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Client Service Associate Jobs in Wilton, CT (NOW HIRING)

ConnectPay

Client Service Representative

Fairfield, CT

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves ... Associate's degree or equivalent. Additional Information ConnectPay offers a salary commensurate ...

ConnectPay

Client Service Representative

Fairfield, CT · On-site

$16.25 - $22.25/hr

This entry-level position services our client's payroll and data management needs, and resolves ... Associate's degree or equivalent. Qualifications Additional Information ConnectPay offers a salary ...

Franklintempleton

Client Service Specialist

Stamford, CT · Hybrid

$95K - $125K/yr

We are seeking a Client Service Specialist who will primarily focus on transaction request follow-up, the operational set-up of new SMA accounts, and account transition analysis. This individual may ...

Franklin Templeton

Client Service Specialist

Stamford, CT · On-site

$95K - $125K/yr

We are seeking a Client Service Specialist who will primarily focus on transaction request follow-up, the operational set-up of new SMA accounts, and account transition analysis. This individual may ...

Morgan Stanley

Portfolio Associate

Purchase, NY · On-site

CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: • Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships • Executing money movement ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Wilton, CT

Client Service Associate information

See Wilton, CT salary details

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$17

$28

How much do client service associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for client service associate in Wilton, CT is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Wilton, CT are hiring for Client Service Associate jobs? Cities near Wilton, CT with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Wilton, CT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,922 per year, or $17.8 per hour.
Client Service Representative

Client Service Representative

ConnectPay

Fairfield, CT

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Company Description

ConnectPay offers online payroll solutions and is committed to providing first-name-basis service and technology-first innovation. ConnectPay has steadily built a reputation as a flexible and responsive resource for all of its clients with a complete suite of solutions that make growing your business easier.

Today, thousands of small and mid-sized businesses use ConnectPay to process payroll, automate taxes, and integrate data. And every single one of them is able to leverage ConnectPay's services and resources while remaining connected to their own independent brokers and advisors. Our customers trust us to make their core business activities simpler, and we trust them to choose the best and brightest brokers for their unique needs.  Mutual trust is a beautiful thing.

With offices outside Boston, Detroit and in Fairfield, we are among the fastest growing private companies in Massachusetts, now is your chance to play a key role in the success and continued growth of our dynamic company.

To learn more visit www.connectpayusa.com

Job Description

Join our dynamic startup, recently named among the "Fast 50"- fastest growing private companies in Massachusetts by the Boston Business Journal. This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service Experience and/or Payroll experience preferred, but not required. Training is provided.

Key Responsibilities:

  • Review and process payroll across multiple states.
  • Maintain meticulous attention to detail, accurately complete tasks under deadline.
  • Update and maintain CRM system.
  • Initiate ongoing client enrollment, education and onboarding.
  • Effectively handle in-bound calls in a timely and friendly manner. 
  • Maintain confidentiality and acting with integrity while handling sensitive information.
  • Perform other duties as assigned.

Qualifications:

  • Ability to work with web-based applications.
  • Excellent organizational and time management skills.
  • Articulate communicator in a variety of settings. 
  • Extraordinary attitude with client service orientation.
  • Ability to prioritize information by analyzing critical issues and drawing accurate conclusions.
  • Act with professionalism and urgency.
  • Operate a 10-key with speed and accuracy.
  • Knowledge of bookkeeping or payroll functions helpful.
  • Payroll Certification (FPC or CPP) a plus.
  • Associate's degree or equivalent.
Additional Information

ConnectPay offers a salary commensurate with experience, a competitive benefits package to full-time employees, including life, health, dental and vision insurance, 401(k) retirement, and tuition reimbursement. EOE.

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