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Client Service Representative Jobs in Michigan (NOW HIRING)

Eurofins

Client Services Representative

Portage, MI · On-site

Consider joining Eurofins as a Client Service Representative. * Serve as the primary communication link between the client and laboratory operations * Answer emails and phone calls from client ...

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Client Service Representative information

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$8

$16

$23

How much do client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Michigan? The most popular types of Client Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Client Service Representative jobs? Cities in Michigan with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Michigan as of June 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Client Service Representative - Livonia, MI

Client Service Representative - Livonia, MI

Rose Pest Solutions

Livonia, MI • On-site

$17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Client Service Representative (CSR) – Join the Rose Family


Compensation: $17.25/hr + commission & full benefits 

Why You’ll Love Working at Rose

Rose Pest Solutions isn’t just the oldest pest management company in the nation (established in 1860!) — we’re also a 4th-generation family-owned business with a proven record of success. Our strength comes from our people: smart, positive, team players who care about clients and each other.

At Rose, you’ll find:

  • Room to Grow: Continuous training, mentorship, and career development.
  • Stability & Legacy: 150+ years of success and innovation, backed by our in-house entomologists and technical experts.
  • Empowered Work: Freedom to think creatively, solve problems, and make a real difference.
  • A Team That Feels Like Family: Supportive, collaborative, and passionate about quality service.

What You’ll Do as a CSR

As a Client Service Representative, you’ll be the friendly face and trusted voice that keeps our Service Center running smoothly. You’ll play a key role in connecting clients, sales, and service teams — ensuring every client gets top-notch care.

Your day-to-day will include:

  • Coordinating service requests and scheduling appointments.
  • Supporting service and sales teams with paperwork, schedules, and client communications.
  • Helping clients understand and choose residential services that fit their needs.
  • Following up with clients and assisting with account collections.
  • Keeping everything organized so the whole team can succeed.

Compensation & Benefits

We believe great people deserve great rewards. Here’s what we offer:

Competitive Pay: $17.25/hr + commission, plus bonus plan & profit sharing
Full Health Benefits: Medical, dental, vision, Rx insurance
Paid Time Off: Holidays, vacation, and sick leave
Retirement Savings: 401(k) with company match
Extra Protection: Life insurance, disability, family & military leave
Growth & Development: Ongoing training and career advancement opportunities


What Makes You a Great Fit

This role is perfect for someone who enjoys being the go-to person, thrives in a fast-paced environment, and values independence with responsibility.

You’ll succeed if you:

  • Have excellent communication skills and love helping others.
  • Stay organized and detail-oriented, even under pressure.
  • Are comfortable with computers and can pick up new software quickly.
  • Work well independently but also enjoy being part of a collaborative team.

Requirements:

  • 18+ years of age, high school diploma (or equivalent).
  • Valid driver’s license with good driving record.
  • Ability to work flexible hours, including early mornings, evenings, or weekends as needed.
  • Basic office and computer skills.
  • Physical ability to sit, stand, crouch, and lift up to 20 lbs.

Bio-Serv companies are proud to be EOE

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