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Client Relations Jobs in Boston, MA (NOW HIRING)

GREAT HILL CONSULTING GROUP

Be Seen First

Business Account Representative - Entry Level

Medford, MA · On-site

$50K - $65K/yr

  • Medical

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and ...

Safeguard

Customer Service Representative

Sharon, MA · On-site

$47K - $52K/yr

  • Retirement

  • PTO

Do you enjoy helping people, solving problems, and building lasting relationships? We're looking for an experienced client relations or customer service professional to join our growing team. This is ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off following. Craftsmanship Continuously elevate the quality of our PR and Newsroom capabilities to amplify ...

Allen & Gerritsen

Senior Manager, PR

Boston, MA · On-site

$75K - $85K/yr

Some client-related evening and weekend events will also be expected, with built-in time off following.CraftsmanshipContinuously elevate the quality of our PR and Newsroom capabilities to amplify ...

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All JobsClient Relations JobsClient Relations Jobs in Boston, MA

Client Relations information

See Boston, MA salary details

$27.2K

$51.2K

$72.8K

How much do client relations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client relations in Boston, MA is $51,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $54,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a client relations role, and how can they be managed effectively?

Professionals in Client Relations often encounter challenges such as handling difficult client demands, balancing multiple accounts, and maintaining clear communication across departments. Effectively managing these challenges involves setting realistic expectations, staying organized with account management tools, and fostering strong internal collaboration to address client needs promptly. Developing active listening skills and maintaining a proactive approach to problem-solving can also help build trust and ensure long-term client satisfaction.

What skills do you need for client relations?

Client relations professionals need strong communication and interpersonal skills to build and maintain positive relationships with clients. They should also have problem-solving abilities, emotional intelligence, and proficiency in tools like CRM software to manage client information effectively.

What is client relations?

Client relations refers to the practice of building and maintaining positive relationships between a company and its clients. Professionals in this field act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Strong client relations help foster loyalty, encourage repeat business, and can provide valuable feedback to improve offerings. Effective communication, problem-solving skills, and a customer-centric approach are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client relations professional, and why are they important?

To thrive as a Client Relations professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or business, often supported by a bachelor's degree. Familiarity with CRM software, communication platforms, and project management tools is typically required. Exceptional active listening, empathy, and conflict resolution skills help build trust and foster long-term client partnerships. These capabilities are vital for maintaining client satisfaction, ensuring retention, and driving business growth.

What is the difference between Client Relations vs Customer Service Representative?

AspectClient RelationsCustomer Service Representative
Primary FocusBuilding and maintaining long-term client relationshipsHandling individual customer inquiries and issues
Work EnvironmentCorporate, B2B settings, often strategicRetail, call centers, B2C environments
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, product knowledge
Common CertificationsCustomer Relationship Management (CRM) certificationsCustomer Service certifications

While both roles involve communication and customer interaction, Client Relations focuses on nurturing long-term partnerships with clients, often in a B2B context. Customer Service Representatives typically address immediate customer needs and issues in retail or service settings. Understanding these differences helps in choosing the right career path or job search focus.

Is client relations a stressful job?

Client relations roles often involve managing customer expectations, resolving issues, and maintaining positive relationships, which can be stressful during busy periods or when handling difficult clients. However, the level of stress varies depending on the industry, company culture, and individual skills in communication and problem-solving.

What are the most commonly searched types of Client Relations jobs in Boston, MA?

The most popular types of Client Relations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Client Relations jobs?

Cities near Boston, MA with the most Client Relations job openings:

Client Relations jobs near you
Infographic showing various Client Relations job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $51,157 per year, or $24.6 per hour.

Business Account Representative - Entry Level

GREAT HILL CONSULTING GROUP

Medford, MA • On-site

$50K - $65K/yr

Full-time

Medical

Re-posted 25 days ago

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Job description

We're a rapidly growing consulting and business development firm in the Burlington/Boston area that partners with industry-leading clients to help expand their market presence and build lasting business relationships. Due to continued growth throughout the North Shore, we're seeking motivated individuals who are eager to develop professional skills, gain hands-on experience, and advance into leadership roles.

This is an excellent opportunity for recent graduates, college students, and ambitious professionals looking to build a career in business development, client relations, account management, and leadership.

What Makes Us Different

We believe growth should be earned, not based on tenure. Our merit-driven culture rewards initiative, performance, and leadership potential. From day one, you'll receive mentorship, training, and opportunities to take on increasing responsibility as you develop professionally.

Our team thrives in a collaborative, high-energy environment focused on personal development, continuous learning, and career advancement.

What You'll Do

  • Build and maintain relationships with business clients and decision-makers
  • Manage and qualify incoming business opportunities and leads
  • Support client acquisition and account growth initiatives
  • Conduct professional presentations and consultations
  • Collaborate with leadership on business development strategies
  • Assist with market expansion projects and campaign execution
  • Participate in leadership development and management training

What You'll Gain

-Comprehensive business development training

-Professional mentorship and daily coaching

-Leadership and management development

-Merit-based promotions and performance incentives

-Opportunities to lead meetings and presentations

-Hands-on experience in client relations and account management

-Collaborative team culture and networking opportunities

Areas of Training

  • Business Development
  • Account Management
  • Professional Communication
  • Leadership & Team Development
  • Sales Strategy
  • Client Relations
  • Recruiting & Talent Development
  • Business Operations
  • Presentation & Consulting Skills

Ideal Candidates

  • Strong communication and interpersonal skills
  • Goal-oriented with a positive attitude
  • Eager to learn and grow professionally
  • Interested in business, management, consulting, or sales
  • Comfortable working in a fast-paced, team-focused environment

Interview Process

Interviews are currently conducted via Zoom and in-person for our Woburn office.

To learn more or schedule an interview, send us a message.