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Client Resolution Specialist Jobs in Georgia (NOW HIRING)

Robert Half

Client Relations Specialist

Thomson, GA · On-site

$19.95 - $23.10/hr

We are looking for a Client Relations Specialist to support customer interactions and strengthen ... Manage inbound and outbound customer communication, including issue resolution, account support ...

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Client Service Specialist (CSS) The Client Service Specialist (CSS) directly supports healthcare ... Independently manage daily casework, ensuring timely resolution and continuous progress on ...

Columbia Safety & Supply

Client Services Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Client Services Specialist Our Client Services Specialists are not a call center, these teammates ... Autonomous decision-making and problem resolution skills * The desire to be part of a team and to ...

ssi

Client Administrator

Brunswick, GA

Issue Resolution: * Support Client Support Specialists with issue investigation and resolution * Perform deeper analysis on recurring or complex issues * Coordinate with Client Manager for ...

Alston

Sr. Client Accounts Specialist

Atlanta, GA · Remote

... Accounts Specialist. Reporting to the Sr. Manager of Client Accounts, this role supports a ... drives timely resolution while protecting the Firm's client relationships. * Drives complex ...

ProCare Rx

Client Support Specialist

Gainesville, GA · On-site

$16.75 - $22.50/hr

Summary The Client Support Specialist will provide support with plan benefit changes and account ... as problem resolution, system implementations, project completion and/or to address ongoing ...

ProCare Rx

Client Support Specialist

Gainesville, GA · On-site

$16.75 - $22.50/hr

Summary The Client Support Specialist will provide support with plan benefit changes and account ... as problem resolution, system implementations, project completion and/or to address ongoing ...

ProCare Rx

Client Support Specialist

Gainesville, GA · On-site

$16.75 - $22.50/hr

Summary The Client Support Specialist will provide support with plan benefit changes and account ... as problem resolution, system implementations, project completion and/or to address ongoing ...

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Position Overview The Client Service Specialist (CSS) directly supports healthcare payers, leading ... Independently manage daily casework, ensuring timely resolution and continuous progress on ...

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Showing results 21-40

All JobsClient Resolution Specialist JobsClient Resolution Specialist Jobs in Georgia

Client Resolution Specialist information

See Georgia salary details

$11

$20

$30

How much do client resolution specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client resolution specialist in Georgia is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Client Resolution Specialist vs Customer Service Representative?

AspectClient Resolution SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in conflict resolutionHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, client support teams, financial or service industriesRetail, call centers, online support, various industries
Employer & Industry UsageFinancial services, healthcare, tech companiesRetail, telecom, hospitality, e-commerce
Common Search & Comparison IntentUnderstanding specialized client issue resolution rolesGeneral customer support and service roles

The main difference is that a Client Resolution Specialist focuses on resolving complex client issues, often requiring specialized knowledge and problem-solving skills, while a Customer Service Representative handles general customer inquiries and support. Both roles are vital in customer-facing industries but differ in scope and complexity.

What does a client resolution specialist do?

A Client Resolution Specialist is responsible for addressing and resolving customer complaints, issues, or concerns in a timely and professional manner. They act as a liaison between the client and the company, ensuring that clients’ needs are met and that any problems are handled efficiently. Their duties often include investigating issues, communicating solutions, and following up to ensure customer satisfaction. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

What is a client resolution specialist?

A client resolution specialist is a professional who handles customer complaints, resolves issues, and ensures client satisfaction. They often use communication skills, problem-solving, and customer service tools to address concerns and improve client relationships.

What skills and qualifications are needed to thrive as a client resolution specialist?

To thrive as a Client Resolution Specialist, you need strong problem-solving skills, customer service experience, and preferably a background in business or communications. Familiarity with CRM software, ticketing systems, and sometimes certifications in conflict resolution or customer support are often expected. Outstanding interpersonal skills, patience, and effective communication help you stand out in resolving client concerns and fostering positive relationships. These abilities are crucial for efficiently addressing client issues, maintaining satisfaction, and supporting business retention.

What are common challenges client resolution specialists face when handling escalated client issues, and how are these typically addressed?

Client Resolution Specialists often encounter situations where clients are frustrated or dissatisfied due to unresolved issues. Managing these interactions requires patience, clear communication, and strong problem-solving skills. A common challenge is balancing the need to adhere to company policies while finding solutions that meet client expectations. These specialists typically collaborate closely with other departments, such as technical support and account management, to investigate and resolve concerns efficiently. Ongoing training and access to escalation protocols help ensure they can navigate complex scenarios and maintain client satisfaction.
What are popular job titles related to Client Resolution Specialist jobs in Georgia? For Client Resolution Specialist jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Resolution Specialist jobs in Georgia look for? The top searched job categories for Client Resolution Specialist jobs in Georgia are:
Client Resolution Specialist jobs near you
Infographic showing various Client Resolution Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, 1% Temporary, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $43,208 per year, or $20.8 per hour.

Client Services Specialist

GME Supply Family of Brands

Atlanta, GA • On-site

$16.25 - $21.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Client Services Specialist
Department: Client Services
Employment Type: Full Time
Location: Atlanta, Georgia - DC
Description
Our Client Services Specialists are not a call center, these teammates are highly trained and are the first point of contact for our global clientele. This is not the typical Client Services role, when you join our team, you receive ongoing and in-depth training in order to be a high-impact resource for our clients.
This dedication to continued learning contributes to the client experience as well as the company's overall goals and culture.
Requirements for success as part of our elite Client Services team:
  • React swiftly and competently to inbound sales opportunities and actively address client needs
  • Manage online orders and provide every customer with accurate and exceptional service, closing out their experience with prompt follow-up
  • Obtain Gear Expert® level knowledge of product lines and internal procedures
  • Participate in ongoing procedural and product training sessions to ensure effective and efficient customer service
  • Provide customer feedback to internal parties, continually improving our approach to excellence
Ideal candidate qualities include:
  • The desire to work with people continuously and to be a problem solver
  • Fluency with technology
  • Excellent personal, as well as written and oral communication skills
  • Strong organizational skills
  • Autonomous decision-making and problem resolution skills
  • The desire to be part of a team and to be a high performer
Why it's great to build your career with us!
We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:
  • Health, Vision & Dental Insurance with company contributions
    • Company HSA Contributions
    • Add On Insurance Options: Accident, Short Term Disability, etc.
  • Free Employee Assistance Program: 24/7 access
  • Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
  • Volunteer Paid Time Off: Give back to our community & get paid!
  • 401k Matching Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.
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