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Client Service Professional Jobs in Santa Rosa, CA

kennedyjc

Pipeline Engineer

Santa Rosa, CA · Hybrid

$92K - $171K/yr

... client service. * Support pipeline design and analysis: Perform hydraulic and pipe design ... Professional Engineer license in California required or ability to obtain within six months of hire.

The Bay Club Company

Golf Professional

Novato, CA · On-site

Service Forward Ruthlessly Consistent Do the Right Thing Nothing in this restricts management ... Keep track of each client's sessions and fee payments * Enforce all golf department and club ...

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All JobsClient Service Professional JobsClient Service Professional Jobs in Santa Rosa, CA

Client Service Professional information

See Santa Rosa, CA salary details

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How much do client service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client service professional in Santa Rosa, CA is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Santa Rosa, CA?

The most popular types of Client Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Client Service Professional jobs?

Cities near Santa Rosa, CA with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,629 per year, or $18.6 per hour.

Project Manager - Luxury Custom Residential Construction

AlphaHire

Santa Rosa, CA • Hybrid

$120K - $170K/yr

Full-time

Re-posted 15 days ago

Job description

We are seeking an experienced Luxury Custom Residential Project Manager to oversee high-end custom home projects throughout the Santa Rosa area. This role will take ownership of complex residential projects from preconstruction through final completion, managing schedules, budgets, procurement, subcontractors, documentation, and client relationships.

The ideal candidate has a strong track record managing luxury custom residential construction and understands the craftsmanship, attention to detail, and client service required for high-value homes. Projects typically range from $5M to $25M and may span 16-30 months.

This position is ideal for a proactive, highly organized Project Manager who can maintain control of project financials and schedules while anticipating challenges and delivering an exceptional experience for homeowners and design teams.

Responsibilities
  • Manage luxury custom residential projects from preconstruction through final completion and closeout.
  • Develop and maintain detailed project schedules, budgets, contracts, procurement plans, and construction timelines.
  • Coordinate homeowners, architects, interior designers, consultants, subcontractors, vendors, and field teams throughout the project.
  • Review architectural drawings, specifications, contracts, and construction documents for scope, constructability, and coordination issues.
  • Manage RFIs, submittals, change orders, meeting minutes, project schedules, and other documentation.
  • Monitor budgets, costs, commitments, forecasts, and overall project financial performance.
  • Oversee procurement of materials, specialty products, custom finishes, fixtures, and long-lead items.
  • Conduct regular site visits to monitor progress, workmanship, quality, safety, and schedule performance.
  • Identify and resolve construction, design, scheduling, budget, and coordination issues proactively.
  • Support field leadership by ensuring superintendents and trade partners have the information, materials, and resources required to maintain progress.
  • Maintain clear and consistent communication with homeowners and project stakeholders.
  • Manage client expectations regarding schedules, budgets, selections, design changes, and project milestones.
  • Ensure construction meets contractual requirements, design intent, quality standards, and client expectations.
  • Oversee inspections, punch-list completion, documentation, and final project turnover.
  • Build strong working relationships with homeowners, architects, designers, subcontractors, vendors, and internal teams.

Requirements

  • Proven Project Management experience in luxury custom residential construction is required.
  • Strong knowledge of custom home construction methods, building systems, sequencing, and high-end finishes.
  • Demonstrated experience managing complex custom residential projects from preconstruction through completion.
  • Experience managing projects in the $5M-$25M range is strongly preferred.
  • Experience managing long-term custom home projects typically spanning 16-30 months.
  • Strong background in project budgeting, forecasting, scheduling, procurement, subcontractor management, and cost control.
  • Ability to read and interpret architectural drawings, specifications, contracts, schedules, and scopes of work.
  • Experience managing RFIs, submittals, change orders, contracts, and project documentation.
  • Proven ability to coordinate architects, interior designers, consultants, subcontractors, vendors, and field personnel.
  • Exceptional attention to detail and understanding of the quality and craftsmanship expected in luxury residential construction.
  • Strong leadership, communication, organization, negotiation, and problem-solving skills.
  • Professional, client-focused approach with the ability to build trusted relationships with homeowners and design professionals.
  • Stable employment history demonstrating successful long-term project management experience.
  • Ability to work primarily on project sites throughout the Santa Rosa area, with limited remote flexibility as responsibilities allow.
  • Local candidates or those able to reliably commute to Santa Rosa-area projects are strongly preferred.
  • Candidates with primarily commercial construction experience and limited luxury custom residential experience will not be considered.

Benefits

  • Competitive salary: $120,000-$170,000, based on experience.
  • Flexible hybrid structure combining office, field, and limited remote work.
  • Opportunity to lead high-value luxury custom homes from preconstruction through completion.
  • Diverse portfolio of complex custom residential projects.
  • Collaborative environment with experienced construction professionals.
  • Direct interaction with homeowners, architects, designers, and leading trade partners.
  • Long-term career growth and advancement opportunities.
  • Supportive culture focused on craftsmanship, quality, client service, and professional development.

Apply