ZipRecruiter

Log In

1

Client Relationship Manager Jobs in Connecticut (NOW HIRING)

Ion Bank

Relationship Manager

Meriden, CT

$66K - $96K/yr

As a Relationship Manager, you are responsible for: Provide leadership and management to branch staff, ensuring operational efficiency, excellence in customer service, and the ongoing implementation ...

Ion Bank

Relationship Manager

Meriden, CT · On-site

$31.85 - $46.19/hr

As a Relationship Manager, you are responsible for: Provide leadership and management to branch staff, ensuring operational efficiency, excellence in customer service, and the ongoing implementation ...

The Network 101

Junior Relationship Manager

Newtown, CT · Hybrid

We are looking for a Client Facing Jr. Relationship Manager at our smaller office in Newtown, CT. This is a newly created position Salary + bonus $60-85k, +15% commission. This position offers direct ...

The Network 101

Junior Relationship Manager

Newtown, CT · On-site

$60K - $85K/yr

We are looking for a Client Facing Jr. Relationship Manager at our smaller office in Newtown, CT. This is a newly created position Salary + bonus $60-85k, +15% commission. This position offers direct ...

The Network 101

Junior Relationship Manager

Newtown, CT · On-site

$60K - $85K/yr

We are looking for a Client Facing Jr. Relationship Manager at our smaller office in Newtown, CT. This is a newly created position Salary + bonus $60-85k, +15% commission. This position offers direct ...

previous pagenext page

Showing results 21-40

All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Connecticut

Client Relationship Manager information

See Connecticut salary details

$27.6K

$54.6K

$93.2K

How much do client relationship manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client relationship manager in Connecticut is $54,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $61,800.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
More about Client Relationship Manager jobs

What are the most commonly searched types of Client Relationship jobs in Connecticut?

The most popular types of Client Relationship jobs in Connecticut are:

What are popular job titles related to Client Relationship Manager jobs in Connecticut?

For Client Relationship Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Client Relationship Manager jobs in Connecticut look for?

The top searched job categories for Client Relationship Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Client Relationship Manager jobs?

Cities in Connecticut with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Temp to Perm Customer Relationship Manager

Stratford, CT • On-site

Encon Heating & AC
Construction • 201 - 500 employees
Learn more about Encon Heating & ACexternal

$28 - $30/hr

Full-time, Temporary

Posted 22 days ago

Job description

Description:

This is a temporary to possibly permanent position.


The Customer Relationship Manager is a main point of contact for clients (both residential and commercial) and ENCON. The core priority of our Customer Relationship Manager is to provide peace of mind to our clients by providing a seamless experience at every touch point. The Client Relationship Manager will be the clients point person for all service, sales, and maintenance related needs.



Responsibilities

  • Front lines for your client’s service support, answering calls or returning calls and voicemails same day if possible or the latest one business day. Service calls within the hour of receipt.
  • Be the first impression specialist to new clients that are on boarded to show the ENCON experience.
  • Proactively communicate by providing timely updates to keep your clients informed.
  • Ensure follow-up is scheduled and estimates sent within the same day or following business day.
  • Schedule seasonal maintenance for the upcoming year to ensure that your clients do not fall behind on their annual service visits
  • Review your client’s maintenance renewals to determine if an adjustment is required for the next year, and if the maintenance is efficient and profitable.
  • Determine if your client requires a fast quote, inside salesperson or special projects team to assist in recommendations.
  • Review billing sheets to ensure accurate and fair billing
  • Monitor and escalate excessive service issues and visits, raising the flag to involve our technical advisors to assist in solving any ongoing issue.
  • Provide peace of mind by looking at your client’s history holistically and providing long terms solutions for your clients when problems arise.
  • Resolve any customer issues promptly and professionally.
  • Work with the primary technician and dispatcher to ensure efficient and effective scheduling, confirming appointments, advising if late and maintaining informed quality service.
  • Being the connection between the install sales team and your client by scheduling our outside sales team for replacement opportunities.
  • Addressing and collecting your clients outstanding A/R, addressing any disputed invoices, and being empowered to make the decision to provide adjustments when necessary.
  • Working as the contact between the internal service group and your client, to ensure you are their only point of contact. This will include (but not limited to…)
  • Receiving follow up recommendations and sending to your client.
  • Working with the admins on any credits, re-bills, or billing issues that might arise.
  • Working with the dispatchers on appointments, technicians running late or anything that might cause a negative experience for your client.
  • Utilize best practices and think out of the box to be a problem solver.
  • Daily check ins with dispatchers and purchasers to ensure technicians and your clients are both set up for success.
  • Monitor and assess the activities of our competitors to proactively satisfy and retain your clients.
  • Identifying opportunity to personally recognize clients, and build a client relationship where you can go the extra mile to make the ENCON experience memorable outside of the just servicing their HVAC units.
  • Provide excellent client experience and maintain a positive reputation for ENCON
Requirements:
  • Minimum of 1 year work experience in the trade service industry (preferably HVAC)
  • Dedication to high-quality customer service
  • Friendly demeanor and positive can-do attitude
  • Ability to build, foster, and maintain positive professional relationships
  • Excellent interpersonal communication skills
  • Problem-solving and conflict resolution capabilities
  • Knowledge of relationship management best practices
  • Excellent computer, verbal, written, and presentation skills
  • Motivated self-starter with effective time management skills
  • Strong work ethic, goal oriented with a drive to succeed
  • Ability to multitask and prioritize based on urgency of request.
  • Must be able to be reactive to meet clients’ needs on a regular basis
  • Be open to feedback and collaboration
  • The ability to understand exactly what someone needs and act on it — professionally and efficiently
  • Proficient in Microsoft suite (including but not limited to Word, Teams, Outlook, Excel and PowerPoint)


Eligibility Requirements

  • Must be willing to work from office in Stratford, CT
  • Employment/education will be verified.
  • Applicants must be currently authorized to work in the United States on a full-time basis
  • Most daily schedules are set but overtime may be required in order to meet your clients needs
  • Encon is a drug free workplace and requires post-offer pre-employment drug testing.


Compensation: $28-$30/hr.


Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


Encon is Fully licensed Lic.#395593 / MEC # 1093


#EN