Client Service Assistant Jobs in Quebec (NOW HIRING)

Job Title: Administrative Assistant

Role Type: Existing vacancy

Are you energized by supporting leaders and teams? Do you take pride in creating seamless experiences behind the scenes? Join Aon and play a key role in driving operational excellence, collaboration, and workplace success!

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Project & Operational Excellence

• Manage cross-functional projects and results, employing project management technology (e.g. Microsoft 365 Applications) to track progress, identify risks, and ensure timely execution
• Collaborate with Client Teams to complete ad hoc initiatives, define success metrics, and deliver outcomes that support strategic objectives.
• Apply practical knowledge of approved AI tools, automation, and digital workflows to streamline administrative processes, support email triage, improve document generation, and build process efficiencies while following responsible use and data security requirements.
• Maintain and organize digital assets using platforms such as SharePoint, OneNote, and cloud-based databases, ensuring accessibility and version control.

Administrative Expertise

• Coordinate complex calendar and email management, time recording, and research tasks, using Microsoft’s suite of efficiency tools, intelligent assistants, automation, and AI-enabled tools to optimize workflows.
• Coordinate logistics for on-site and virtual meetings, including budgeting, travel, venue arrangements, materials, and catering, with a focus on user experience and sustainability.
• Participate actively in leadership meetings, capturing action items and follow-ups using collaborative tools and services.
• Provide backup support to other Client Service Delivery Associates, ensuring continuity and resilience across the team.

Culture & Engagement

• Lead by example in maintaining a flexible, proactive, and effective approach to supporting others.
• Build and sustain a strong internal network, sharing standard methodologies and contributing to enterprise-wide initiatives.
• Attend and contribute to workshops, seminars, and town halls focused on administrative excellence, innovation, AI adoption, technology enablement, and organizational culture.
• Serve as a certified Brand Ambassador, ensuring all communications and materials reflect the organization’s identity and values.

How this opportunity is different

If you're an administrative professional who enjoys working with people, technology, and meaningful projects, this role offers the chance to create a real impact. At Aon, Administrative Assistants do much more than manage calendars. They partner with teams across Wealth Solutions, coordinate important client and financial meetings, support SharePoint and project initiatives, and act as trusted client-facing contacts.

We're looking for someone who adopts technology, is comfortable adapting to new tools and processes, and is eager to become a super-user of AI. If you enjoy learning, solving problems, and taking on new challenges, you'll find plenty of opportunities to grow your career in the direction that interests you most.

Skills and experience that will lead to success

• Three (3) + years experience in a similar role;
• French / English bilingualism is required due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.
• Proficiency in MS Office software (Word, Excel and PowerPoint);
• Punctuality and reliability;
• Organizational skills, initiative, resourcefulness and attention to detail;
• Flexibility and team spirit;
• Demonstrated organizational skills;
• Ability to work independently with a variety of people.
• High school diploma or relevant experience; associate or bachelor’s degree a plus

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

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2584447Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME