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Client Service Associate Jobs in Toronto, ON (NOW HIRING)

People Corporation

Client Service Specialist

Burlington, ON · On-site

CA$50K - CA$80K/yr

We are hiring a Client Service Specialist to join our GroupQuest team. In this role, you'll play a key part in supporting brokers and clients by managing group benefits administration, resolving ...

CIBC US

Client Service Representative

Toronto, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Markham, ON · On-site

As a Senior Client Service Representative, whether it's taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the ...

CIBC US

Client Service Representative

Markham, ON · On-site

As a Senior Client Service Representative, whether it's taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the ...

CIBC

Client Service Representative

Brampton, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC US

Client Service Representative

Brampton, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Brampton, ON

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC US

Client Service Representative

Brampton, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

CIBC

Client Service Representative

Toronto, ON · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support ...

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Showing results 1-20

All JobsClient Service Associate JobsClient Service Associate Jobs in Toronto, ON

Client Service Associate information

See Toronto, ON salary details

$18.6K

$41.9K

$65.8K

How much do client service associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client service associate in Toronto, ON is $41,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,970.00 and $49,625.00 per year, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Toronto, ON? The most popular types of Client Service jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Client Service Associate jobs? Cities near Toronto, ON with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 56% Full Time, 41% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,934 per year, or $20.2 per hour.

Client Services Associate (Bilingual French)

Worksite Safety

Burlington, ON • On-site

Other

Medical, PTO

Posted 21 days ago

Job description

Salary: $52,000 to start

Were looking for an enthusiastic Client Services Associate who is
French/English bilingual, self-motivated and passionate about amazing customer service. If you love talking to people, solving problems and being surprisingly helpful, then this role is for you!


As an integral part of the customer-facing team, this role provides support and guidance to employers, employees and job seekers who have varied needs related to their health and safety training and the use of Worksite's online learning system. The Client Services Associate sees that clients and prospective clients have an amazing experience throughout their entire time with Worksite.


Based out of ourBurlington, Ontario head office, this full-time role is needed to support our existing team and will have a varied schedule ofweekdays, weekends, daytime and evening shifts.


As a Client Services Associate you can expect to:

  • Interact with people across Canada by phone, chat and email to resolve questions about Worksite Safety's product and service offerings
  • Handle a steady volume of backtoback calls with a professional, friendly and helpful tone
  • Document interactions clearly and accurately across multiple systems
  • Assist with technical support related to Worksites Learning Management System
  • Register customers in eLearning and instructor-led training
  • Provide basic occupational health and safety information and redirect customers to appropriate internal subject matter experts as required
  • Support Worksite's instructor team with in-class student requests
  • Follow up with existing clients to support them with any questions about their training purchases
  • Explore customer needs through conversation and build rapport
  • Identify areas to improve customer experience based on customer feedback and your own observations


About You


Youll be a perfect fit for this energetic team if:

  • You love talking to people, learning what they need, and helping them find a solution
  • You stay calm and steady under pressure and dont take customer tone personally
  • You enjoy working collaboratively and supporting your team
  • Youre comfortable with structured workflows, routine tasks and managing a consistent call queue
  • You think outside the box when it comes to solutions that are surprisingly helpful to ensure our clients are happy
  • You can navigate the internet and apps at lightning speed, but you are genuinely patient and understand that not everyone has the great technical skills that you have.


Youll need to bring:

  • Experience in a relationship-centric communications-based role such as customer service, call centre or technical support
  • Experience with a CRM and/or client support system (Zendesk preferred)
  • Reliable attendance and punctuality
  • Strong verbal and written communication skills
  • Proficiency with computer tech/IT an asset
  • Able to legally work in Canada


Bonus skills (nice to have):

  • Experience with messaging or chatbased support
  • Experience in hybrid call/chat workflows
  • Experience in education or student support environments
  • Experience in a callcentre environment

Why A Career At Worksite Safety Is For You


We are looking for a great person to join a great team and we offer a work environment that can see you develop your career with an established leader in the industry. Worksite also offers:

  • Competitive base salary
  • Fully company-paid health benefits package including $2000 in annual spending allowances
  • Three weeks paid vacation per year
  • Free parking
  • Ongoing development and learning
  • Exciting and collaborative work environment
  • Working on an awesome team with a great company culture!

If this role is the right fit for you, please submit your resume and cover letter. We thank all those that apply, however, only those selected for further consideration will be contacted.


In an effort to provide an authentic experience for our candidates, Worksite Safety does not use AI tools in the recruitment process. Similarly, we appreciate candidates who offer us only content that is a true reflection of their own work.


A Little More About Us


Worksite is one of Canadas leading providers of occupational health and safety services and was listed on Growth 500 as one of Canada's Fastest Growing Companies for three consecutive years by Canadian Business and Maclean's.


We help workers stay safe, and we help employers make it happen. We believe that work life should be enjoyable, and that creating a safe workplace should be enjoyable too. We do that through providing our clients with excellence in advice and service, as well as delivering high-quality online, instructor-led training, and safety products.


Worksite is committed to providing a diverse and inclusive workplace. We encourage applications from all qualified candidates, including those with disabilities, and will make all reasonable accommodations needed to ensure fairness in the recruitment, assessment and selection process.


For more, please check out:https://www.youtube.com/watch?v=4FpJSm9We4o


Our Values


Building Together- We work collaboratively because we know that everyone has great ideas and unique perspectives build a better result. We are stronger when we are all-in as one team.

Growing Through Experimentation- We relentlessly pursue our vision by improving and expanding what we do, experimenting with new ideas, and valuing tests over assumptions.

Being Surprisingly Helpful- We look for ways to surprise and delight by going above and beyond to help others, even when we don't stand to gain anything from it.

Enjoying our Work Life- Because our lives are better when we enjoy our work, we build genuine, positive, and supportive relationships with each other and inject a little fun wherever we can.