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Client Resource Coordinator Jobs (NOW HIRING)

Johnson Controls

Client Resource Coordinator

Miramar, FL · On-site

$23 - $31/hr

Coordinates labor scheduling to align technician to the appropriate customer and service need. * Communicates the action plan and services to be provided directly to the customer. Ensures work has ...

Johnson Controls

Client Resource Coordinator

Miramar, FL · On-site

$23 - $31/hr

Coordinates labor scheduling to align technician to the appropriate customer and service need. * Communicates the action plan and services to be provided directly to the customer. Ensures work has ...

Johnson Controls

Client Resource Coordinator

Omaha, NE · On-site

$28.70 - $39.47/hr

Coordinates labor scheduling to align technicians to the appropriate customer and service needs. * Communicates the action plan and services to be provided directly to the customer. * Ensures work ...

Johnson Controls

Client Resource Coordinator

Omaha, NE · On-site

$28.70 - $39.47/hr

Coordinates labor scheduling to align technicians to the appropriate customerand service needs. * Communicates the action plan and services to beprovideddirectlyto the customer. * Ensures work has ...

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Client Resource Coordinator information

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$34.5K

$57.4K

$92K

How much do client resource coordinator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client resource coordinator in the United States is $57,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Client Resource Coordinator jobs?

Cities with the most Client Resource Coordinator job openings:

What states have the most Client Resource Coordinator jobs?

States with the most job openings for Client Resource Coordinator jobs include:

What are popular job titles related to Client Resource Coordinator jobs?

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Infographic showing various Client Resource Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $57,365 per year, or $27.6 per hour.

Client Resource Coordinator

Milwaukee, WI • On-site

Johnson Controls
Machinery Manufacturing • 10K+ employees
Learn more about Johnson Controlsexternal

$23.07 - $31.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Key responsibilities

  • Coordinates customer service requests from initiation to service completion, including matching technicians to customer needs and communicating service plans.

  • Ensures work is performed to customer expectations, follows up as needed, and resolves or escalates customer inquiries and issues.

  • Coordinates labor scheduling, maintains communication with technicians, and supports administrative tasks such as billing, creating quotations, and managing warranty claims.

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.
What we offer:
  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Referral Bonuses
  • Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do
Under general supervision, coordinates customer service requests, from initiation to service completion, and maximizes technical resource productivity and profitability by efficiently coordinating technician schedules and needs.
Partners effectively with the district management to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.
How you will do it
  • Receives customer requests for unscheduled or scheduled service. Determines customer needs and matches appropriate Technician or Team Lead to the need.
  • Communicates the action plan and services to be provided directly to the customer.
  • Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.
  • Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
  • Upon completion, reconciles all service requests daily by billing service requests or answering inquiries from the billing team.
  • Coordinates labor scheduling to align technician to the appropriate customer and service need.
  • Maintains consistent communication with assigned Technicians.
  • Follows up on activities to ensure completion in an established timeframe.
  • Assists with creation of L&M quotations and service calls.
  • Cuts purchase orders for necessary material or subcontractor assistance.
  • Develops and maintains viable long-term relationships with customers and subcontractors.
  • Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e., past due inspections, billable service work, scheduling obstacles) and customer satisfaction issues.
  • Researches and follows up on questions identified during monthly business review.
  • Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date.
  • Business review support
  • Billing support
  • Customer retention support
  • Facilitates administration of warranty claims.
  • Answer incoming customer calls and resolve issues and/or takes notes to pass to appropriate department.
  • Other duties and administrative activities as assigned.

What we look for
Required
  • Associates degree preferred, high school diploma or equivalent required
  • Preferred minimum of 2-4 years of service industry experience managing service operations and/or service scheduling.
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
  • Must have strong interpersonal skills to effectively communicate with both internal and external clients.
  • Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
  • Able to prioritize work activities based upon financial impact to desired business goals.
  • Experience and/or basic project accounting or costing principals is desired.
  • Able to influence diverse teams to accomplish tasks/goals.

Preferred
  • NxGen

HIRING HOURLY RANGE: $23.07 - 31.73 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
#LI - AD2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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