsClient Services Associate Jobs in Illinois

Client Services Associate information

See Illinois salary details

$9

$21

$39

How much do client services associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for client services associate in Illinois is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.23 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Illinois?

The most popular types of Client Services jobs in Illinois are:

What are popular job titles related to Client Services Associate jobs in Illinois?

For Client Services Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Illinois look for?

The top searched job categories for Client Services Associate jobs in Illinois are:

What cities in Illinois are hiring for Client Services Associate jobs?

Cities in Illinois with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,154 per year, or $21.7 per hour.

Client Services Associate I

Interactive Brokers

Chicago, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

About the Company
Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios. We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers.
Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets. Interactive Brokers has consistently been recognized as a top broker by respected industry sources including Barron's, Investopedia, Stockbrokers.com, and others.
This is a hybrid role (4 days in the office/1 day remote).
Interactive Brokers is not your average brokerage. We have built one of the world's most advanced trading platforms, trusted by millions of traders across the globe. We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience team. You will help clients trade everything from stocks and options to crypto and event contracts.
Kickstart or level up your finance and technology career in the heart of Chicago.
About the Team
Our Chicago Client Experience team includes former traders, industry veterans, early-career professionals, and recent graduates. Everyone shares a passion for financial markets and technology. We are ambitious, collaborative, and enjoy solving complex problems. Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth.
What You Will Do - Job Summary
  • Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support.
  • Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies.
  • Troubleshoot issues with account management (statement review, permissions, tax, etc.), funding, and trading activity while finding smart and effective solutions.
  • Collaborate with technology, risk, and operations teams to ensure a seamless client experience.
  • Identify opportunities to improve our processes and tools and share them with the team.
  • As the face of our company, you will embody our values through compassionate communication and deep product knowledge, making customers feel heard and appreciated. Your role involves resolving user concerns with both speed and thoroughness, while actively engaging with our customer base throughout your workday.

What You Will Learn
  • The inner workings of global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products.
  • How a technology-driven brokerage operates behind the scenes.
  • Best-in-class problem-solving skills in a high-energy, fast-paced environment.

Who You Are
  • Bachelor's degree in finance, economics, business, STEM, or a related field preferred.
  • Recent graduate or early-career professional with one to three years of experience in a customer-facing, finance, or technology role.
  • Self-motivated and able to manage tasks with minimal supervision.
  • Curious about financial markets and the technology that powers them.
  • Strong communicator with excellent problem-solving skills.
  • Analytical, adaptable, problem-solver, and able to remain calm under pressure.
  • Comfortable navigating advanced platforms, including desktop and mobile applications.
  • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, crypto and fixed income.

Company Benefits & Perks
  • Competitive salary, annual performance-based bonus and stock grant
  • This position is eligible for overtime pay
  • Retirement plan 401(k) with competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack
  • Corporate events including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities

Apply