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Client Service Representative Jobs in Michigan (NOW HIRING)

Eurofins

Client Services Representative

Portage, MI · On-site

$15 - $20.50/hr

Consider joining Eurofins as a Client Service Representative. * Serve as the primary communication link between the client and laboratory operations * Answer emails and phone calls from client ...

Stillman Law Office

Client Account Specialist

Farmington, MI · On-site

$17 - $20/hr

Client Service Representative / Liaison Location: Farmington Hills, MI (Onsite) About Us: At Stillman Law Office , we specialize in creditor representation across the U.S. and are proud to deliver ...

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Innovia Wealth

Client Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

Represent the firm with professionalism in every client and team interaction. * Practice professional courtesy with thoughtful communication to eliminate surprises. The Client Service Associate Role ...

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CFS

Client Service Coordinator

Kentwood, MI

$16.50 - $21.50/hr

We are seeking a Client Service Coordinator to join a fast‑paced, team‑oriented industrial ... Maintain a team‑focused, solutions‑driven attitude while representing the company's commitment ...

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Innovia Wealth

Client Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

Represent the firm with professionalism in every client and team interaction. * Practice professional courtesy with thoughtful communication to eliminate surprises. The Client Service Associate Role ...

Innovia Wealth

Client Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

Represent the firm with professionalism in every client and team interaction. * Practice professional courtesy with thoughtful communication to eliminate surprises. The Client Service Associate Role ...

Tommy's Express Car Wash

Client Service Agent

Holland, MI · On-site

$14.50 - $19.25/hr

This representative will help answer questions about orders, returns, car wash parts, detergents, warranty process and assist Customers with any other car wash needs. The Client Services team also ...

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Client Service Representative information

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How much do client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Michigan? The most popular types of Client Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Client Service Representative jobs? Cities in Michigan with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Michigan as of June 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Client Services Representative

Client Services Representative

Eurofins

Portage, MI • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Eurofins rating

7.4

Company rating: 7.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

57th of 103 rated laboratories

Job description

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
Are you good with customers? Enjoy building long-term relationships with customers and colleagues? Enjoy problem solving? Looking for a career with a stable company that will allow you to grow and develop as a person and a professional? Consider joining Eurofins as a Client Service Representative.
  • Serve as the primary communication link between the client and laboratory operations
  • Answer emails and phone calls from client contacts or laboratory and internal support personnel to provide quick resolution of issues and questions in order to facilitate the receipt, entry, testing, reporting and billing of routine testing samples
  • Interpret and communicate technical information and manage stakeholder requirements
  • Manage client expectations- provide client with project updates, project related financial updates, and obtain feedback on implementation of work scope
  • Make appropriate actions and escalate to appropriate ELLI and client management as needed if services deviate from expectations
  • Work in a team-based environment to meet department and company goals.
  • Support sales efforts in the bid process to gain repeat, and/or new, long-term business as needed
  • Work seamlessly with Business Development team to onboard opportunities and set projects up for successful execution

Qualifications
Basic Minimum Qualifications
  • Excellent communication skills- with oral and written
  • Strong organizational skills and attention to detail
  • A strong desire to learn. Eurofins offers a comprehensive training program for this position
  • Ability to prioritize work autonomously
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
  • Authorization to work in the United States indefinitely without restriction or sponsorship

The Ideal Candidate will Possess:
  • Prior customer service experience in a scientific field, preferably in a GMP or Pharmaceutical environment.
  • Computer skills- Experience utilizing MS Office including Word, Excel, and Outlook. Experience utilizing a Laboratory Information Management System (LIMS) and/or Case Management Software is a plus.

Additional Information
Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, Mi are encouraged to apply.
Excellent full time benefits including
  • Comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

What Eurofins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Eurofins

Sourced by ZipRecruiter

Industry

Scientific research and development services, biotechnology research and development and environmental consulting services

Company size

10,000+ Employees

Headquarters location

Leacock, PA, US

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