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Client Service Support Professional Jobs (NOW HIRING)

Direct Support Professional II Reports To: Adult Services Program Manager FLSA: Hourly/Non-Exempt ... the service plan; * Understand and follow any client specific protocols, rights suspensions or ...

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As of Sep 10, 2026, the average hourly pay for client service support professional in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

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Direct Support Professional

MN โ€ข On-site

$16 - $21/hr

Full-time

Re-posted 17 days ago


Job description

Position Summary
The Direct Support Professional (DSP) provides direct care, supervision, and skill-building support to individuals with disabilities and older adults receiving Home- and Community-Based Services (HCBS). DSPs support individuals in maintaining health, safety, independence, and community integration in accordance with individualized service plans.
This position operates under Minnesota DHS 245D regulations and requires strict adherence to company policies, service plans, and documentation standards.
Services May Include
This position may support individuals receiving services under the following programs:
  • Direct Support Professional (DSP) Services
  • Individualized Home Supports (IHS) - Assistance, skill-building, and/or supervision
  • Individual Community Living Supports (ICLS) - Support with ADLs, safety oversight, household management, and community engagement

Services are provided according to the individual's approved service plan and authorized service hours.
Essential Job Duties
Personal Care & Activities of Daily Living (ADLs)
  • Assist individuals with dressing, grooming, bathing, toileting, mobility, and eating as outlined in service plans.
  • Promote dignity, privacy, and independence at all times

Skill-Building & Independence Support
  • Provide cueing, reminders, and hands-on assistance to support daily living skills.
  • Encourage independence based on individual abilities and goals

Health, Safety & Supervision
  • Monitor individuals for changes in behavior, health, or safety concerns.
  • Follow emergency procedures and incident reporting requirements.
  • Implement positive support strategies as trained.

Household Support
  • Assist with light housekeeping, meal preparation, organization, and maintaining a safe environment.
  • Support routines consistent with the individual's service plan

Community Participation
  • Support participation in community activities, appointments, and social outings
  • Assist with transportation when authorized and required

Documentation & Compliance
  • Complete, accurate, and timely documentation of services provided
  • Report incidents, concerns, or changes promptly according to company policy and DHS requirements

Night Supervision (Overnight Shifts - If Assigned)
DSPs scheduled for overnight or Night Supervision shifts may be required to:
  • Remain awake and alert for the duration of the shift.
  • Provide active supervision and observation to ensure individual safety.
  • Assist with nighttime mobility, toileting, reassurance, or care needs.
  • Monitor health and behavioral concerns.
  • Document overnight supports, observations, and incidents

Night Supervision services support individuals with disabilities, cognitive needs, medical complexity, or nighttime vulnerability to ensure continuity of care.
Requirements
Required Qualifications
  • Must be at least 18 years of age
  • Ability to work independently and follow written service plans
  • Strong communication and documentation skills
  • Compassionate, reliable, and committed to person-centered care
  • Ability to maintain confidentiality and professional boundaries
  • Must successfully pass DHS NetStudy 2.0 background check
  • Valid driver's license and reliable transportation may be required, depending on client assignment

Preferred Qualifications
  • Prior experience supporting individuals with disabilities or older adults
  • Experience in HCBS, IHS, ICLS, PCA, or DSP roles
  • Ability to work overnight or weekend shifts

(No prior waiver experience required - paid training provided.)
Salary Description
$16.00-$21.00