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Client Relationship Associate Jobs in Wisconsin (NOW HIRING)

Lake Ridge Bank

Client Support Manager

Waunakee, WI

Client Relationship Development and Management * Lead the strategy and execution of client ... Associate's degree in business, Finance, or related field or equivalent experience. * 5+ years of ...

Lake Ridge Bank

Client Support Manager

Waunakee, WI · On-site

Client Relationship Development and Management * Lead the strategy and execution of client ... Associate's degree in business, Finance, or related field or equivalent experience. * 5+ years of ...

Baird

Client Specialist

Milwaukee, WI · On-site

Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage ... Team of associates passionate about achieving great results for clients and give back to the ...

NFP Corp

Associate, Client Service

Madison, WI

$50K - $58K/yr

The Client Service Associate supports advisor teams and clients through account operations ... Develop proficiency in the systems used by the company, such as CRM, custodian websites, and other ...

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All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Wisconsin

Client Relationship Associate information

See Wisconsin salary details

$25.2K

$47.5K

$67.6K

How much do client relationship associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client relationship associate in Wisconsin is $47,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a Client Relationship Associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relations associate do?

A client relations associate manages communication and builds relationships with clients to ensure satisfaction and retention. They handle inquiries, resolve issues, and support account management using tools like CRM software, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

Is a CSA job stressful?

A Client Relationship Associate (CSA) role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or high-demand situations.

What does a customer relations associate do?

A client relationship associate manages interactions with clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and communicate company services, often using CRM tools and maintaining professional communication skills. Their role supports customer retention and business growth.

How much does a client relationship associate make at Bank of America?

A Client Relationship Associate at Bank of America typically earns an average salary ranging from $40,000 to $55,000 annually, depending on experience and location. Compensation may also include bonuses and benefits, and the role often requires strong communication and customer service skills.

What does a Client Relationship Associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What are the most commonly searched types of Client Relationship jobs in Wisconsin? The most popular types of Client Relationship jobs in Wisconsin are:
What are popular job titles related to Client Relationship Associate jobs in Wisconsin? For Client Relationship Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Client Relationship Associate jobs in Wisconsin look for? The top searched job categories for Client Relationship Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Client Relationship Associate jobs? Cities in Wisconsin with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,529 per year, or $22.9 per hour.

Client Experience Associate

Renier Hoptopp Law Offices, LLC

De Pere, WI

$70K/yr

Full-time

Posted 18 days ago

Job description

Client Experience Associate

Renier Hotopp Law Offices, LLC

On-site | Monday–Friday, 8:30 AM – 5:00 PM CST

Full-Time | Compensation: Based on Experience

Build and Lead Client Experience in a Growing Family Law Firm

Renier Hotopp Law Offices is seeking a Senior Client Experience Associate to take ownership of the client journey and help strengthen our systems, communication, and collections processes.

This is not an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.

If you have experience in client success, account management, collections, or legal client services and you’re comfortable having direct conversations about expectations and payments, this role is for you.

About the Firm:

Renier Hotopp Law Offices is a boutique Wisconsin family law firm with offices in Burlington and De Pere. We focus exclusively on divorce, custody, and family law matters, providing compassionate guidance and results-driven representation.

Who You Are:

  • Confident and comfortable having direct conversations with clients
  • Able to stay composed when dealing with frustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-minded—you understand how client experience impacts revenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:

  • High-impact role with growth potential
  • Collaborative and supportive team environment
  • Opportunity to help build and improve a critical function within the firm


What Success Looks Like:

  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increased positive reviews and client satisfaction scores
  • Improved collections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team


Compensation:

$55,000 - $70,000/year

Compensation:

$55,000 - $70,000 yearly


Responsibilities:
  • Manage the client experience from intake through active case stages
  • Serve as the primary point of contact for client communication and support
  • Proactively follow up with clients to ensure clarity, satisfaction, and engagement
  • Handle billing questions, collections, and payment follow-ups with confidence
  • De-escalate difficult situations and manage emotionally charged client interactions
  • Collaborate with attorneys and staff to ensure timely communication and case updates
  • Track all client activity and tasks in Clio Manage (CRM/case management system)
  • Improve processes related to client satisfaction, retention, and collections
  • Manage Google reviews and client feedback initiatives

Qualifications:

Required:

  • 3+ years of experience in client success, customer success, account management, or client services
  • Experience handling billing, collections, or payment conversations
  • Ability to manage difficult or emotional client interactions professionally
  • Strong communication skills (empathetic, clear, and confident)
  • Highly organized with strong attention to detail
  • Experience using CRM systems or case management software

Preferred:

  • Experience in a law firm or legal environment (family law preferred)
  • Familiarity with Clio Manage
  • Experience improving workflows, processes, or client experience systems
  • Background in professional services (legal, healthcare, financial services)

About Company

Renier Hotopp Law Offices, LLC is a Wisconsin family law firm dedicated exclusively to helping individuals and families navigate some of life’s most difficult transitions. With offices in De Pere and Burlington, our team represents clients throughout eastern Wisconsin in all types of Family Law matters.

We understand that family law cases are deeply personal moments that shape clients’ futures. Our attorneys combine strategic advocacy with genuine compassion, guiding clients through complex legal issues while remaining focused on protecting their families, finances, and long-term stability.

Our firm is built on a collaborative team model that allows the team to work closely together to deliver responsive service and strong results. At Renier Hotopp Law, we are committed to clear communication, thoughtful strategy, and powerful representation both inside and outside the courtroom.