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Client Service Associate Jobs in Toronto, ON (NOW HIRING)

Kantar

Senior Associate, Client Service

Toronto, ON · Hybrid

We are looking for a Senior Associate, Client Service to join our Canada team and contribute to delivering exceptional client outcomes across Brand, Creative & Innovation and Customer Experience (CX ...

New

RH

Client Services Associate

Toronto, ON

Client Services Associates play an integral role in providing luxury service and assessing the ... Create a luxury service experience in every interaction * Exhibit broad understanding of the ...

CIBC

Client Service Representative

Thornhill, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC US

Client Service Representative

Thornhill, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

HollisWealth

Client Service Representative

Toronto, ON · Hybrid

Client Service Representative One year contract Build the future with us Are you passionate about customer service and eager to contribute to an organization whose purpose is to help clients feel ...

New

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Showing results 21-40

All JobsClient Service Associate JobsClient Service Associate Jobs in Toronto, ON

Client Service Associate information

See Toronto, ON salary details

$18.6K

$41.9K

$65.8K

How much do client service associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client service associate in Toronto, ON is $41,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,970.00 and $49,625.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Toronto, ON? The most popular types of Client Service jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Client Service Associate jobs? Cities near Toronto, ON with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,934 per year, or $20.2 per hour.

Scientific Client Services Associate

LabX Media Group

Toronto, ON • Remote

Full-time

Medical, Dental

Posted 23 days ago

Job description

Salary: $65,000 - $85,000

About LabX Media Group

LabX Media Group is a leading worldwide science publishing company that delivers meaningfulindustry content and integrated marketing solutions for the scientific community. LabX MediaGroups brands and product solutions deliver trusted, timely and deep information across printand digital products to empower our customers and advance their research.


We are looking for a Client Services Associate to join our team!


As part of the Creative Services department, the Client Services Associate will manage a portfolio of assigned client accounts and the associated content campaigns across multiple LabX Media Group brands. This role acts as a highly organized, autonomous operational leadmanaging timelines, tracking workflows, and maintaining cross-departmental coordination to ensure timely project execution across brands.


Key Responsibilities:

  • Act as the primary point of contact for assigned client accounts.
  • Lead onboarding outreach, manage the briefing process, run kick-off/status calls independently, and maintain clear "next steps" using a standardized communication chain that ensures smooth internal handoffs.
  • Oversee end-to-end project execution from client onboarding to campaign delivery for assigned content programs. This includes; tracking project timelines, dependencies, client approvals, and handoffs across the Content Studio, Design, Marketing, and Operations teams using our workflow management systems.
  • Actively monitor project deliverables against contractual agreements, including gracefully enforcing the standard client review limits and managing the agreed protocols for delayed feedback, scope creep or unresponsive accounts.
  • Collaborate seamlessly with Sales and Marketing to align delivery timelines with commercial goals, ensuring smooth internal handoffs and participating actively in planning sessions.


Qualifications:

  • A Bachelor's degree or higher in a scientific discipline (e.g., Biology, Chemistry, Biomedical Science, or a related field) is required to confidently interpret technical client requirements and collaborate with clients and our specialized content teams.
  • 23 years of demonstrated experience in client services, project coordination, or campaign delivery within science/medical communications, or a STEM media environment is an asset


Experience & Skills

  • Experience managing multiple project timelines, files, cross-departmental dependencies simultaneously without losing detail and separating "action-required" workflows from general awareness updates.
  • Confidence running client calls independently, managing professional feedback, and representing the company as a clear, single voice of coordination.
  • You quickly master LMG workflows and begin managing standard campaigns independently.
  • Campaigns move smoothly from Sales handover through production to marketing activation with zero tracking gaps.
  • Creative teams experience smooth handoffs and clear timelines, allowing writers to focus entirely on content creation.
  • Project scope is strictly managed, and delayed client feedback is escalated early before causing internal resource spikes.
  • Clients experience a friendly, structured, and professional onboarding journey.


Compensation:

  • The expected salary range for this position is $65,000$85,000 CAD per year, commensurate with
    experience. Benefits package includes health and dental coverage, paidvacation, and professional development support.


Application Procedure:

This position is remotely based and is open to all eligible candidates in Canada. Preference may be
given to candidates in the Eastern or Central time zone.


This job posting is for a current vacancy.


LabX Media Group is an enthusiastic equal opportunity employer that values diversity, equity, and
inclusion. We celebrate diverse perspectives and are committed to fostering a culture where
differences are valued and innovation thrives.


Reasonable accommodation is available for qualified individuals with disabilities, upon request
when contacted for an interview. We thank all candidates for applying. Only those candidates
selected for an interview will be contacted.


Please note: Our hiring process does not involve the use of artificial intelligence (AI) for candidate
screening or decision-making. All evaluations are conducted by our human resources team and
hiring managers.