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Client Service Delivery Manager Jobs in Toano, VA

Omnicom

AVP, Client Services

Williamsburg, VA · On-site

Account Management and Growth Job Subfunction: Account Management Associate Vice PresidentClient ... and deliver on employee value proposition. Support andleveragetalent programs and initiatives.

Omnicom

VP, Client Services

Williamsburg, VA · On-site

Account Management and Growth Job Subfunction: Account Management JOB SUMMARY The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

Account Management and Growth Job Subfunction: Account Management JOB SUMMARY: The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

Account Management and Growth Job Subfunction: Account Management JOB SUMMARY: The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

Account Management and Growth Job Subfunction: Account Management JOB SUMMARY The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive ...

PBMares LLP

Accounting Intern- Summer 2027

Newport News, VA · On-site

$14.50 - $18.50/hr

This role enhances the firm's client service delivery by producing accurate workpapers, learning to ... People Management and Relationships: * Collaborate effectively with team members by communicating ...

New

PBMares LLP

Accounting Intern- Summer 2027

Newport News, VA

$14.50 - $18.50/hr

This role enhances the firm's client service delivery by producing accurate workpapers, learning to ... People Management and Relationships: - Collaborate effectively with team members by communicating ...

H&R Block

Multi-Office Leader

Newport News, VA · On-site

... and Client Service Professionals, coaching teams to anticipate client needs, deliver expert ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

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Showing results 21-40

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Toano, VA

Client Service Delivery Manager information

See Toano, VA salary details

$26.1K

$84.5K

$144.5K

How much do client service delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client service delivery manager in Toano, VA is $84,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $115,200.00 per year, depending on experience, location, and employer.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What cities near Toano, VA are hiring for Client Service Delivery Manager jobs?

Cities near Toano, VA with the most Client Service Delivery Manager job openings:

Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in Toano, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $84,548 per year, or $40.6 per hour.

Delivery Partner (Newport News, VA)

Magnit Global

Newport News, VA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Ensure the day-to-day delivery of Magnit's products/services and maintain quality client service and site operations.

  • Maintain and update Standard Operating Procedures (SOPs) to ensure efficient operations and implement or improve processes as needed.

  • Facilitate requisition fulfillment, manage relationships with staffing vendors and hiring managers, and resolve issues related to workers, managers, and staffing agencies.

Magnit rating

7.1

Company rating: 7.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

192nd of 247 rated software companies

Job description

Who We Are
Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients' success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization's contingent workforce management, talent strategy and broader organization goals. At Magnit, you'll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
The Delivery Partner (DP) is responsible for the efficient delivery of Magnit's services to our clients. This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery.
Location
Newport News, VA - working onsite at the client location.
Onsite Shift Hours: 6:30am-3:00pm
What You Will Do
  • DP is responsible for the day-to-day delivery of Magnit's products/services
  • The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
  • Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
  • Maintain an updated SOP "Standard Operating Procedures" for day-to-day procedures so that operations functions efficiently
  • Implement new processes or enhance current processes to strengthen efficiencies

For Payroll desk:
  • Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete Beeline VMS records
  • Handle critical Employee Relations issues, requesting support and guidance as required
  • Resolve and follow-through, in a timely manner, all issues related to the worker
  • Escalate to the DM/PM any serious issues that may jeopardize Magnit's position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.

For Staffing desk:
  • Facilitate the fulfillment of temporary requisitions through Beeline (VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
  • Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
  • Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency

What You Will Need
  • Bachelor's degree or equivalent combination of education and relevant work experience
  • 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
  • Experience working with VMS platforms (e.g. Beeline) preferred
  • Experience with contingent workforce programs, staffing vendors, or payroll operations
  • Strong working knowledge of Microsoft Office Suite
  • Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)

Compensation
Salary range: $55,000-$65,000 USD annually
Salary rates are based on experience, skills, and geographical location
What Magnit will Offer You
At Magnit,you'll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!
Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!
If this role isn't for you
Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit
https://magnitglobal.com/us/en/company/careers.html
To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.
As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more.
https://magnitglobal.com/us/en/privacy-notice.html

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