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Client Relations Jobs in Pittsburgh, PA (NOW HIRING)

Louis W. Emmi ESQ

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Legal Secretary

Pittsburgh, PA · On-site

$20/hr

Legal Secretary Duties: 1. Compiling legal pleadings 2. Computer proficient Microsoft Office 3. Client relations 4. Organizational skills Company Description private law practice

Havas Group

Public Relations Assistant

Pittsburgh, PA · On-site

$20/hr

The PR Assistant program is designed for those new to PR. PR Assistants support account teams on various client projects while also building relationships with media and influencers to ensure brand ...

Havas Edge

Public Relations Assistant

Pittsburgh, PA · On-site

$20/hr

The PR Assistant program is designed for those new to PR. PR Assistants support account teams on various client projects while also building relationships with media and influencers to ensure brand ...

F.N.B. Corporation

Relationship Associate 1

Pittsburgh, PA · On-site

$38K - $48K/yr

At the Financial Advisor's discretion and direction, may enter client orders on broker dealer and clearing firm systems. Assists Financial Advisor(s) with coordination of business plan elements.

Fnbcorp

Relationship Associate 1

Pittsburgh, PA · On-site

$38K - $48K/yr

At the Financial Advisor's discretion and direction, may enter client orders on broker dealer and clearing firm systems. Assists Financial Advisor(s) with coordination of business plan elements.

New

Metz Culinary Management

General Manager

Beaver, PA · On-site

Background must include Cafe Operations, Retail, Patient Dining, Coffee Shop Operations, Client Relations, and Staff Management. MUST be comfortable with technology to include digital ordering and ...

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All JobsClient Relations JobsClient Relations Jobs in Pittsburgh, PA

Client Relations information

See Pittsburgh, PA salary details

$24.3K

$45.7K

$65K

How much do client relations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations in Pittsburgh, PA is $45,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $48,500.00 per year, depending on experience, location, and employer.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is customer relations a stressful job?

Customer relations roles can be stressful due to frequent interactions with dissatisfied clients and the need to resolve issues promptly. Success in this job often requires strong communication skills, patience, and the ability to handle high-pressure situations, especially during busy periods or when managing difficult customers.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What are the most commonly searched types of Client Relations jobs in Pittsburgh, PA?

The most popular types of Client Relations jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Client Relations jobs?

Cities near Pittsburgh, PA with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $45,715 per year, or $22 per hour.

Client Relations Specialist

Urban Redevelopment Authority of Pittsburgh

Pittsburgh, PA • On-site

$50K/yr

Full-time

Re-posted 4 days ago

Job description

This Client Relations Specialist serves as the primary administrative support professional within the Housing Department at the Urban Redevelopment Authority of Pittsburgh (URA). The Housing Department provides a portfolio of housing programs to both developers and consumers in the City of Pittsburgh while also partnering with a non-profit URA affiliate that specializes in single-family for sale housing development.
The Client Relations Specialist is responsible for providing a responsive, compassionate, and accessible front door for clients seeking to access the programs and services of the Housing Department. The primary responsibilities include providing administrative support for the housing programs, coordinating a central intake process for departmental communications, and maintaining client records and files. The Client Relations Specialist will also provide administrative support to the department leadership and staff.
Job title: Client Relations Specialist
Department: Housing Department
Divisional Unit: Lending amp; Investments
Starting Salary: $50,000 Annually
Reports to: Senior Director of Real Estate
Essential Functions and Responsibilities:
  • Efficiently service a high call and high email volume daily while providing a professional and compassionate customer service experience
  • Serve as the lead on housing intake and consultation process and facilitate referrals for potential clients to appropriate URA programs or to URA external partners relevant to the specific needs of the individual’s circumstances
  • Assist with general administrative tasks for various programs which may include check requests, scheduling and meeting coordination, large mailings, data entry into various systems, running reports from various systems, maintain invoicing systems, draft marketing materials, maintain system databases such as SharePoint, NetSuite, Portfol, scanning, copying, creating PowerPoints, etc.
  • Coordinate centralized intake process with department leadership for residential amp; consumer programs and maintain intake records as a part of our NetSuite database for all client inquiries and applications.
  • Assist in the coordination and execution of all departmental in-person application and orientation events
  • Assist in the taking of meeting minutes for relevant advisory board meetings.
  • Assist in the preparation of relevant advisory board meeting materials and presentations.
  • Assist with tracking and making edits to various systems like but not limited to budget trackers and the URA website.
  • Attend community meetings, assist in presenting housing programs, and/or help department organize and lead outreach events including all Housing Opportunity Fund survey events.
  • Assist with the utilization of federal invoicing systems.
  • Other duties as assigned.
Position Requirements and Qualifications:
  • High School Diploma and Five (5) OR Associate’s Degree and Two (2) years of experience in customer service, client support, operations, or administrative support roles.
  • Experience coordinating meetings and events and attention to timeliness on all work products.
  • Excellent communication skills, including verbal, written, and public speaking
  • Experience in MS Office Suite products, including SharePoint
  • Ability to work some weekend hours for community outreach events (5%)
​Preferred Qualifications:
  • Bachelor's Degree in Public Policy, Social Work, Business, Communications, Public Relations, or a related field.
  • Customer Relationship Management (CRM) database experience
  • Interest in affordable housing concepts and programs
  • Experience in a lending, banking, financial management, clinical, or social services setting preferred
Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, including travel to County and City offices
  • Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching.
  • Must be able to talk, listen and speak clearly on telephone.
Disclaimers:
The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual orientation, gender identity/expression, political, and/or union affiliation.
AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA.
PM22

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