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Client Relations Manager Jobs in Wheeling, IL (NOW HIRING)

ProCraft Cabinetry

Client Services Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

The CSR will also execute administrative and sales-related responsibilities that relate to client relations management. Essential Job Functions and Responsibilities * Create and process orders with ...

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Client Relations Manager information

See Wheeling, IL salary details

$30K

$59.4K

$101.5K

How much do client relations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client relations manager in Wheeling, IL is $59,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Wheeling, IL?

The most popular types of Client Relations jobs in Wheeling, IL are:

What job categories do people searching Client Relations Manager jobs in Wheeling, IL look for?

The top searched job categories for Client Relations Manager jobs in Wheeling, IL are:

What cities near Wheeling, IL are hiring for Client Relations Manager jobs?

Cities near Wheeling, IL with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Wheeling, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,413 per year, or $28.6 per hour.

Senior Principal Payment Industry Relations Manager

Capital One

Riverwoods, IL • On-site

Full-time

Re-posted 29 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 175 rated banks

Job description

Senior Principal Payment Industry Relations Manager
The Industry Relations team is trusted to fulfill leadership positions in global payments industry associations. In this role, you will help manage the strategy of Capital One's Global Payment Network industry participation, influencing standards and specifications related to payments, digital identity, and emerging technologies (such as agentic commerce) within a collaborative and consensus-driven environment. The team leads industry engagement with EMVCo, FIDO, W3C and other associations for the Global Payment Network.
A successful candidate will possess a natural curiosity about payments technology, a balance of business and technical acumen, and the foresight to determine which industry developments will be most impactful to Capital One. Experience contributing to industry associations, working for a payment network, or working with e-commerce and authentication technologies is highly valued.
Core Responsibilities:
  • Industry Representation: Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.
  • Standards & Specification Influence: Contribute to the development of global payment specifications, advocating for GPN's position in standards, specifications, and industry initiatives with diplomacy alongside senior industry peers.
  • Internal Thought Leadership: Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments to help shape the network's point of view.
  • Stakeholder Communication: Effectively communicate industry developments to internal stakeholders, including senior leadership.
  • Team Advocacy: Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the broader organization.
  • Client Facing: This role requires up to 25% domestic and international travel.

Basic Qualifications:
  • High School Diploma, GED or equivalent certification
  • At least 5 years experience working in e-commerce, authentication or digital identity product development

Preferred Qualifications:
  • Bachelor's or Master's degree in Computer Science, Information Security, Engineering or Business Administration
  • 6+ years of experience developing standards specifically focused on e-commerce technologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)
McLean, VA: $177,700 - $202,800 for Senior Principal Payment Industry Relations (GPN)
New York, NY: $193,800 - $221,200 for Senior Principal Payment Industry Relations (GPN)
Riverwoods, IL: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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