Client Service Professional Jobs in Calgary, AB (NOW HIRING)

Why you'll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities. 
 

The impact you'll have:

As an Architect you will leverage your AWS expertise and work with our presales teams to meet with customers and create comprehensive cloud strategies that align with the organization's business objectives. Additionally, you will have the opportunity to lead implementation Projects as part of a team that includes DevOps Engineers and Project Management. You will have access to training and early access to cutting-edge technologies, allowing you to stay at the forefront of technology and learn from your peers. 

What you'll do:

• Collaborate with sales teams and clients to understand business requirements and design comprehensive technology solutions.
• Provide technical expertise and support during the sales process, including presentations, demonstrations, and proposal development.
• Assume technical leader role during design and implementation of technology solutions, ensuring projects are delivered on time, within scope, and within budget.
• Provide overviews of complex solutions, architectures, integrations and project updates to technical and non-technical stakeholders.
• Ensure cloud solutions adhere to security standards and compliance best practices
• Communicating proactively with project managers, project teams, and customers.
• Creating and updating project documentation as required by project leads.
• Mentoring junior engineers
• Engaging in internal initiatives to build the AWS practice by developing new solutions, learning new skills, and collaborating with the team.

What you'll bring to the table:

• 8 - 10 years of work experience leveraging AWS solutions and services
• Leadership in large Tech Consulting or Software Development projects
• In-depth knowledge of cloud services, microservices (Kubernetes) and enterprise integration, specifically related to AWS
• Design, implement and manage cloud infrastructure and services

• Bachelor's Degree or Diploma in a relevant field or equivalent industry experience

• Advanced Proficiency in Infrastructure as Code (IaC):
• Expertise in at least one of Terraform or CloudFormation.
• Advanced Proficiency in Scripting or Programming Languages:
• Expertise in at least one scripting or programming language such as Python, JavaScript, Bash, or Java.
• Advanced Knowledge of IT principles:
• In-depth knowledge of IT principles in at least one of: Networking, Security, Hardware or Software
• Expert level understanding of DevOps Culture, Methodologies and Tooling:
• At least 5 years of experience using and managing tools such as Ansible, Git, Jenkins, Kubernetes, Prometheus and Docker.
• Preferred Certifications:
• AWS: Solutions Architect - Professional
• AWS: Certified DevOps Engineer - Professional

You will also bring:

• Track record of successful enterprise level architecture implementations
• Demonstrated influence on organizational technical direction
• Development of cross functional relationships and collaboration
• Proven success with technical pre-sales
• Strong leadership and mentoring abilities
• Excellent problem solving and decision making skills
• Effective stakeholder management and communication
• Ability to travel up to 10% of the time
• 8+ years' work experience in a client-facing professional services role, or 10+ years of related industry experience

Compensation

A reasonable estimate of the current base pay range for this position is $120,800 to $151,000 annually + 14% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.  Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You'll Love Working Here:

• The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7582 
EoE/M/F/Vet/Disability