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Client Service Jobs in Connecticut (NOW HIRING)

LifeWorks, Inc.

Client Service Manager

Hartford, CT · On-site

$71K - $80K/yr

The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...

Franklintempleton

Client Service Specialist

Stamford, CT · Hybrid

$95K - $125K/yr

We are seeking a Client Service Specialist who will primarily focus on transaction request follow-up, the operational set-up of new SMA accounts, and account transition analysis. This individual may ...

Franklin Templeton

Client Service Specialist

Stamford, CT · On-site

$95K - $125K/yr

We are seeking a Client Service Specialist who will primarily focus on transaction request follow-up, the operational set-up of new SMA accounts, and account transition analysis. This individual may ...

Lifeworks

Client Service Manager

Hartford, CT · On-site

$71K - $80K/yr

The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has ...

ConnectPay

Client Service Representative

Fairfield, CT · On-site

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

ConnectPay

Client Service Representative

Fairfield, CT · On-site

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

Stretch Zone - 1178

Client Service Rep

East Lyme, CT · On-site

$18 - $25/hr

Opportunity for advancement Join Stretch Zone as a Client Service Rep and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just ...

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Client Service information

See Connecticut salary details

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How much do client service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does client service do?

Client service professionals are responsible for assisting clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer relationship management (CRM) tools to maintain positive interactions and support business retention.

What is a client service job?

A client service job involves assisting and supporting clients by addressing their needs, resolving issues, and providing information about products or services. These roles often require strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM systems.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What jobs pay 4000 a week without a degree?

In client service roles, high-paying positions such as sales managers, account executives, or freelance consultants can earn around $4,000 weekly, especially with experience and strong client relationships. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but do not always require a formal degree.
What are the most commonly searched types of Client Service jobs in Connecticut? The most popular types of Client Service jobs in Connecticut are:
What cities in Connecticut are hiring for Client Service jobs? Cities in Connecticut with the most Client Service job openings:
Client Service jobs near you
Client Service Manager

Client Service Manager

LifeWorks, Inc.

Hartford, CT • On-site

$71K - $80K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our team
TELUS Health (US) Benefits Administration and Operations brings specialized expertise and innovative solutions to benefits administration, data management, and comprehensive client support. Our purpose is to streamline complex benefits processes through sophisticated database management and technical excellence, allowing organizations to deliver seamless benefits experiences while we handle the intricate technical and administrative complexities.
We are a customer-first, collaboration-focused team that thrives on working together to solve complex challenges, putting our clients at the center of everything we do while actively fostering new ideas, new ways of thinking, and new ways of doing things. We embrace efficiency and process improvements through Six Sigma methodologies, always seeking innovation and continuous improvement in how we deliver exceptional service.
If you are seeking a fulfilling opportunity to leverage your skills while supporting our mission of providing exceptional client service in benefits administration and you want to be part of a team that values teamwork, innovation, and welcomes fresh perspectives from every team member, this role is perfect for you.
Here's the impact you'll make and what we'll accomplish together
The Client Service Manager is a professional position that requires the ability to work both independently and as part of a team. This role is responsible for maintaining and enhancing relationships with new and existing Defined Benefits (DB) clients, ensuring client satisfaction through periodic meetings and discussions. The Client Service Manager will collaborate closely with sales, record-keeping and operations associates, and will be required to participate in sales final presentations as needed. This role has overall responsibility for client relationships; record-keeping operations handles the day-to-day administration. This job is an exempt level position.
What you'll do
  • Client Relationship Management
  • Maintain and enhance relationships with new and existing Defined Benefits (DB) clients
  • Ensure client satisfaction through periodic meetings and discussions
  • Collaborate closely with sales, record-keeping, and operations associates
  • Participate in sales final presentations as needed
  • Demonstrate proven excellent customer service skills and progressive probing skills
  • Project Management & Delivery
  • Participate in business-wide projects to drive successful outcomes
  • Excel in CSM project delivery by implementing and maintaining robust project management practices, including:
    • Timely status updates and progress reporting
    • Documented communications with all stakeholders
    • Clear milestone tracking and deliverable management
    • Drive accountability through regular review sessions
    • Proactively manage risks and maintain comprehensive project documentation
    • Ensure seamless team collaboration and knowledge transfer through consistent documentation and communication standards

You have...
  • B.A. or B.S. degree required, or equivalent retirement industry work experience
  • Minimum of three years of relationship management or plan administration experience
  • Defined Benefit (DB) experience
  • Project Management experience
  • Knowledge and understanding of Pension Industry and competitive environment

What you bring...
  • Communication: Strong verbal and written communication skills
  • Leadership: Strong leadership skills with ability to work independently and as a team player
  • Organization: Proven prioritization and organizational skills
  • Quality Focus: Strong commitment to timing and quality standards
  • Problem-Solving: Ability to identify and facilitate issue resolution
  • Initiative: Proven ability to take initiative and handle multiple tasks simultaneously
  • Adaptability: Ability to react to change in a positive and productive manner
  • Flexibility: Ability to handle other essential tasks as assigned

Nice to have
  • Professional Designations: advanced degrees or retirement designations are a plus
  • Advanced Leadership Training: Formal leadership development or management certification programs
  • Industry Network: Established relationships within the US benefits and HR community
  • Understanding of compliance requirements in benefits administration

Salary Range: $71,600 - $80,000.00 USD Annual
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched 401K
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more...

Job Type: This is for a current vacancy
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Apply