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Client Service Representative Jobs in Michigan (NOW HIRING)

ConnectPay

Client Service Representative

Grosse Pointe, MI · On-site

$15 - $20.50/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

Wild West Veterinary Group PLLC

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Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage urgent calls, and keep our Cornerstone schedule running like clockwork--while delivering Fear Free ...

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage urgent calls, and keep our Cornerstone schedule running like clockwork--while delivering Fear Free ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in Michigan

Client Service Representative information

See Michigan salary details

$8

$16

$23

How much do client service representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for client service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Michigan? The most popular types of Client Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Client Service Representative jobs? Cities in Michigan with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Client Service Representative

Client Service Representative

ConnectPay

Grosse Pointe, MI

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Company Description

ConnectPay offers online payroll solutions and is committed to providing first-name-basis service and technology-first innovation. ConnectPay has steadily built a reputation as a flexible and responsive resource for all of its clients with a complete suite of solutions that make growing your business easier.

Today, thousands of small and mid-sized businesses use ConnectPay to process payroll, automate taxes, and integrate data. And every single one of them is able to leverage ConnectPay's services and resources while remaining connected to their own independent brokers and advisors. Our customers trust us to make their core business activities simpler, and we trust them to choose the best and brightest brokers for their unique needs.  Mutual trust is a beautiful thing.

With offices outside Boston, Detroit and in Fairfield, we are among the fastest growing private companies in Massachusetts, now is your chance to play a key role in the success and continued growth of our dynamic company.

To learn more visit www.connectpayusa.com

Job Description

Join our dynamic startup, recently named among the "Fast 50"- fastest growing private companies in Massachusetts by the Boston Business Journal. This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service Experience and/or Payroll experience preferred, but not required. Training is provided.

Key Responsibilities:

  • Review and process payroll across multiple states.
  • Maintain meticulous attention to detail, accurately complete tasks under deadline.
  • Update and maintain CRM system.
  • Initiate ongoing client enrollment, education and onboarding.
  • Effectively handle in-bound calls in a timely and friendly manner. 
  • Maintain confidentiality and acting with integrity while handling sensitive information.
  • Perform other duties as assigned.

Qualifications:

  • Ability to work with web-based applications.
  • Excellent organizational and time management skills.
  • Articulate communicator in a variety of settings. 
  • Extraordinary attitude with client service orientation.
  • Ability to prioritize information by analyzing critical issues and drawing accurate conclusions.
  • Act with professionalism and urgency.
  • Operate a 10-key with speed and accuracy.
  • Knowledge of bookkeeping or payroll functions helpful.
  • Payroll Certification (FPC or CPP) a plus.
  • Associate's degree or equivalent.
Additional Information

ConnectPay offers a salary commensurate with experience, a competitive benefits package to full-time employees, including life, health, dental and vision insurance, 401(k) retirement, and tuition reimbursement. EOE.

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