Client Service Executive Jobs in Nevada (NOW HIRING)

About Suffolk  

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk - America's Contractor - is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That's why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, clickhere. 

The Role

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We'll challenge and inspire you to be your very best. We'll embrace what makes you unique and lift you up as you take chances. Here, you'll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Project Executive provides overall leadership and direction on the construction project.  Typically, the Project Executive is responsible for negotiating the Owner contract, is the main contact for the Project Manager for issues concerning budget, billing and client satisfaction, and ensures the fiscal success of the project.

Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction Participate extensively in and the work acquisition process, working to define and develop project budgets and schedules that will achieve profitability objectives taking into account project-specific challenges Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project Work closely with clients, owners, architects, and subcontractors to develop relationships that exceeds the client satisfaction to Suffolk's demanding standards Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owner's expectations regarding budget, schedule, and quality, as well as Suffolk's profitability          objectives are met or exceeded

It is expected that the Project Executive is the "common thread" that owns the project from Pre-Construction through Closeout and beyond. This involves:

• • Oversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan
  • Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field
  • Mentor, train, and coach staff to perform to or exceed Suffolk standards
  • Represent Suffolk to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors

Project Acquisition:

• • Participate to understand unique owner needs, to represent Suffolk capabilities and help close potential client
  • Review projects for unique challenges that will impact budget/profitability objectives utilizing Litmus Test
  • Utilize industry contacts and relationships to generate appropriate project leads and follow through to acquisition as required
  • Participate in and contribute to the RFP response process including editing for project specific content, and interview preparation and participation as requested
  • Participate in Contract negotiation as requested

Project Start Up/Turnover/Pre-Construction:

• • Assign appropriate Project Staff (Includes Project Management and Field Ops Staff)
  • Review and approve the pre-mobilization activities
  • Ensure Turnover meeting occurs between Preconstruction and Operation teams
  • Be the pre-construction lead as requested, working closely with the pre-construction, and estimating teams to develop project specific budgets, schedules, and logistics plans

Project Operations:

• • Responsible for ensuring that Projects achieve budget, schedule, quality, and profitability objectives
  • Maintain a thorough understanding of the Suffolk/Owner Contract. Ensure project team understanding of same and that project achieves compliance with
  • Visit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible., and to the standard of quality expected

People:

• •  Monitor and evaluate Project Manager and Superintendent staff assignments
  •  Responsible for development of entire team
  •  Assist in sourcing and screening of candidates as requested; mentor, coach, and train them to perform and ensure effective matching of talent to project scope

Financial Performance:

• •  Cash Management
  •  Accounts Receivable
  •  Accurate Financial Forecasting
  •  P&L including full understanding of project contingencies, liabilities, and savings potential

Schedule Performance:

• • Assist the project staff in the development of the Baseline Schedule
  • Monitor schedule performance
  • Assist the project team in initiation of Lean Planning processes and workflow
  • Ensure Project Staff understands and is trained in Suffolk Standard Operating Procedures (SOPs) and monitor compliance

Safety:

• •  Champion jobsite safety effort, motivating the on-site team in the implementation of Suffolk Safety Program
  •  Ensure original project budget includes project appropriate funding

Meeting Management:

• • Attend all scheduled meetings necessary to monitor and manage project profitability
  • Chair and/or attend weekly project staff meetings

Client Relationships:

• • Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team
  • Become the Suffolk representative on the team

• Bachelor's degree with a minimum of 10-15 years of construction management experience for a large-scale general contractor or CM at Risk firm
• Self-perform experience a plus
• In-depth knowledge of intricate commercial construction practices required
• Experience leading multiple successful project teams including development of direct reports and maintaining relationships with external entities
• Each set of projects has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond general construction knowledge and experience
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk's total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.