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Client Service Delivery Manager Jobs in Tennessee

RIA Recruiting

Client Service Associate

Nashville, TN · On-site

$65K - $80K/yr

Client Service Associate Decker Wealth Management in Nashville, TN is seeking a full-time in-office ... In this client service role, you'll be essential to delivering outstanding experiences. You'll work ...

LBMC Technology Solutions

Client Services Admin

Brentwood, TN · On-site

$16 - $20.75/hr

Client Service/Administrative Assistant We are seeking a thoughtful, detail-oriented Client Service ... Collaborate with internal teams to resolve issues and improve service delivery * Continuously learn ...

Southwestern Companies

Client Service Associate

Nashville, TN · On-site

$14 - $19.25/hr

The Client Service Associate reports to the Client Service Manager and provides excellent customer service to internal and external clients while demonstrating the company values and supporting the ...

RIA Recruiting

Client Service Associate

Nashville, TN · On-site

$65K - $80K/yr

Decker Wealth Management in Nashville, TN is seeking a full-time in-office Client Service Associate ... In this client service role, you'll be essential to delivering outstanding experiences. You'll work ...

RIA Recruiting

Client Service Associate

Nashville, TN · On-site

$65K - $80K/yr

Decker Wealth Management in Nashville, TN is seeking a full-time in-office Client Service Associate ... In this client service role, you'll be essential to delivering outstanding experiences. You'll work ...

Lowe's

Market Delivery Manager - XDT

Loudon, TN

What You Will Do The Market Delivery Manager (MDM) is primarily responsible for ensuring Delivery Customer Satisfaction thru service and quality control standards, for customers in a specific market ...

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Showing results 21-40

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Tennessee

Client Service Delivery Manager information

See Tennessee salary details

$26.3K

$85.3K

$145.7K

How much do client service delivery manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client service delivery manager in Tennessee is $85,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $116,200.00 per year, depending on experience, location, and employer.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What are the most commonly searched types of Client Service Delivery jobs in Tennessee?

The most popular types of Client Service Delivery jobs in Tennessee are:

What cities in Tennessee are hiring for Client Service Delivery Manager jobs?

Cities in Tennessee with the most Client Service Delivery Manager job openings:

Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $85,261 per year, or $41 per hour.

Client Accounting Services (CAS) Senior Manager

NorthPoint Search Group

Nashville, TN • On-site

Full-time

Re-posted yesterday

Job description

Client Accounting Services (CAS) Senior Manager
Who:
A seasoned accounting leader with an active CPA and at least six years of CAS or similar managerial experience.
What:
Oversee and grow the CAS practice by leading service delivery, managing teams, improving processes, and supporting business development in a confidential firm.
When:
This role is available immediately for an experienced professional ready to take on strategic leadership responsibilities.
Where:
Nashville, TN
Why:
The firm seeks a forward-thinking leader to elevate client service, strengthen internal processes, and expand CAS offerings.
Office Environment:
A collaborative, growth-focused setting where leadership, innovation, and team development are strongly encouraged.
Salary:
Competitive compensation commensurate with experience, including salary and leadership-level benefits.
Job Description
We are seeking an experienced Client Accounting Services (CAS) Senior Manager to lead and expand our CAS practice. This leadership role oversees all aspects of client accounting services with a focus on exceptional delivery, strategic growth, and alignment with broader firm objectives.
Responsibilities:
- Lead the CAS practice to ensure timely, accurate, and high-quality service aligned with client needs and firm standards.
- Manage CAS engagements, including bookkeeping, reporting, and compliance.
- Review and sign off on compilation and preparation engagements.
- Oversee preparation of personal property tax, payroll, and sales tax filings.
- Evaluate client accounting systems and internal controls, recommend improvements, and support implementation.
- Continuously assess and enhance CAS processes for efficiency and scalability.
- Assist clients with hiring, training, and supervising internal accounting personnel.
- Maintain strong client relationships and support efforts to expand the client base.
- Develop new CAS business and cross-sell additional firm services.
- Partner with marketing leadership to shape and execute CAS growth strategies.
- Participate in firm management meetings and contribute to decision-making.
- Serve on the firm's Growth Committee, supporting innovation and expansion.
- Lead and develop the CAS team of three staff members, with additional hires planned.
Requirements:
- Active CPA license (required)
- At least six years of CAS or similar managerial experience, preferably in public accounting
- Proven success in business development and cross-selling services
- Strong leadership, organizational, and communication skills
- Solid understanding of GAAP and its practical application
- Advanced QuickBooks Online/Desktop experience; additional platforms a plus
- Tech-savvy, forward-thinking, and process-improvement oriented
If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
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About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

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