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Client Service Associate Jobs in Newton, MA (NOW HIRING)

Winston Flowers

Client Service Associate

Boston, MA

$15.75 - $21.75/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Winston Flowers

Client Service Associate

Boston, MA · On-site

$20 - $25/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Winston Flowers

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Winston Flowers

Client Service Associate

Boston, MA · On-site

$20 - $25/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Wilmington Trust

Wealth Client Service Associate

Boston, MA · On-site

$26.23 - $43.71/hr

Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...

UBS

Registered Client Service Associate

Boston, MA · On-site

Your role Key Responsibilities: • Educate clients on account services and capabilities • Input client information into the financial planning tools and Firm tools • Assist with the preparation ...

Morgan Stanley

PWM Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

Morgan Stanley

PWM Client Service Associate

Boston, MA · On-site

$40.87/hr

Registered Client Service Associates provide exceptional service to our clients and supportFinancial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teamson a daily basis.Through regular ...

Phaxis

FX Client Service Associate

Boston, MA · On-site

The role involves managing daily operations and providing client support for Currency Administration. A comprehensive understanding of team protocols is essential to fulfill client obligations ...

J.P. Morgan

Client Service - Associate I

Boston, MA · On-site

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

JP Morgan Chase

Client Service - Associate I

Boston, MA · On-site

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

JPMorgan Chase & Co

Client Service - Associate I

Boston, MA · On-site

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As an Associate I in Investment Middle Office Services - Client ...

Public Consulting Group

Client Service Associate 1

Boston, MA · On-site

$15.75 - $21.75/hr

... Client Success Associates and their functional area counterparts across operations and technology. Duties & Responsibilities * Provides excellent customer service to all clients, as measured by ...

TechLink+

Currency Admin Client Service Associate

Boston, MA · On-site

$19.25 - $25.75/hr

Currency Admin Client Service Associate Location (On-site, Remote, or Hybrid?): Boston, MA (hybrid) Contract Duration: Contract until 03/14/2027 The FX Currency Administration Client Service ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Newton, MA

Client Service Associate information

See Newton, MA salary details

$9

$18

$30

How much do client service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client service associate in Newton, MA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.11 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What cities near Newton, MA are hiring for Client Service Associate jobs?

Cities near Newton, MA with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Newton, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,102 per year, or $18.8 per hour.

Client Service Associate

Winston Flowers

Boston, MA

$15.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description

For over 75 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios-60,000 square feet in Boston and 12,000 square feet in New York City-and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients' precious moments as if they were our own.


This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will assist clients with gift product selection, questions and specific product requests via telephone. We look for candidates with a high level of energy, who are self-motivated and who will thrive in a fast-paced environment.


Job Responsibilities

  • Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customer's needs 
  • Effectively upholds the service standards of Winston Flowers by providing excellent service, assisting customers with product selection and troubleshooting client issues, while managing internal processes to ensure timely deliveries 
  • Responsible for follow-up inquiries to select clients to ensure 100% satisfaction
  • Identify future sales prospects from day to day calls and communicate to appropriate internal team(s) to maximize potential opportunities


Requirements

Candidate Attributes

  • Previous experience in hospitality and/or customer service is preferred; experience in a high call volume environment is helpful
  • Exemplary verbal communication and interpersonal skills 
  • Ability to efficiently and professionally meet client needs, while balancing the needs of the company 
  • Excellent grammar and spelling skills, combined with strong attention to detail 
  • Ability to work independently, listen attentively and respond effectively to concerns, combined with exceptional follow-through skills 
  • Enthusiasm the floral industry and a passion for great design 
  • Computer proficiency and ability to multi task between programs


Other

  • Schedule flexibility as business needs require, including Saturdays
  • Peak business periods will require extended work days and work weeks


Winston Flowers' benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.



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