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Client Service Jobs in Connecticut (NOW HIRING)

ConnectPay

Client Service Representative

Fairfield, CT

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

ConnectPay

Client Service Representative

Fairfield, CT · On-site

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

Stretch Zone - 1178

Client Service Rep

East Lyme, CT · On-site

$18 - $25/hr

Training & development Join Stretch Zone as a Client Service Rep and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm ...

VCA Animal Hospitals

Client Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

VCA Northside Animal Hospital is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority ...

Stretch Zone

Client Service Rep

East Lyme, CT · On-site

$18 - $25/hr

Training & development Join Stretch Zone as a Client Service Rep and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm ...

Stretch Zone

Client Service Rep

East Lyme, CT · On-site

$18 - $25/hr

Training & development Join Stretch Zone as a Client Service Rep and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm ...

The Hinckley Company

Client Service Manager

Groton, CT · On-site

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

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Client Service information

See Connecticut salary details

$9

$17

$25

How much do client service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.
What are the most commonly searched types of Client Service jobs in Connecticut? The most popular types of Client Service jobs in Connecticut are:
What cities in Connecticut are hiring for Client Service jobs? Cities in Connecticut with the most Client Service job openings:
Client Service jobs near you
Infographic showing various Client Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Client Service Representative

ConnectPay

Fairfield, CT

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Company Description

ConnectPay offers online payroll solutions and is committed to providing first-name-basis service and technology-first innovation. ConnectPay has steadily built a reputation as a flexible and responsive resource for all of its clients with a complete suite of solutions that make growing your business easier.

Today, thousands of small and mid-sized businesses use ConnectPay to process payroll, automate taxes, and integrate data. And every single one of them is able to leverage ConnectPay's services and resources while remaining connected to their own independent brokers and advisors. Our customers trust us to make their core business activities simpler, and we trust them to choose the best and brightest brokers for their unique needs.  Mutual trust is a beautiful thing.

With offices outside Boston, Detroit and in Fairfield, we are among the fastest growing private companies in Massachusetts, now is your chance to play a key role in the success and continued growth of our dynamic company.

To learn more visit www.connectpayusa.com

Job Description

Join our dynamic startup, recently named among the "Fast 50"- fastest growing private companies in Massachusetts by the Boston Business Journal. This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service Experience and/or Payroll experience preferred, but not required. Training is provided.

Key Responsibilities:

  • Review and process payroll across multiple states.
  • Maintain meticulous attention to detail, accurately complete tasks under deadline.
  • Update and maintain CRM system.
  • Initiate ongoing client enrollment, education and onboarding.
  • Effectively handle in-bound calls in a timely and friendly manner. 
  • Maintain confidentiality and acting with integrity while handling sensitive information.
  • Perform other duties as assigned.

Qualifications:

  • Ability to work with web-based applications.
  • Excellent organizational and time management skills.
  • Articulate communicator in a variety of settings. 
  • Extraordinary attitude with client service orientation.
  • Ability to prioritize information by analyzing critical issues and drawing accurate conclusions.
  • Act with professionalism and urgency.
  • Operate a 10-key with speed and accuracy.
  • Knowledge of bookkeeping or payroll functions helpful.
  • Payroll Certification (FPC or CPP) a plus.
  • Associate's degree or equivalent.
Additional Information

ConnectPay offers a salary commensurate with experience, a competitive benefits package to full-time employees, including life, health, dental and vision insurance, 401(k) retirement, and tuition reimbursement. EOE.

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