ZipRecruiter

Log In

1

Client Service Representative Jobs in Michigan (NOW HIRING)

Williams Volkswagen Inc

Service Advisor

Okemos, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Williams Volkswagen Inc

Service Advisor

Lansing, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Williams Volkswagen Inc

Service Advisor

Okemos, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Williams Volkswagen Inc

Service Advisor

Lansing, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Williams Volkswagen Inc

Service Advisor

Lansing, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Williams Volkswagen Inc

Service Advisor

Lansing, MI · On-site

$60K - $100K/yr

Proven customer support experience or experience as a client service representative * Track record of over-achieving quota * Strong phone contact handling skills and active listening * Familiarity ...

Versatrans

Be Seen First

Customer Service Representative

Plymouth, MI · On-site

$18 - $21/hr

Customer Service Representative are responsible for converting leads into clients, supporting successful order placements, and resolving client issues efficiently. The role of Customer Service ...

Versatrans

Be Seen First

Customer Service Representative

Plymouth, MI · On-site

$18 - $21/hr

Customer Service Representative are responsible for converting leads into clients, supporting successful order placements, and resolving client issues efficiently. The role of Customer Service ...

WSI Talent

Customer Service Representative

Battle Creek, MI · On-site

$15 - $20.50/hr

Customer Service Representative Location: Battle Creek, MI Shift: Monday - Friday 8:00 am to 5:00 ... Process and track client orders, ensuring accuracy and timeliness. Prepare and complete monthly ...

Johnson Service Group

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

next page

Showing results 1-20

All JobsClient Service Representative JobsClient Service Representative Jobs in Michigan

Client Service Representative information

See Michigan salary details

$8

$16

$23

How much do client service representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for client service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Michigan? The most popular types of Client Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Client Service Representative jobs? Cities in Michigan with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Consultation Service Representative

Consultation Service Representative

University of Michigan

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

134th of 560 rated colleges and universities

Job description

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
The Consultation Service Client Service Representative's (CSR) primary responsibilities are to receive, accession, triage, deliver, and return outside case materials for the purpose of facilitating consultations referred from outside facilities and for patients transferring care to Michigan Medicine for continuation of care. The Consultation Service CSR team also provides specimen processing support for the Department of Pathology NCRC laboratory logistics center (NLNC) including receipt, processing, tracking, and transport of anatomic and clinical laboratory specimens and other duties as assigned.
Responsibilities*
  • Perform accurate and timely consultation case sample receipt and data entry into Department of Pathology Laboratory Information and tracking systems. Unpack, verify, and record contents and condition of received patient assets and associated paperwork. Label and triage patient assets for distribution to the designated service or file as appropriate.
  • Return slides, blocks, or other patient assets to the originating facility including data entry into Department of Pathology Laboratory Information and tracking systems with attention to detail to ensure accurate routing.
  • Assist in resolving accessioning issues including but not limited to requisition discrepancies and missing information. Record issues into MLabs Salesforce or other CRM platform(s) as applicable .
  • Work as part of a team to efficiently accomplish daily work in a production environment, adjusting rapidly to daily changes in workflow as necessary .
  • Perform receipt, transport, processing, tracking, and distribution or delivery of anatomic and clinical laboratory specimens.
  • Maintain quality control as required, including temperature checks on all storage refrigerators and freezers.

Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
  • High School diploma or equivalent combination of education and experience.
  • 2 to 5 years of relevant professional experience.
  • Demonstrated commitment to Service Excellence.
  • Demonstrated good work habits, dependability, punctuality, flexibility, and attendance.
  • Demonstrated ability to perform timely and accurate data entry.
  • Excellent problem-solving skills along with the ability to take action while exhibiting good judgment and realistic understanding of issues .
  • Ability to communicate with others in a friendly and helpful manner while building credibility and rapport with customers and co-workers.
  • Ability to lift up to 25 lbs, frequent standing and walking required.

Desired Qualifications*
  • Knowledge of medical terminology.
  • Experience and aptitude with a variety of computer software programs including but not limited to Microsoft Office products, MiChart, Soft, and email systems.
  • Previous experience in a laboratory environment working as a team to assist clients/customers/co-workers.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
This full time, 40 hour position is Monday - Friday, with occasional weekend and holiday rotation, hours vary with shift assignment.
Work Locations
Department of Pathology, MLabs, NCRC. This is an onsite position.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
278335
Working Title
Consultation Service Representative
Job Title
Customer Service Rep Inter
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Path MLabs Division
Posting Begin/End Date
7/06/2026 - 8/05/2026
Career Interest
Administration
Pathology/Laboratory Services

What University Of Michigan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Michigan logo

About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

Social media

FacebookTwitter

View All University of Michigan Jobs

Apply