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Client Service Professional Jobs in Virginia (NOW HIRING)

Valley Wealth Group

Client Service Associate

Roanoke, VA · On-site

$70K - $85K/yr

... Client Service Associate role is one of the most critical in our Group. You will serve as a key ... This is a highly visible, relationship-facing role that requires professionalism, initiative, and a ...

TowneBank

Client Service Specialist

Newport News, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

Priority Staffing

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Client Service Representative

Norfolk, VA · On-site

$55K - $65K/yr

Client Service Representative Temp to Hire | Full Time $55k+ DOE Norfolk We are recruiting for a ... Answer and route phone calls professionally, take accurate messages, and schedule/manage ...

TowneBank

Client Service Specialist

Williamsburg, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

TowneBank

Client Service Specialist

Glen Allen, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

Towne Bank

Client Service Specialist

Williamsburg, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

Towne Bank

Client Service Specialist

Glen Allen, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

TowneBank

Client Service Specialist

Glen Allen, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their ... We hire motivated, self-directed professionals who desire to give back to their communities. About ...

Valley Wealth Group

Client Service Associate

Roanoke, VA · On-site

$70K - $85K/yr

... Client Service Associate role is one of the most critical in our Group. You will serve as a key ... This is a highly visible, relationship-facing role that requires professionalism, initiative, and a ...

SPS North America

Client Service Associate

Herndon, VA

$15 - $20.50/hr

The Client Services Associate will report to the Client Services Supervisor, Client Services ... Builds professional relationships with customers and other teams. * Maintains professionalism and ...

Banfield Pet Hospital

Client Service Coordinator

Herndon, VA · On-site

$17.70 - $22.62/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... Provide professional, efficient and exceptional service at all times. This includes encouraging ...

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Client Service Professional information

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How much do client service professional jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client service professional in Virginia is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Virginia?

The most popular types of Client Service jobs in Virginia are:

What cities in Virginia are hiring for Client Service Professional jobs?

Cities in Virginia with the most Client Service Professional job openings:

Client Service Professional jobs near you

Client Service Associate

Valley Wealth Group

Roanoke, VA • On-site

$70K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About Valley Wealth Group

Valley Wealth Group is an independent, community-rooted wealth management firm built on a founding belief: that clients deserve more from the relationship with their advisor. Founded in Roanoke, Virginia in 2015, we have grown fourfold in a decade, not by appealing to the masses, but by being intentional about who we serve and how we serve them.


We use the word "Group" deliberately. Teams compete; Groups collaborate. Our 16-person group motivates, encourages, and supports one another with one shared priority: the client comes first. We put the needs of the client ahead of the needs of the advisor. We put the needs of the advisor ahead of the profits of the company.


Our approach is holistic by design, integrating planning, investments, tax strategy, estate planning, and risk into one coordinated, client-centered strategy. We serve high-net-worth individuals, business owners, and families across the New River Valley, Smith Mountain Lake, and Rockbridge areas, and manage the investment programs for a local bank and credit union. Our goal is to become the premier, innovative, community-focused wealth management firm in our region.


Who We Are Looking For

We take the same deliberate approach to hiring that we take with clients – fit matters. The right candidate for this role isn't just technically qualified; they share our core values. We are looking for someone who:

  • Does the right thing, every time, even when no one is looking
  • Is driven, never settles, and pushes for excellence without becoming complacent
  • Is growth-oriented and willing to learn, improve, and contribute to something bigger
  • Has an ownership mindset and is dependable, disciplined, and accountable
  • Thinks ahead and embraces innovation to apply creative, forward-thinking solutions


The Opportunity

The Client Service Associate role is one of the most critical in our Group. You will serve as a key point of contact for our clients, directly supporting our advisory team while ensuring daily operations run smoothly and professionally. This is a highly visible, relationship-facing role that requires professionalism, initiative, and a genuine passion for people. This role carries meaningful responsibility from day one and a clear path for growth within Valley Wealth Group.


Primary Responsibilities

  • Manage client onboarding end-to-end as well as general client service
  • Serve as a key point of contact for existing clients including fielding inquiries, resolving service issues, and building strong relationships
  • Maintain CRM records, activity logs, and document files with accuracy and consistency
  • Support compliance and recordkeeping requirements
  • Coordinate with custodians, fund companies, and third-party providers on service requests
  • Prepare materials for client meetings, reviews, and firm reporting
  • Contribute to process improvement and help maintain the firm's client service model


Qualifications

Required:

  • Bachelor's degree in Finance, Business, or a related field
  • Exceptional interpersonal and communication skills, written and verbal
  • Strong organizational skills with the ability to manage multiple priorities independently and as part of a team

Preferred:

  • Experience as a Client Service Associate or in a comparable role within wealth management, financial planning, or a broker-dealer environment
  • Solid working knowledge of investment and financial planning operations and basic compliance requirements


Compensation & Benefits

Valley Wealth Group offers competitive compensation and benefits packages including:

  • Compensation – $70,000-$85,000 commensurate with experience
  • Insurance – Health, Dental, Vision, Life, Critical Illness, and Disability Insurance
  • 401(k) Plan with Safe Harbor match
  • Paid Time Off – 4 Weeks PTO and paid Holidays
  • A collaborative, growth-oriented team environment with opportunities to grow in the role


Contact

If you are interested in this position, please contact Jackie Smith:

jackie.smith@valleywealthgroup.com 540.302.3563


Apply