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How much do client service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client service professional in Santa Rosa, CA is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Santa Rosa, CA?

The most popular types of Client Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Client Service Professional jobs?

Cities near Santa Rosa, CA with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,629 per year, or $18.6 per hour.

Client Service Manager

VCA Animal Hospitals

Rohnert Park, CA

$68K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

Client Services Manager - VCA Animal Care Center of Sonoma County
Rohnert Park, CA
VCA Animal Care Center of Sonoma County is looking for a Client Services Manager who can lead with energyandheart. You'll be the steady hand behind a busy hospital, building real relationships with clients and the team, keeping daily operations sharp, and creating a team culture people actually want to be part of. If you love a fast pace, connect with people easily, and take ownership seriously, this is your next move.
Location:6470 Redwood Dr, Rohnert Park, CA 94928
What You'll Do
  • Lead, coach, and develop client service and administrative Associates
  • Own scheduling, onboarding, performance reviews, and staff development
  • Step in on conflict resolution and client de-escalation; build a strong team culture
  • Keep client flow smooth and resolve non-medical concerns quickly
  • Manage office operations - supplies, phone systems, basic IT troubleshooting
  • Keep records accurate and ensure compliance with safety and hospital protocols
  • Oversee budgeting, purchasing, deposits, A/R, and billing
  • Partner with leadership on marketing and digital presence
What You Bring
  • High school diploma or equivalent
  • 3+ years supervisory experience in a client-facing role
  • 3+ years in finance or accounting
  • Veterinary industry experience a plus, Emergency/specialty veterinary even better
  • Comfortable lifting 40 lbs, sitting and being on your feet, and thriving in a fast pace
Schedule:Full-time; weekend availability required
Compensation:$68,000-$75,000 base, negotiable based on experience, education, and credentials

Benefits:VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.

  • Mental Health:Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided self-care, and meditation resources.

  • Full Healthcare:Comprehensive medical, dental, and vision insurance with HSA/FSA options, as well as fertility benefits.

  • Paid Time Off:Paid vacation,sick, parental, and bereavement leave.

  • Financial Support:100% employer-paid short-term and long-

  • Protection:Access to the Better Together Fund for crisis support in qualifying situations.

  • Perks:Rabies prophylaxis vaccine and titer testing.

  • Education:Continuing Education (CE) allowance for veterinarians and credentialed veterinary technicians, along with access to WOOF University, which includes RACE-approved courses.

  • Latest Tech & Innovation:Opportunities to work with the latest technology and programs that encourage innovation and creativity, such as VCA Next.

  • Sponsorships:Penn Foster and VTNE test prep sponsorships, as well as VTNE prep courses.

  • Discounts:Discounted Low-Stress Handling, Fear Free, and AAFP Cat-Friendly certifications, along withVETGirland VIN subscriptions.

  • Freebies:Free NAVTA membership and a free subscription to Plumb's.

  • Programs:Leadership development and mentorship programs.

  • Retirement:401(k) retirement savings plan with increasing employer contribution.

  • Full Coverage:100% employer-paid professional liability coverage and life insurance coverage equal to one year's salary.

  • Pet Care Perks:Generous pet care discounts and VIP programs.

  • Advisory Services:Student loan advisory services, tools, and resources.

  • Legal Resources:Access to legal resources for common legal services.

  • Transfer Opportunities:Nationwide hospital transfer opportunities.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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