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Client Service Associate Entry Level Jobs in Utah

Rho

Client Service Associate

Salt Lake City, UT · On-site

$58K - $70K/yr

Client Service Associate As a Client Service Associate on the Client Services team, you will support our clients (entrepreneurs and their finance teams) by providing effective, timely assistance over ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

Client Service Associate We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our advisors and ...

Diversify

Client Service Associate

Sandy, UT · On-site

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our advisors and their clients, delivering ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our advisors and their clients, delivering ...

Diversify

Client Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our advisors and their clients, delivering ...

Diversify

Client Service Associate

Sandy, UT · On-site

$45K - $50K/yr

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. In this role, you will be the primary point of contact for our advisors and their clients, delivering ...

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Client Service Associate Entry Level information

What is the difference between Client Service Associate Entry Level vs Customer Support Specialist?

AspectClient Service Associate Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsVarious industries including tech, retail, telecom
Employer & Industry UsageCommonly used in banking and finance sectorsWidespread across multiple customer-facing industries
Search & Comparison IntentOften compared for entry-level client-facing roles in financeCompared for customer support roles across industries

In summary, a Client Service Associate Entry Level typically works within financial institutions, focusing on client relationships and account management, while a Customer Support Specialist has a broader role across various industries, emphasizing troubleshooting and customer assistance. Both roles require strong communication skills but differ in industry focus and specific responsibilities.

What are popular job titles related to Client Service Associate Entry Level jobs in Utah? For Client Service Associate Entry Level jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Service Associate Entry Level jobs in Utah look for? The top searched job categories for Client Service Associate Entry Level jobs in Utah are:
What cities in Utah are hiring for Client Service Associate Entry Level jobs? Cities in Utah with the most Client Service Associate Entry Level job openings:
Client Service Associate Entry Level jobs near you

Client Service Associate

Rho

Salt Lake City, UT • On-site

$58K - $70K/yr

Other

Medical, PTO

Posted 29 days ago

Job description

Client Service Associate

As a Client Service Associate on the Client Services team, you will support our clients (entrepreneurs and their finance teams) by providing effective, timely assistance over live chat, phone, email, and text. You will handle inquiries ranging from basic technical issues, such as password resets, to complex service questions, such as guidance on ERP integrations or setting up an expense management policy on the platform. This role is based full-time in our Salt Lake City office and offers the opportunity to build strong customer service and finance operations skills at a growing company.

Responsibilities
  • Customer issue resolution: Address and resolve client issues via chat, phone, email, and text, applying good judgment and Rho's service standards in every interaction.
  • Service documentation: Document common client issues and resolutions to help build the team's knowledge base.
  • Feedback collection: Gather client feedback to help identify service improvements.
  • Team communication: Document and communicate ongoing issues to teammates and leadership for follow-up when needed.
  • Process adherence: Follow established protocols and procedures for client service delivery.
Qualifications
  • 2+ years of experience in customer service; financial services or startup experience preferred.
  • Strong communication skills, with the ability to explain complex concepts clearly to clients.
  • Self-motivated with good judgment and sound decision-making, particularly during shifts with lighter on-site coverage.
  • Basic understanding of finance concepts: banking, credit cards, and accounting principles.
  • Comfortable working in a fast-paced environment and adapting to changing priorities.
Schedule

This role is in-office at our Salt Lake City office in the Gateway (parking included), five days per week. Two shift schedules are available:

  • Tuesday–Saturday, 3:00 PM–12:00 AM MST
  • Sunday–Thursday, 3:00 PM–12:00 AM MST

Applicants can select their preferred shift, or indicate they are open to both, in the application.

Our people are our most valuable asset. The salary range for this role is $58,000 - $70,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.

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