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Client Service Assistant Jobs in Toronto, ON (NOW HIRING)

Client Services Specialist

Markham, ON · On-site

CA$60K - CA$65K/yr

Proven experience providing high-touch client service in a professional financial services ... We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect ...

As the primary service contact for Investment Counselors (IC), Financial Advisors and their Assistants, the Private Client Service Coordinator acts as a liaison with the Custodian (RBC IST/NBIN/CIIS ...

... service and assessing the needs of our clients. This is the ideal role for an innovator with a ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

... service and assessing the needs of our clients. This is the ideal role for an innovator with a ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

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Client Service Assistant information

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Infographic showing various Client Service Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Bilingual Client Service Coordinator

EPRA

Mississauga, ON • Hybrid

Full-time

PTO

Re-posted 2 days ago


Job description

Electronic Products Recycling Association (EPRA) is a recognized, industry-led, not-for-
profit organization that operates regulated recycling programs across Canada.
We provide environmental compliance programs for manufacturers, distributors, retailers and
other suppliers of electronics and represent the largest network of qualified processors and
drop-off locations in Canada. Our mandate is to ensure end-of-life electronics are collected,
recycled and handled in a safe, secure and environmentally-sound manner.


We currently have an opening for a Bilingual Client Service Coordinator based out of our
Mississauga head office located at 5750 Explorer Drive.


This is a six-month contract position that could become permanent for the right person.


Role Overview:
Reporting to the department supervisor, the Bilingual Client Services Coordinator is a key
member of our Steward Services team and is responsible for facilitating the jurisdictional
compliance requirements of our Stewards (clients) that addresses the electronic recycling needs
of consumers and businesses across Canada.


Key Responsibilities:
Understand the applicable Canadian (EPR/IPR) recycling regulations
Educate clients on regulations and steps required to maintain program compliance
Account management ensuring remittances are made
Outreach and follow-up on report documentation
Assist with invoicing questions and concerns
Audit control ensuring documents match and balance
Identify and resolve issues with service providers
Execute other ad hoc projects upon request


Ideal Candidate:
Experience in customer service or in administrative service, in a contact centre or similar
office environment
Strong knowledge of Microsoft Office
Highly organized, analytical and detail-oriented
Computer savvy, current on new technology and quick to learn new systems
Comfortable and effective dealing with our clients and the public over the phone
Excellent written and documentation skills
Self-motivated and disciplined to work without direct supervision
Team player, who functions well within a team environment
Able to multi-task in a fast paced and dynamic setting
Basic understanding of accounting principles/finance background is a strong asset
Experience in the fields of environmental compliance/stewardship and/or regulations and
permits are an asset
Fluency in French at a professional level is a MUST
Able to work all rotating day/evening shifts (7 am - 3 pm, 9 am - 5 pm, 11 am - 7 pm)
out of the Mississauga Head Office


Remuneration

  • Vacation time
  • Flexible, hybrid work arrangements
  • Reimbursement of travel expenses - if applicable
  • Professional development opportunities


You will be part of a small and positive team that works in the increasingly important recycling
industry to ensure environmental protection.


EPRA is committed to providing an inclusive, equitable and accessible environment. Our goal is to attract and retain highly talented employees from diverse backgrounds. We are committed to providing accommodation to applicants throughout the recruitment and hiring process. In addition, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. However, all final hiring decision are made by our recruitment team.


Website: http://www.epra.ca