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Client Service Representative Jobs in Philadelphia, PA

Client Service Representative

Mont Clare, PA · On-site

$16 - $21.75/hr

What You'll Do As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an ...

Client Service Representative

Pennington, NJ · On-site

$16.25 - $22/hr

Respond to client inquiries through various channels to ensure quality service and operational efficiency * Conduct basic research and resolve routine requests * Identify and escalate potential ...

Client Service Representative

Pennington, NJ · On-site

$16.25 - $22/hr

Respond to client inquiries through various channels to ensure quality service and operational efficiency * Conduct basic research and resolve routine requests * Identify and escalate potential ...

Client Service Representative

Oaks, PA · On-site

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

Client Service Representative

Oaks, PA · On-site

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

Client Service Representative

Oaks, PA · Hybrid

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

Associate Client Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

Associate Client Service Representative Wilmington, DE (Hybrid) Monday - Friday, 11:00am-8:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service ...

Client Service Representative

Pennington, NJ · On-site

$16.25 - $22/hr

Respond to client inquiries through various channels to ensure quality service and operational efficiency * Conduct basic research and resolve routine requests * Identify and escalate potential ...

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights ...

Showing results 41-60

Client Service Representative information

See Philadelphia, PA salary details

$9

$18

$26

How much do client service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client service representative in Philadelphia, PA is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

How much do you get paid as a client service representative?

The average salary for a client service representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced representatives or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the 5 skills of a client service representative?

A client service representative needs strong communication skills to effectively interact with clients, problem-solving abilities to address issues promptly, active listening to understand customer needs, patience to handle difficult situations, and organizational skills to manage multiple accounts and tasks efficiently. Proficiency in customer service tools and a professional attitude are also important for success in this role.
More about Client Service Representative jobs

What are the most commonly searched types of Client Service Representative jobs in Philadelphia, PA?

The most popular types of Client Service Representative jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Client Service Representative jobs?

Cities near Philadelphia, PA with the most Client Service Representative job openings:

Infographic showing various Client Service Representative job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,366 per year, or $18 per hour.

Veterinary Client Service Representative

Innovetive Petcare

Philadelphia, PA • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 53 rated veterinary


Job description


Are you passionate about pets, people, and delivering exceptional customer service?
2nd Street Animal Hospital is seeking a compassionate, organized, and customer-focused Customer Service Representative (CSR)/Veterinary Receptionist to join our growing team in Philadelphia's vibrant Northern Liberties neighborhood.
As the first and last person our clients interact with, you'll play a key role in creating an exceptional client experience while supporting our veterinarians and technicians in a collaborative, fast-paced veterinary hospital. If you enjoy building relationships, thrive in a team environment, and love helping pets and the people who love them, we'd love to meet you!
Why Join 2nd Street Animal Hospital?
2nd Street Animal Hospital is an AAHA-accredited, Fear Free Certified, eco-friendly veterinary hospital providing exceptional care for dogs, cats, birds, exotic pets, and small mammals. Our state-of-the-art facility offers advanced surgery, comprehensive diagnostics, preventive care, dentistry, and specialized medicine, allowing our team to practice high-quality veterinary medicine every day.

As part of Innovetive Petcare, you'll enjoy the close-knit culture of a locally trusted hospital backed by the resources, professional development, and career opportunities of a growing national veterinary network.
As a Veterinary Customer Service Representative, you will:
  • Create a welcoming, compassionate experience for every client and patient.
  • Answer multi-line phones, emails, and client inquiries professionally and efficiently.
  • Schedule wellness, sick, surgical, specialty, and referral appointments.
  • Check patients in and out while maintaining accurate electronic medical records.
  • Review medical records to communicate doctor-approved treatment plans, estimates, discharge instructions, and follow-up recommendations.
  • Process payments and maintain accurate financial documentation.
  • Coordinate communication between clients, veterinarians, specialists, and referring hospitals.
  • Recognize when medical questions require assistance from the veterinary team.
  • Maintain organized medical records and document all client interactions accurately.
  • Support daily hospital operations through administrative and front desk responsibilities.
  • Help create a positive, collaborative workplace culture centered on outstanding patient care and client service.
We're seeking someone who:
  • Has previous customer service experience in veterinary medicine, healthcare, hospitality, or another client-focused industry.
  • Communicates with professionalism, empathy, and confidence.
  • Can accurately review patient records and communicate veterinarian-approved recommendations while understanding appropriate medical boundaries.
  • Is highly organized, dependable, and detail-oriented.
  • Thrives in a fast-paced environment while successfully multitasking.
  • Enjoys working both independently and collaboratively.
  • Has a genuine passion for animals and delivering exceptional client experiences.
Preferred Qualifications
  • Veterinary receptionist or veterinary client service experience.
  • Experience working in an animal hospital, veterinary clinic, or healthcare setting.
  • Familiarity with veterinary practice management software such as ezyVet or similar systems.
  • Experience scheduling appointments and managing multi-line phone systems.
  • Basic knowledge of veterinary terminology.
We believe in investing in our team members and supporting both personal and professional growth.
Our benefits include:
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Employee pet care discounts
  • Continuing education and professional development opportunities
  • Career advancement within Innovetive Petcare
  • Supportive, collaborative team culture
Career Growth & Professional Development
We're committed to helping you build a long-term veterinary career-not just find your next job. Through our structured career development programs, Veterinary Assistants, Veterinary Technicians, and Client Service Representatives have a clear pathway for advancement with tiered skill levels, hands-on learning, mentorship, and defined career progression. Team members also receive access to atDove, an industry-leading veterinary education platform offering hundreds of courses to strengthen clinical skills, client communication, leadership, and professional development. Whether you're just starting your veterinary career or looking to advance to the next level, we'll invest in your growth every step of the way.
Join Our Team
If you're looking for a veterinary customer service career where you can make a meaningful impact while growing professionally, we'd love to hear from you. Apply today and become part of a team that's committed to exceptional medicine, outstanding client service, and a positive workplace culture.

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